20 Most Recent KitchenAid Kitchen Aid K45SSWH Classic Tilt-Head Stand Mixer Questions & Answers


Hi there,

I am sorry to hear you are having trouble with your mixer. Sometimes it may be the Motor Brushes. They been have been put it incorrectly or have worn out. I have added a help video below which will help you to replace or insert the motor brushes correctly.

I hope this helps you! :-)

KitchenAid... | Answered 3 days ago


The mixer's planetary is not disconnected when the meat grinder is attached and continues to turn.

If the noise you hear only occurs when the grinder is in place, then the grinder may be assumed to be the cause. Consult the meat grinder's instructions and make sure that nothing is loose or overtightened.

KitchenAid... | Answered on Dec 05, 2015


It would help if you told us what it is or is not doing now it has hit the floor. Is it running with extra noise? Not running at all?

KitchenAid... | Answered on May 05, 2015


There are three springs which can be seen when the back cover is removed. Two are behind the black control plate (the pair of screws at the top of the plate are tensioned by these screws) and another spring that pulls on the bottom of the control plate (this one comes from deep inside the motor housing).

The following link will take you to a copy of the KitchenAid Service Manual which will help you identify the springs and, I hope, the problem.

http://www.kitchenaidparts.eu/documents/pdf/service-manual/classic-svc-manual-new-email-version.pdf

KitchenAid... | Answered on Jan 23, 2015


The grease is food grade grease and Kitchen Aid supply it as a spare part so depending on where you live either from themselves or an Authorised Service Agent. If you are in New Zealand then I can supply.

KitchenAid... | Answered on Jan 02, 2015


I do not know why you would which to remove the motor. I do not recommend it. The motor is connected to a transmission in the front of the mixer and was most likely pressed in to place by a machine into a baring in the back of the transmission. As far as I can tell the only user serviceable parts are in the back. Primarily the bushings and the back service cover.

To remove the windings you will need a puller. You might be able to find one at your local auto parts store, or one of the stores that specializes in tools such as Harbor Fright, Northern Tool or something like that. Once you remove the back cover you should see the armature, simply attache the puller to the shaft and extract it. If you are lucky you will be able to reinsert it in the opposite order. However, there is a chance that parts of the transmission will fall out of place making it difficult to reassemble.

I am pretty sure you can disassemble it, but putting it back together will be much more challenging.

If you are having trouble with a switch or the bushings I would call Kitchen Aid first. Help Contact Us KitchenAid

KitchenAid... | Answered on Dec 12, 2014


They do not use oil at all, they use food grade grease. Any oil that is dripping out is the liquids separating out from the solids in the grease. You either need to open it up and stir the grease u again or remove the old grease completely and repack it with new stuff.

KitchenAid... | Answered on Nov 30, 2014


Here is a diagram of your unit. Whirlpool Mixer K45SSWH 0 Parts List

KitchenAid... | Answered on Sep 30, 2014


Are you are referring to the pivot pin that joins the mixer head to the stand?

If so, it can be slid in place after you turn the whole mixer on its side and look up the underside of the stand. There is a screw which locks the pin in place. Loosen the screw and the pin will go into place. Tighten the screw afterwards.

KitchenAid... | Answered on Jul 24, 2014


The easiest thing to check is the brushes. Unscrew each black (sometimes white) round cover on either side of the motor housing and see that there is enough carbon brush remaining.

Since the brushes were most likely ok, then I would suspect the solid-state control phase board. These are pretty easy to replace. You can find the service manual for your model on line.

KitchenAid... | Answered on Jul 23, 2014


Hi,

I am sorry to hear you are having trouble with your appliance.

I have added a link below for a help page which may help you solve this problem:
https://www.kaparts.co.uk/Help/KitchenAidHelp/KitchenAidMixerHelp/HeadofMixerBouncingorWobbling/tabid/659/Default.aspx

I hope this helps!

KitchenAid Food... | Answered on Jan 07, 2020


https://www.kitchenaid.com/resources/contact-us.html

Call and ask

1 (800) 422-1230
Hours of Operation
Mon-Fri: 8 a.m.-8 p.m. EST, Saturday, 8 a.m. - 4:30 p.m. EST

KitchenAid Food... | Answered on Jan 05, 2020


Hi,

I have added a below a link for you to purchase this part:

https://secure.kaparts.co.uk/sku/240308

I hope this helps!

KitchenAid Food... | Answered on Jan 02, 2020


It needs new brushes on the motor. You can giving a sharp slap with your hand when it is switched on and running.

KitchenAid Food... | Answered on Dec 26, 2019


Hiya,

I am sorry to hear you are having trouble with your mixer. It may be you need to replace your motor brushes or they haven't been inserted correctly. Below I have added a link for our help page on removing and replacing the motor brushes:
https://www.kaparts.co.uk/Help/KitchenAidHelp/KitchenAidMixerHelp/KitchenAidMotorBrushReplacement/tabid/597/Default.aspx

I hope this helps you to fix your mixer :)

KitchenAid Food... | Answered on Dec 16, 2019

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