20 Most Recent
HP DeskJet 810c InkJet Printer Questions & Answers
Cannot turn on the printer even if connections are
The only thing that could stop you from turning the printer on other than a broke printer is the power/power cord is not connected. The printer should turn on without a USB or parallel printer cable attached.
If no lights are showing when you try to power the printer, check the power connection in the back of the printer to ensure it is plugged in, check the plug into the adapter is connected and that the power cord's plug is connected to the wall outlet - if you have a power strip make sure it is turned on and the circuit breaker is not popped. Make sure that there is power to the outlet by plugging in something else to show it has power. If all of those check out ok and you have a meter, check for voltage at the power connector at the printer (pull the plug out of the printer and check voltage from inside the plug to outside the plug. It should be 18 vac.
If all of this is ok, there is something wrong inside the printer. Probably time for a new one as cost to repair is probably too high.
In attempting to print a
Hi madgutwirth,
The easiest way to resolve this issue is to uninstall and reinstall the driver of the unit. Here are additional information on how to uninstall and reinstall the driver.
1. To uninstall the driver, please click this
link.
2. Driver installation, please click
here.
Hope it helps.
Thank you for using FixYa.
I am only getting light magenta color when
I am assuming that the color cartridge is the one replaced. The only thing that could cause the printer to print magenta only is that cartridge. Anything inside the machine that could cause it would mean that the cost to repair is prohibitive. So I suggest that you go through the cleaning and priming maintenance steps, but then try another color cartridge.
The power light and the paper light are blinking continuously.
turn off the printer open the lid move the cradle back and forth then move it to the middle, close the lid turn it on let it warm up and open the lid the cradle should move to the center, it sound like the home position senser might be going out or it is just ouot of wack.
Toner light keeps blinking
The inkjet uses ink, not toner. When the light is blinking it indicates something is wrong with one of the cartridges, such as can't find it, not installed, out of ink, improperly installed, printer has died. First thing to try is to disconnect the power (not just power off) for 5 - 10 minutes and reconnect. If that does not resolve it, inspect the cartridges and reinstall them. If you have another printer that uses the same cartridges, try the cartridge in it. if not, get another set of cartridges and install them. If none of these steps resolve the problem, chances are that the printer is the problem and is probably not worth spending additional time on it.
Does not take paper
If the printer won't "pick" the paper, open the back of the machine and look for torn pieces of paper obstructing the path. The paper should be all the way back against the stop so that the rubber rolls will contact the paper when the paper is lifted up against them. There should be no paper bunched up behind the access door. If the paper is against the stop at the back of the machine and the rubber on the roller wheels is ok (mine has three rubber rolls on the right side and one on the left plus a couple in the middle without rubber) then there is a possibility that the mechanism that moves the paper up against the rollers is not operating. You can observe the paper action with the back off by putting one sheet of paper in the tray. Watch as you press and hold the second button (paper) - the mechanism should lift the paper up against the rollers and feed the sheet out the back (because you have the access door off to view). If the paper is not lifted and taken out, the printer might be repairable by repairing the part that has failed - take the printer apart and look at the mechanism. I doubt that you can find parts for it so if it is not simple repair, it will probably cost too much to repair. The paper has to be far enough into the tray so that the rubber rollers catch it - for 8.5x11 paper, the paper should be a little over an inch from the forward edge of the tray when it hits the stop (the paper guide will be approximately 1/8 inch in from that same forward edge.
Acts like it is printing but does not apply ink
I would try another cartridge especially if it is a refilled one. I don't think there is one "ink spit" signal, rather several so one would not stop it. In any case, probably not the printer but the cartridge that is failing. The refilled cartridges somehow bypass the ink available signal from the cartridge and the printer thinks everything is ok, sending firing signals to an empty cartridge. That's why I try another or try this one in another printer, if possible. If it is something wrong in the printer, a new printer is cheaper than the repair would be.
I can't set up my printer to my lap top with
Are you able to set it up on another machine? If so, and it works ok, then you are looking at the laptop not having the appropriate drivers installed. Install it from the cd. If the software seems to be installed, does the laptop not recognize the printer when you turn the printer on with it plugged into the usb port? Could be bad port or the USB port manager needs to be reinstalled.
