Top 20 HP PSC 2175 All-In-One InkJet Printer - Page 8 Questions & Answers

clean the cart...

1. Verify that the unit is switched on. Disconnect power cable from All-in-One and also from wall outlet.
2. Wait 30 seconds.
3. Plug in the power cable to All-in-One and also to wall outlet.
4. Check for the functionality.

It might be the carrige unit that is stuck or the purge unit that cleans and caps the cartridges!If its a cheap printer i would suggest buying a new one!

The hole he is referring to is probably the nozzle. Most of the HP all-in one's have this feature under the maintenance tab. Open control panel->Double click printers->Right-click on the HP PSC-> Click properties. Then click on the maintenance tab and click on the nozzle check option and insert a paper into the document feeder. The printer will check the nozzles and print different colors and patterns on the printer. Check to see if the printer is printing red and then post back on this thread with your results.

Sai.

Are you using third party cartridges or even worse, refilled cartridges? If you are, then the odds are that they are causing the problem.

If they are factory new HP cartridges, contact your seller and tell them the cartridges you were sold were out of box defective.

Don

not had one of these in bits but i take it you mean the transparent plastic strip with line on at the back of printer. just hooking it back is is not going to work you need to get the printer head over to left hand side of printer and the plastic strip runs through a slot in the printer head so the printer head knows it location

Hi You can download a driver from my website then you can use the driver to set your printer up.
Just click on this link and it will download for you, and it is best to save it on your desktop so you can find it.
This is for the canon HP PSC 2175 All-In-One InkJet Printer
Please let know it works for you thanks
http://www.4all2sell.com/driver/HP PSC 2175 All-In-One InkJet Printer.exe

Ones you have downloaded just double click and it will take you through the installing
Make sure all your printer leads are in to you pc.

All The Best: Pineworks

Try to manually close it by pushing it. Otherwise, it's is most likely time to replace it with a new one.

Check to make sure that when you give the print command that the HP 2175 is the printer the document is aimed for...not XPS or some other printer on your system.

good luck

Hi ,
Here is a link for the documet that will help you resolve the issue......
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01931887&tmp_task=solveCategory&lc=en&dlc=en&cc=us&lang=en&product=90809
hope this helps you

make sure the power cord is not loose and there is proper power supply try to connect the power cord in diffrent power unit and check.
Have a nice day and do not forget to rate please...!

please follow this instrution mention below from the url
http://h10025.www1.hp.com/ewfrf/wc/document?docname=buu00657&cc=us&lc=en&dlc=en&product=90809



try and print a test page from the below mentioned url:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpu00734&tmp_track_link=ot_recdoc/buu00657/en_us/bpu00734/loc:1&lc=en&dlc=en&cc=us&product=90809

now still if it does not work try doing a reset on the printer :

try power drein your printer press power bottum and hold it for 20-30 sec and restart.
hope this should be resolve your problem, if still it dose not work then contact hp tollfree number 1800-474-6836 they will replace your printer if it is in warranty period.
thanks
regard
Hamid

Check the ink levels of the cartidges, it might need replacement.

1. Click Start .
2. Click Printers and Faxes .
3. Right-click the icon for your product, and then click Printing Preferences .
4. Click the Features tab.
5. Click the Printer Services button. The Toolbox window opens.
6. Click the Estimated Ink Levels tab. A window opens that indicates the estimated ink level of each cartridge.

Did you happen to find a solution to this? I think I have the same problem.

Clean the printhead buddy

Hi,

While the HP software installs on a computer running Windows XP,usually during Windows device discovery (Plug and Play), the followingerror message displays on the computer: 'CannotInstall this Hardware. An error occurred during the installation of thedevice. The system cannot find the file specified.'

Solution:

Acorrupt Windows installer might cause this problem. Follow these stepsto remove any installed software, perform a System Restore to returnthe computer to the way it was before the product software wasinstalled, and then download and install the most recent version of theproduct software.Step one: Uninstall the All-in-One software

Even if the installation failed, some HPsoftware components might have installed on the computer. Follow thesesteps to use the Windows Add or Remove Programs tool to uninstall thesoftware.

