Top 20 HP Creative Sound Blaster Audigy 5.1 Questions & Answers

Did you update the drivers for the new sound card? You can get the latest drivers from their website.

HP Creative... | 406 views | 0 helpful votes

When you can't get them from creative it is a challenge.

You have to be sure the computer has the correct software to recognise the hardware and can work with it. From Windows 7 and up, for all hardware that is certified with Microsoft, you can download the drivers from Microsoft. Lots of hardware is recognised when connected and will initiate a download from Microsoft. But not all hardware will do so and not all hardware is compatible (same as not certified by Microsoft from Windows 7 and up) with the new operating systems.

Most things that worked fine with Windows XP and or Vista, can fail with Windows 7 and 8, because the factory that made the hardware in the first place does not ask for certification with Microsoft for their old Hardware. They only spend time and money to get their new hardware certified on the new operating systems. So to make sure your hardware is compatible with the OS. Check the manual and find out, what you have to do so it will work on your computer.

HP Creative... | 354 views | 1 helpful votes

Windows7 has a service (START>RUN> services.msc) called POWER that needed to be enabled. It isn't mentioned in the list of 'dependencies' or anywhere else for that matter. I just happened upon it when I was making my way down the list of services and solved my similar problem

HP Creative... | 76 views | 0 helpful votes


You should try GOm Player for sound, If your Speaker is uptodate so Download GOM Player or VLC Player from then try....
I hope that this has been very helpful for you

HP Creative... | 285 views | 0 helpful votes

you need to re-install the drivers of your sound blaster live.

HP Creative... | 353 views | 0 helpful votes

reinstall the sound driver such a realteck

HP Creative... | 105 views | 1 helpful votes

re-installed the driver for it and after then you restart your pc/laptop

HP Creative... | 60 views | 1 helpful votes

It is possible that the files you got are all you need. They are probably in a driver directory and when you tell the computer to update the driver, point it to that directory and it will install.
If the card is already in your machine, in device manager, click on update driver. If you haven't yet installed the card, install it and when the computer starts it will ask for the driver. Point it to the directory where you downloaded the files.
Hope that works for you.

HP Creative... | 78 views | 0 helpful votes

HP Creative... | 100 views | 0 helpful votes

Go here and download the drivers for your controller and sound card. It has both drivers and application.

Nice card ...

HP Creative... | 91 views | 0 helpful votes

please help my

HP Creative... | 119 views | 0 helpful votes


Issue could be driver related. You may download latest driver and troubleshooting options from link below

Good Luck

HP Creative... | 98 views | 0 helpful votes

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HP Creative... | 158 views | 1 helpful votes

Open the Volume icon at the bottom right of the screen and choose 'properties'
This will open a small box. Make sure all the level indicators are at maximum and nothing is muted. Also check in the soundcard software if you have selected any "effects". If you have, try playing around with the different options and see if that helps.

If this does not help, try the speakers on a different PC. Should you encounter the same problem there as well, it could be that the speakers are defective.

P.S. - If you find that the solution/answer I provided led you to, or resulted in a fix, please close the ticket with a FixYa! rating. I would be very grateful for your show of appreciation.

If, however it has not, then please do not assign a rating just yet. Please post back as to what steps you took, results, etc, and I will try to assist you further as best as I can.

Thank you for using FIXYA!


HP Creative... | 65 views | 0 helpful votes

Shutdown the computer and remove the power cord from the power supply.
Remove the card and check it for any physical damage. Something may have shorted out when you "jammed the jack" into it.

If there is nothing obviously wrong with the card, then reinsert it back into the slot fully, put the holding screw back in place and boot the computer back up.

It should find the drivers automatically (since it was previously installed)

If it dosn't, then shutdown again, move the card to another spare PCI slot and tray again.
Failing that, goto Creatives website. There is an option in the support section to allow Creatives webpage to scan your computer for drivers that you need automatically.

Hope that helps.

HP Creative... | 59 views | 0 helpful votes

Please provide make and model of computer. Also look in your device manager to see if the driver is installed for the "Audio" section.

HP Creative... | 37 views | 0 helpful votes

download the driver of SB Audigy cad from a website of the manufacturer so that you can fixed the problem. See if it is under warranty for you to return it. Contact service technician of that particular supplier....

HP Creative... | 103 views | 0 helpful votes

Hello there, i was unable to find apac's website (the company who makes your sound card) but you can download a driver from

Hope this helps.

HP Creative... | 46 views | 0 helpful votes

i'm guessing u don't have the software for these drivers, for that you can log onto your motherboard and/or devices' site and download the driver software, or you can log onto to download drivers' software if u can't find them on their site or can't find their site.

HP Creative... | 204 views | 0 helpful votes

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