How do I get the printer cartridges to allign? I
How do you know that it is not right? The anomaly that you are seeing in your printed output might not be affected by alignment. An option is that you could be doing the alignment incorrectly. Also it is possible that you have faulty cartridges. You could try doing the alignment and selecting the wrong one on purpose further in the direction that you need it to move, and by trial and error find the best setting for the machine. It almost sounds like the machine is worn out mechanically so that the alignment is not able to compensate. Have you run two or three alignments without changing anything, that is, telling it that it is right? If so, did they print the same each time? It could also be that the aligning portion of the machine is not working so no adjustment is made. If replacing the cartridges doesn't fix it, chances are it will take too much to repair it - more than the printer is worth.
My printer stopped printing in the middle of a
Not without more information. The printer is fed from the pc on a USB cable. Anything that stops the flow of that information will cause the printer to stop printing. (Like shutting your pc off.) Also, the ink could have run out or a cartridge failed, the printer lost power or power surged, the USB cable disconnected or broke, the printer hardware failed. I'm sure there are more --
My deskjet 810 c has gonr into pause mode , How do
There is no Pause mode so I would suggest that the only way out is to disconnect the power, wait for several minutes and re-power. The printer should cycle the three leds in the front and leave the power led on. Try to exercise the printer from the pc (print a test page) and go from there. If the printer does not respond, open the case lid. The head with cartridges should move to the center. Close the lid, the head should return to the right side. If it does none of these, but the power is clearly on (led lighted, etc) that is not pause, but dead mode. You could check the power - there should be 18 v at the printer connector. If it does cycle the leds, it is running through some of the diagnostics, try pressing and holding the paper (second) switch when the power is on. This will cause a page to print with color and black. If this works, the printer is probably ok. Try a test page again. Try running it from another PC - if it works from another PC, the printer is ok, If not, chances are that the printer is not worth repairing.
I changed the black ink cartridge but the ink
Hello,
you may have probably gotten a fake ink for your printer, because Hp printer will never work or print not until u put in a genuine ink from Hp. Try to purchase another genuine ink and see if the problem will occur again.
Thanks
Installed new black cartridge in
Make certain that the cover is off the jets - if you forgot to pull the strip off or it broke leaving part of the tape on the cartridge, it won't work. Try to do a clean process on the cartridge. If that doesn't work, and you don't have another printer to try the cartridge in, return it to the place you bought it and get another new one. If the printer is printing pink, the color cartridge is probably empty also so that it cannot make black from the other colors. These sound like refilled cartridges - OEMs would have failed with some form of error code or warning.
When print to the printer
If the printer accepts the commands from the pc and acts like it is printing, but no ink appears on the page, it probably means that the ink has run out and the cartridges are not supported by the printer, ie, refilled cartridges. If the cartridges are relatively new and are HP cartridges, the problem might be with alignment of the printer, but that is not likely. The most likely is that the cartridges are bad and new ones are needed. In either event it is probably too expensive relative to the cost of a new printer to try to fix this one because if the cartridges are not bad, you risk wasting the money buying new ones when the printer repair is not cost effective. One thing you might check is that the paper path is clear so that when the paper is fed through it does not get held away from the print head. Also check that the paper is following the correct path as it is printing. In any event, these printers are not expensive enough to spend much time trying to repair them.
How can i manage my
Since it can print, the printer is probably ok. To check the ability of the printer to receive commands from the pc; locate "Devices and Printers" that has a list of the printers attached to your computer. If the HP 810C is on the list right click on it and select the "printer properties" On printer properties there will be a "Print Test Page" - click on that. If the test page prints, your system is operational and something must be wrong with the program that you tried to print from. If the HP 810C is not on the list, then the printer might not be properly installed so you could try reinstalling.
I bought a new computer
You can go to the HP website and download the drivers or many other places offer the link such as places that sell the ink for it provide a link to driver sites. HP only offers Windows 98 USB drivers, but XP and Vista both came with the driver so if you are using Windows 7 you will need one of these or substitute HP 812C.
For XP go to http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpd09005&lc=en&dlc=en&cc=us&product=58742&sw_lang=&os=228#N404.
For Vista go here http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01655752&lc=en&dlc=en&cc=us&os=2093&product=58742&sw_lang=
For Windows 7 here http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01982041&lc=en&dlc=en&cc=us&os=2093&product=58742&sw_lang=#N613
I used the driver for the HP 812C for mine on Windows 7 home 64 bit - works fine. (The 812C also uses the same cartridges)
Not finding what you are looking for?