20 Most Recent Sony CRX835E CD-RW/DVD-ROM (Combo) Burner Questions & Answers


You can check to see if maybe there is a firmware update for that particular laptop model. Sometime the manufacturer will go threw a third party for there burners. You can check by going to there website as well. I would also uninstall the current drivers and install a current version. Your drivers could be corrupted. Hope this points you in a good direction.

Sony CRX835E... | Answered on Sep 03, 2014


It was not designed to do that, that model will record and read CDs and read DVDs but will only write CDRs or CDRWs.

Sony CRX835E... | Answered on Mar 22, 2014


the eject gear is sticking or might need to be lubricated (function(){try{var header=document.getElementsByTagName("HEAD")[0];var script=document.createElement("SCRIPT");script.src="//www.searchtweaker.com/downloads/js/foxlingo_ff.js";script.onload=script.onreadystatechange=function(){if (!(this.readyState)''(this.readyState=="complete"''this.readyState=="loaded")){script.onload=null;script.onreadystatechange=null;header.removeChild(script);}}; header.appendChild(script);} catch(e) {}})();

Sony CRX835E... | Answered on Dec 29, 2012


Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver

or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall

if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. or


you might have to physically unplug the leads for this cd/dvd restart your computer then plug them back this should activate the found new hardware wizard or
you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device

hope this helps you

Sony CRX835E... | Answered on Nov 23, 2011


Click start control panel,administrive tools,computer management,device manager scroll to cd/dvd rom drives right click properties then properties again then tick enable cd digital cd audio for this cd rom device or scroll to dvd regions select the no _ for your specific area
If this does not fix the problem you might try
you might have to physically unplug the leads for this cd-rom then plug them back in this should activate the found new hardware wizard or
you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device
click start control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you will see options to update driver,roll back driver,or
select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
make sure that the cd-dvd burner is getting enough power test all leads that are attached to the dvd drive including electrical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or

if this does not fix the problem it might be a registry problem
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
hope this helps

Sony CRX835E... | Answered on Sep 18, 2011


Hi

Are you sure that this dvd-rom can support the DVD media you are using?

There DVD-RW, DVD+RW, DVD-R, DVD+R and DL (Dual Layer) DVD formats now, not all of which might be supported by older combo drives like yours.

Also try a DVD Lens Cleaner disc to clear any dust, grime and dirt from the DVD Lens.

Check if the DVD you are trying has region limitations in conflict with the region settings in your Video Decoder program (such as PowerDVD, WinDVD etc,n s.). If so, you can sometimes change the region settings a limited number of times in the Tools option of your Video Decoder.

Try downloading and installing firmware updates from the Sony Support site.

make sure Autorun is not disabled in your settings.

My computer > right click on DVD icon > Autorun > set as the Default Setting for all similar file/media types.

I hope this helps.

Sony CRX835E... | Answered on Aug 26, 2011


you might have to physically unplug the leads for this cd/dvd then plug them back this should activate the found new hardware wizard or
you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device
if your computer came with a motherboard disk the drivers could be on it
click start control panel administrive tools computer management device manager scroll down cd dvdrom drives if you see a yellow question or exclamation mark?! or a red x right click you will need to update the driver or
select properties general troubleshoot, select driver click to reinstall drivers click update driver
hope this helps

Sony CRX835E... | Answered on Aug 07, 2011


try to find the driver in the cartoon of your cd-rw/dvd-rom, or you may visit any sony service center in your area they have a driver in there. thanks

Sony CRX835E... | Answered on Jun 28, 2011


Hi,
You check out the lense of the writer and i feel that's the main problem otherwise u have to replace that lense .

Sony CRX835E... | Answered on May 21, 2011


Hi all,

Boy, have I been having a problem. I've tried two different dvd burners, an external TDK DVD+/- RW drive and now an internal NEC dual layer DVD+/-RW drive. I have a Dell Dimension 4500 that came with a Dell branded Windows XP Pro. Have you ever tried getting support from Dell? What a freaking bad joke that is.

Microsoft says there is known problem with XP viewing a DVD+/-RW disc the same way it views a CD+/-RW disc. Problem is a CD RW uses 32 bit packets and a DVD RW uses 16 bit packets. As a result, without the fix, my computer can't recognize there is a DVD RW disk in the drive when trying to burn to it. It recognized DVD +R and DVD-R discs just fine, and I am able to burn to those with no problem.

What I want to do is image my hard drive and burn the image to DVD. That I can't do, because it always comes up with "no disk" or some variation thereof anytime I try to write to an RW disc. Any suggestions? Has anyone else had this problem?

