20 Most Recent Sony CRX830E CD-RW/DVD-ROM (Combo) Burner Questions & Answers


What type of noise does it make? If you hear the tray close and then the disc "spin" for a minute or so, that is normal. If it sounds like something is shaking or rattling or lasts more than 5 minutes, there is probably something wrong.

If it is an extended spin noise, the drive isn't recognizing the disc. Check if there are scratches and try another disc. If you hear a shaking or rattling, do not use the drive. It's probably better to replace the drive (check if it is under warranty - usually 1 year). This drive has an IDE connection. You will need to check your motherboard specifications to identify if you can replace the drive with a SATA optical drive (more common now) or if you need to find an IDE drive. (Note: OEM drives do not ship with the data cables or software discs, this will matter if you get a SATA drive.)

Some optical drives have a problem with the magnet that holds the disc for the laser to hold it. Some people fix this problem with duct tape; at <$20 for a SATA DVD-RW OEM drive, it isn't worth my time to fix.

I hope this helps. Please add a comment describing your sound and the computer you have for additional help.

Cindy Wells

Sony CRX830E... | Answered on Dec 26, 2012


make sure that the cd rw/dvd rom is getting enough power test all leads that are attached to the dvd including electrical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or
you might have to physically unplug the leads for this cd/dvd restart your computer then plug them back in this should activate the found new hardware wizard
you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device
click start control panel administrive tools,computer management device manager scroll down cd dvd rom drives if you see a yellow question mark? right click to update driver
select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
hope this helps you

Sony CRX830E... | Answered on Aug 01, 2011




make sure all leads that are attached to your cd/dvd have secure connections and are not faulty or just replace them they could be faulty ?
you might have to physically unplug the cd/dvd drive restart your computer this should activate the found new hardware wizard
Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
hope this helps

Sony CRX830E... | Answered on May 30, 2011


You cannot fix this you will need a new one. They are not that expensive and easy to replace. One screw on the bottom of the lap top and it pulls out you are done. Or you can leave it and purchase a external burner USB style many people do this as well. I hope this assisted you. John

Sony CRX830E... | Answered on Jan 28, 2011



Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.


hope this helps

Sony CRX830E... | Answered on Jan 17, 2011


This is a combo drive

It will support
1. CD reading & burning (Blank CDR and CDRW)
2. DVD reading only.


We cannot use a combo drive to burn DVD.

Sony CRX830E... | Answered on Jan 02, 2011


make sure that the cd-rw/dvd-rom burner is getting enough consistent power test all leads that are attached to the cd-rw/dvd-rom burner including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty
hope this helps

Sony CRX830E... | Answered on Dec 02, 2010


You could either pay $50 for a qualified technician to "trouble-shoot", and still not fix it, or you could pay $40 to $50 to buy a brand-new CD/DVD reader/writer. Your choice?????

Sony CRX830E... | Answered on Aug 27, 2010


try to usean empty & blank disk for write.then start burning.if i couldnt write again,u must re install ur software or update it.

Sony CRX830E... | Answered on Aug 11, 2010


check your BIOS setup and reinstall the your bootable drive

Sony CRX830E... | Answered on Mar 18, 2010


hi,, there are different kinds of DVDs ,, some are DVD+R , DVD-R ,,and dual layered dvds so.. please check the details for support of dvd , cd drive...

Sony CRX830E... | Answered on Sep 27, 2009


Try to check if your DVD/CD ROM is properly attach and also try to check your Disk also if this disk is detected by your Writer.

Sony CRX830E... | Answered on Jun 26, 2009


use things like driving detective or something. it automatically gives you updates for your hardwares that needs updates

Sony CRX830E... | Answered on May 20, 2009


"procexp.exe" download from Microsoft

Sony CRX830E... | Answered on Jan 18, 2009


It's common problem with combo drives in notebooks, they don't seem to last long. Try this:- Go to my computer>properties>hardware>device manager and look down the list for your cd/dvd drives and click the '+' sign then highlight your dvd drive and right click to delete. Restart the pc and windows will find the drive again automatically and install the drivers. If the problem persists the laser is faulty in the drive and the drive will need to be replaced.

Sony CRX830E... | Answered on Nov 30, 2008


the capacitors in side on the amp have gone weak. it has noticed the fault and is telling you. check the capacitors look for any sight of problems look for the end being popped up and brow-black gunk on the board around them tackie to the touch and change them. also give the boards a good clean out using a new paint brush sweep the dust out.

Sony CRX... | Answered on Oct 20, 2013

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