20 Most Recent HP LaserJet 5500 Printer Questions & Answers


You probally need to contact an engineer on this one, from HP trouble shooting manual

Description
A printer motor error has occurred. This message might also appear if the ETB is missing or incorrectly installed. Ensure that the ETB is installed correctly.
Action
1. Press the green <Tick Symbol>(Select) button to continue.
2. Turn the printer off, and then turn the printer on.
3. If the error message returns, turn the printer off.
4. Perform a cold reset.
a. Turn the printer on.
b. Watch the control panel.
c. When the memory starts counting, press and hold the green <Tick Symbol> (Select) button.
d. Continue holding the green <Tick Symbol> (Select) button until the Ready, Data, and Attention lights flash once, and then stay on steady.
e. Release the check button when the Ready, Data, and Attention light are on steady. The control panel will display SELECT LANGUAGE.
f. Press (Down Arrow) button once. The control panel will display COLD RESET.
g. Press <Tick Symbol> (Select). The printer will perform a cold reset and then continue its power-on sequence.
5. If this message persists, contact an HP-authorized service or support provider.

HP LaserJet 5500... | Answered on Sep 25, 2018


Hi Brian,

The printer goes to sleep mode irrespective of what cartridge you have in the printer. Printer goes to sleep mode if the printer is not in use.

Regards,
Sean

HP LaserJet 5500... | Answered on Jun 09, 2015


no. i think the pressure roller of your printer was to soft already normal call for that item is lower roller and heck the sensor of the fusser assembly

HP LaserJet 5500... | Answered on Jun 05, 2011


Get into MENUS, go to DIAGNOSTICS, PQ TROUBLESHOOTING. Check the cyan.
Clean the contacts on the cyan cartridge, replace the cyan cartridge, Replace the High Voltage Board. The laser scanner for that color may have to be replaced. The DC Controller could be bad.

Also, under DIAGNOSTICS there is a "Disable Cartridge Test".
That test will allow you to remove all the cartridges and swap them around(in other words, put the cyan in the black slot and the yellow in the magenta slot) and print. So why don't you run that test and swap the cyan and the black. Print and see if the problem follows the cyan cartridge. If it does, replace it. If the problem stays with the original slot for the cyan, then the stuff mentioned in the first paragraph comes into play and you may need a tech to look at it and replace parts.
Good luck

HP LaserJet 5500... | Answered on Apr 01, 2011


Don't know of a 59.CK error. However a 59.C is a "developing disengaging motor" error.
If you are a tech, replace the developing disengaging drive assembly(RG5-6719-000CN).

If you arn't a tech, get one.

HP LaserJet 5500... | Answered on Dec 24, 2010


Hi,

You can visit the below mention link in order to get software installation.......

http://download.cnet.com/HP-Color-LaserJet-5500-PCL6/3000-2116_4-181819.html



Please post your feedback and Vote if the problem resolved as per your satisfaction.

HP LaserJet 5500... | Answered on Sep 01, 2010


To do this delete old jobs from the printer memory to enable new jobs. In the alternative you can add to the memory stick. Thanks

HP LaserJet 5500... | Answered on May 13, 2010


Are you using HP toner?
Pull out the cartridges and vacuum out the printer. Get a compressor or canned air and blow the printer out. Vacuum again,
Install HP toner and try printing again.

HP LaserJet 5500... | Answered on Mar 17, 2010


put the disc in your computer and run the program,then plug it into the computer and wall outlet

HP LaserJet... | Answered on Feb 08, 2020


thisis the farmetter problem

HP LaserJet... | Answered on Nov 11, 2019


Juliet. Most likely the scanner lamp, or scanner control unit assembly is defective. If you're technically savvy, you could remove the scan glass and lube the shaft that the scan lamp assy slides on. Sometimes that will fix it. Otherwise, the whole top scan unit will need replacing. That could cost over $300 for the replacement.

HP LaserJet... | Answered on Oct 07, 2019


I have face a problem in laserjet m1136 i.e. show a e8 error .how can i free it or remove it..
1_30_2014_6_37_28_pm.jpg

HP LaserJet... | Answered on Oct 03, 2019

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