20 Most Recent HP DeskJet 3820 InkJet Printer - Page 3 Questions & Answers

Try going into the printer settings in Control Panel - printers and faxes and right click on your HP printer. A drop down menu will display and at the bottom of this menu there is a section "properties" click on this and property scrren will display. Click on "printing preferences" and a preference screen will display.
click on "page setup" and set paper size to A4 or whatever size you are using.
Gersman

This may sound simple, but did you remember to remove the tape covering from the ink cartridge before installing it? If so, run a self-test and let me know the results:

1. Turn the printer ON.
2. Press and hold the POWER button.
3. Press the RESUME button FOUR times.
4. Release the POWER button.

You should get a nicely printed self-test. If it fails, there may be other troubleshooting methods we can employ.
I hope this helps!
Regards,
Char1ieJ

the ink cartridges get stuck on the right side. The is a square white looks as if a resting area. I don't know how to fix it.

shut it down..let it rest for 3 min..start it again

Bad cartridge carrier, probably uneconomical to get it fixed. However, try unplugging the power cord for 10 seconds. Good luck.

Tray this link: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=75045&cc=us&lc=en&dlc=en&product=75045&dlc=en&lang=en

cheers

Ink buildup in the internal service station causes the small poorly designed pusher cogs on two drive gears to snap off and the printer is instantly converted to junk.
HP was giving new printers out for this problem till Jan 06 or so as they realized it was a poor design.
I fixed one with parts from an electronically damaged unit, but usually the blinking lights and "won't print no matter what" problem are sheared gears. Parts are not available. Some people made metal gears (the only answer) on a very short run basis in Europe several years ago because people LOVE this printer.
Once you know the problem, it's simple to keep it from happening with some maintenance, but once they shear, it's over.
There was some kind of paper-clip fix that was solving the problem even with sheared gears, but I was never able to understand exactly how it was done. Needed a pic or two.
Otherwise a great printer, huge cartridges last a long time, great quality on photos too.
I have to keep mine running to have a happy wife.

You can run a self-test independent of the device your printer is attached to:
1. Turn the printer ON.
2. Press and hold the POWER button.
3. Press the RESUME button FOUR times.
4. Release the POWER button.

If that works, I would suggest taking a laptop or small PC to the printer and hooking it up. Try printing from the laptop. Let me know the results and we'll go from there.
Regards,
Char1ieJ

Go to this link and choose your Operating System, then download the appropriate driver. FWIW, I would choose the smallest driver available, so you don't get all of HP's extra (mostly useless) software.

I hope this helps! Please post rating, if it does.
Regards,
Char1ieJ

hmm..that's odd..www.hp.com is usually a slam dunk

turn off and unplug the unit as well for a minute, this will reset the printer.

Good Evening Richareelita:


Hope that you are wellJ

These are the solutions that I found for you. Personally, I think that you need to update your drivers, but wanted to offer you more than one solution.
Adjust printer settings

Click Start , click Settings, and then click Printers.
Right-click the icon (picture) of the printer.
Click Properties .
In the Properties dialog box, click the Details tab.
Look for the text Print using the following driver .
Under Print using the following driver , verify that the name of the printer is listed.
Click the Color or Color Management tab.
Click Automatic .
Click the Setup tab. If you do not see a Setup tab, click the Device Options tab. If you do not see a Device Options tab, click the Details tab, and then click the Setup button.
Locate the text Print Quality .
For Print Quality, choose Best or Presentation .

Look for the text Paper Type , Media , or Media Choice . If you do not see any of these options, click the Paper tab.
Click in the box under Paper Type , Media , or Media Choice .
In the list that pops up, choose the type of paper or film you are using.
Under Photo Paper printing , choose PhotoREt .
PhotoREt is available only if you have chosen HP brand paper under Paper Type. If you don't have a PhotoREt option, look for the text ICM . If you see ICM , click in its checkbox to add a checkmark, and click OK .
If you see a tab called Advanced , look for text Saturation , Brightness , and Color Tone .
Move the sliders next to Saturation , Brightness , and Color Tone to adjust these settings. If you cannot find these settings, click the Graphics tab and then click the Color button. Choose the options that match the type of document you are printing.
Click OK .
Close the Printers window.
Open the software application that you were using to print.
Try printing.

If this does not work, try updating your drivers or uninstalling and reinstalling your printer software.

If I can be of further assistance, please let me know.

And, remember, always include the type of Operating System and the type of computer you own, when you submit your questions. It simply makes for much faster solutions.

Have a wonderful evening.

best solution would be to dissconnect and uninstall your printer(Start>Control panel> Printers and other hardare, right click on printer icon and delete. Go to add/remove programmes and uninstal printer driver. Insert your driver installation cd and re connect your printer when prompted (always load drivers first) Hope this helps as it sounds like a corrupt driver, and make sure your printer is set as the default printer.

hmm..ok..can you run a test page please and report?

well..this sounds quite impressive..can you tell me more about this 'thing?

The problem is most likely an "old" cartridge, even if it was new in the box. Printed on the box is an "install by" date which is 18 months from the manufacture date. If you do not have the box you can check the warranty date on the cartridge as shown here. The warranty date is two years from the date of manuacture, six months beyond the "install by" date.

A fresh cartridge will almost certainly solve your problem. When buying new cartridges I would look for at least six months remaining before the "install by" date.

When storing cartridges for long periods keep them in a cool place and leave them standing upright as they would be hanging on a store display shelf for maximum life.

Regards,
Bob Headrick, Microsoft MVP Printing/Imaging

well..get a new set of drivers here first, and try them, after removing the old software for printer

www.hp.com

Dear Teleios
'power button blinking without taking a paper to copy' usually means paper jam or no ink error.
First ensure you have no paper jam and you just replaced both ink cartridges.
If the printer still does not print, or does not print colors or black ink, then the ink must have dried up on printer head/nozzles.
You can try using clean nozzles option from hp printer software several times, and see if this fixes the problem. If it does not you will need to physically clean printer heads inside with solvent and cotton. To do this you need to disassemble part of the printer.
Having same work done in a service centre should cost around 50 euros.
HP DeskJet 3820 InkJet is not an expensive printer, if you cannot fix it with a clean head / nozzles from software you may also consider buying a new one for slightly more than the price of a cartridge change.

Regards

Take the cartridge out and clean it with a qtip and reinstall it.

Assuming there is no paper jammed, turn off printer and disconnect from usb port. Go to add/remove programmes and uninstall printer software and drivers. Go to printer and faxes folder or go through control panel and ensure the HP printer is deleted, if not right click and delete. Re-start pc and install drivers from your printers cd rom and re connect printer when prompted and not before (if no prompt when software finishes connect printer). Your pc should then idenitify your printer and auto install drivers. If the lights still flash then there is a hardware problem, probably not worth repairing, as printers are so cheap nowadays.