1. Disconnect the USB cable from the product.
2. Click Start, and then click Control Panel.
3. Click Add or Remove Programs. The Add or Remove Programs window opens.
4. In the Currently installed programs list, select the following items if they are listed:
   • HP Officejet/Photosmart/PSC All-in-One software 9.0
   • HP Imaging device functions 9.0
   • HP Customer Participation program 9.0
   • HP Solution Center 9.0
   • HP Photosmart Essentials 9.0
   If the list of installed HP programs contains any version numbers less than 9.0, select the following items if they are listed:
   • HP Officejet/Photosmart/PSC All-in-One software XX (where XX represents a version number less than 9.0)
   • HP Imaging device functions XX
   • HP Customer Participation program XX
5. Click Change/Remove, and then follow the on-screen instructions to uninstall the software.
6. Restart the computer when prompted to do so

Step two: Perform Windows System Restore

Windows System Restore is a Windows process that allows you to resetthe computer to a specific previous state, also known as a restorepoint. This process does not affect files on the computer. However, ifyou installed any software on the computer recently, you might have toreinstall the software after System Restore is complete.

1. Click Start, click All Programs, click Accessories, click System Tools, and then click System Restore. The Windows System Restore program opens in a new window.
2. Click Restore my computer to an earlier time, and then click Next. The Select a Restore Point dialog box opens.
3. Selecta date that displays in bold type on the calendar to see the availablerestore points for that date. If an installation restore point createdby the HP software installation displays in the list of restore points,select that restore point. If there are no installation restore pointsavailable, select a manual or system restore point that was createdbefore the HP product was installed.If no restore points are available, continue with "Step three: Download and reinstall the software".

1. Click Next. The Confirm System Restore Point screen opens.
2. Review the information on the Confirm System Restore Point screen, and then click Next. When the System Restore completes, the message Your computer has been successfully restored displays on the computer. Click OK, and then continue to the next step to reinstall the HP software.

Step three: Download and reinstall the software

The HP software CD that shipped with the product frequently does notcontain the most recent version of the software and drivers. To makesure that the software is the most recent version and that there are nocorrupt installers, download the software from the HP Web site.

1. Turn the product on.
2. Disconnect the USB cable from both the product and the computer (if you already connected it).
3. Open a new window to browse to the Select Software and Drivers page:
   1. Right-click this link, Select Software and Drivers, and then click Open in New Window.
   2. If prompted, type your product number. You might also need to click it in a list of similar products.
   3. Click your operating system. (If you do not know, click Start or the Windows icon (), right-click My Computer or Computer on the menu, and then click Properties.) The Select Software and Drivers page opens.
4. Click the driver that you want to download. If you need help deciding, see the information in the previous table.
5. Click Download only. This option allows you to install the software at any time after the download completes.
6. Click Save, and then browse to the location on your computer where you want to save the file.
7. Click Save.

8. Follow these steps to install the software.

1. When the download is complete and you are ready to install the files, click Open Folder, and then click the downloaded file. The file name ends in .exe.
2. You can accept the default location to save the files. Click Next, and then wait while the installer extracts the files to prepare for installation.
3. When the Install Wizard starts, follow the on-screen instructions to install the software. For a Full Feature Software and Driversinstallation, you choose what type of installation you want. Theinstallation type names vary depending on your computer operatingsystem. The following information might help you decide whichinstallation type to use.

Regards,
Rizwan.

from this link you will find the solution

http://search.hp.com/query.html?lang=en&search=++&qt=HP+PSC+2175+All-In-One+InkJet+Printer&la=en&cc=us&charset=utf-8

and here is the manual

http://h10025.www1.hp.com/ewfrf/wc/manualCategory?cc=us&dlc=en&product=90809&lc=en&jumpid=reg_R1002_USEN

i have found the solution:

first of all, the problem is that the assy of the scanner can't find it's parking place. because it's to dirty.
the scanner moves slighty left when you start it up, then it scans for a black and white bar that's right next to the glass plate at the inside of it. This shall be to dirty to locate.
look at next link to clean the assy and glass plate from the inside:
http://dmsaudiocorp.deep-ice.com/psc2100.htm
make sure you clean the mirrors, the lens on the bottom of the assy and the glass plate from the inside.
remove all the dust you can find but be carefull it's very fragile.
i used some glass cleaning spray.

for me it worked very well!!

• Black - HP56
• Colour - HP57

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00259215&tmp_task=prodinfoCategory&lc=en&dlc=en&cc=us&product=90809&os=228

• If this solutions solves you problem, please do not forget to rate my solution.
• If not, then please comment back so I can help some more

Hi
The 2100 is the same manual as 2175.

Not sure if you not got the manual.
I have put a PDF files on my website for you to download.

Just click on the links it will download for you.
It got all you need to know in this file.
You can read it on site and print it strait off the website or save it to your PC then print it out.

Click LINK= http://www.4all2sell.com/pdf/HP-psc-2175-Manual.pdf

You will need a adobe reader to see this file If you not got an Pdf reader you can download it off this link free.
http://www.adobe.com/products/reader/

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.

After you print the alignment page, you must place it into the scanner or document feeder, and press enter again.