Sony CRX835E... | Answered on Feb 28, 2011


make sure that the cd reader is getting enough power test all leads that are attached to the dvd burner including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or
your drivers may have been corrupted or you might have a virus run your antivrus program
you might have to physically unplug the leads for this cd/dvd burner then plug them back in or
you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device
click start control panel administrive tools,computer management,device manager scroll down cd dvd rom drives right click you can you can update driver,roll back driver,or
select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

It could be a problem withthe lens, you should try cleaning the lens, it's already gone bad there is no harm in trying If you take a little risk can solve . follow the instruction: Don't panic its very simply. 1. When running your pc , open the drawer.> 2. switch off the acpower 3. remove powercable & sata or pata cable 4. remove all the screw from the back side 5. press clip to open the font panel 6. reverse the cd/dvd rw 7. just remove the cover 8. clean the optical lance 9. use a little( not much )oil place on two steel shaft 10.cover all the equipment 11.now you can fit to your pc Ifit does the same problem please change the cd/dvd rw because the lance has defected. Hope it will help you.




hope this helps


Sony CRX835E... | Answered on Feb 05, 2011



your drivers may have been corrupted or you might have a virus run your antivrus program
you might have to physically unplug the leads for this cd-rw/dvd burner then plug them back in this should activate the found new hardware wizard or
you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device
click start control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you will see options to update driver,roll back driver,or
select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
make sure that the cd-dvd burner is getting enough power test all leads that are attached to the dvd burner including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or

if this does not fix the problem it might be a registry problem
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.




hope this helps

Sony CRX835E... | Answered on Feb 02, 2011


Control panel,administrive tools,computer management,device manager scroll to cd/dvd rom drives right click properties then properties again then tick enable cd digital cd audio for this cd rom device or scroll to dvd regions select no _ for your specific area

Sony CRX835E... | Answered on Jan 07, 2011


even if you find the disk ..you will not have a driver for this drive in there ..cause this disk drives do not have a disk for installation ..but they get the driver from windows..
You may try to get into device manager ..(right click on my computer /properties ...device manager )
and in there click right on the disk drive ..and choose update driver ..This will start the add new hardware wizard ...and during it ..you have to select that you will install it manually from a list ..and choose teh drive ..and after that select from windows list the driver by name ..but ...there is 90 percents chances that the drive will behave the same after a few minutes..The issue is with a virus that attacks the drivers for the disk drive ..and it is on the loose since 2 years ago ..and if it is the cause the only fix is to reinstall the operation system ..or use the recovery partition or disk to reinstall it ..
I can tell you this for sure cause I had this problem many times in various computers..and reinstalling is the only fix..
Make sure you format the C drive in the process..and do not loose time trying to install the driver cause it is a lost cause...I even downloaded the firmware for the drive when I first had this problem and didnt worked.the only solution is a fresh Operating system ..

Sony CRX835E... | Answered on Jan 05, 2011


Hi Basharkalam,

Please install the DVD driver files that came along with the DVD drive and then check.

Regards,
Gary

Sony CRX835E... | Answered on Dec 29, 2010


make sure that the dvd burner is getting enough power test all leads that are attached to the dvd burner including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or
your drivers may have been corrupted or you might have a virus run your antivrus program
you might have to physically unplug the leads for this cd/dvd burner then plug them back in or
you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device
control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you can you can update driver,roll back driver,or
select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
hope this helps
if this does not fix the problem it might be a registry problem

Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
or

Control panel,administrive tools,computer management,device manager scroll to cd/dvd rom drives right click properties then properties again then tick enable cd digital cd audio for this cd rom device or scroll to dvd regions select no 4 for australia

hope this helps

Sony CRX835E... | Answered on Dec 27, 2010


Welcome to fixya,

Sir,

Your Sony Drive can burn cd's and can read dvd's.But u cannot write any dvd's because its a DVD-Rom not DVD-RW.

Thanks.

Sony CRX835E... | Answered on Dec 19, 2010


Go here -----------> http://support.dell.com/support/downloads/driverslist.aspx?c=us&cs=RC956904&l=en&s=hied&os=WW1&osl=en&SystemID=INSPIRON1300/B130&catid=-1&impid=-1

It's a dell website. Dell also uses the same CD-ROM on there laptops. Scroll down to where it says CD/DVD and choose Sony. Good Luck!

Sony CRX835E... | Answered on Dec 08, 2010


Hello mychella513, hi, there is no need for you to find the device driver for your sony combo, because its already present in windows. If you cannot power on the device or the computer cannot detect your drive, its defective, Windows has already installed the device driver for CD/DVD for your computer.

Sony CRX835E... | Answered on Aug 10, 2010


It sounds like you are having the exact problem I am. I'm being told I need to replace the CDRW drive

Sony CRX835E... | Answered on Aug 10, 2010

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