20 Most Recent Canon imageCLASS D780 All-In-One Laser Printer Questions & Answers


I just checked on the Canon USA site here, and selected Wndows XP as the OS. The driver presented shows Windows Vista in the file name (D700_PrtDriverV110_WinVista_EN.exe), but the next screen shows that it is compatible with Windows 2000, Windows XP, and Windows Vista. I would try uninstalling (if it is installed) whatever driver you currently have installed for your D780, then download and install this driver. Leave the unit turned off until the installation program asks you to connect/turn it on.

Canon imageCLASS... | Answered on Dec 09, 2019


TRY FACTORY RESET, IT NOT CHECK SCANNER LAMP.

Canon imageCLASS... | Answered on Sep 29, 2015


Its because of Fixing film assembly failure its not solving resetting the machine you need to replace fixing film assy

Canon imageCLASS... | Answered on Sep 10, 2014


Okay so this may not help you now, but I just got a hand me down D780. After much frustration and research here's the solution that I was able to work with. It isn't perfect; but it's something....

So here are the steps for network shared installation; assuming your D780 is installed on an old xp desktop and you're using a Win-7 laptop. If you're using the printer directly on your Win-7 machine, just use the local printer installation after the XP mode has been installed.

1) You'll have to install WinXP mode on Win-7 using the steps listed on this link. If you have a genuine Win-7 copy installed, this download and installation is free, courtesy Microsoft.

http://windows.microsoft.com/en-us/windows7/products/features/windows-xp-mode

2) After installation, you'll have to change network settings for your virtual pc. This step is necessary if you want to be on the same home network and want to see the printer! Never mind if you don't understand this logic. Just follow the steps and you'll do just fine. To change the network settings in vPC: click Tools; click Settings; select Network from left; then for Adapter 1 choose the actual network adapter connected to your router (simply put: select the wireless adapter or wired adapter you're using to connect to your actual router or home network. You can find that from Change Adapter Settings in Network and Sharing.) Click Ok.

3) Now add the printer as local or networked following your usual XP steps. You should be able to see the printer. If not, open a command prompt window, check your ip to make sure you're on same network. If not, or if you don't know how to do that, just type in ipconfig /release enter and then ipconfig /renew enter. Try to connect to the shared printer by pinging the ip of the host computer. If the ping works, you should be able to see the printer then.

Connect printer and use in XP mode. Not the best solution, I know. But it's free and at least lets you print from your laptop, given the circumstances.

Canon imageCLASS... | Answered on Feb 07, 2013


you need the driver file "D700_Series_R110_V110_Win_x32_us_EN_7.exe" from the cannon web site.
Here is the link, but it may be tough to C&P from the message: http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/imageclass_series/imageclass_d780#DriversAndSoftware

Canon imageCLASS... | Answered on Feb 28, 2011


Hello,

Among the most common problems with any make of copier are paper jams. A copier will jam for any number of reasons: It’s dirty, the wrong paper type is being used, or the rollers on the copier that feed the paper through its pathway are worn down. While cleaning the copier periodically and using the correct paper type are easy fixes, also, the roller may need replacement, the roller is a difficult task to replace, i will advice you get a repairman to help with that.

Take care.

Canon imageCLASS... | Answered on Sep 09, 2010


In most cases, it's easier to pull the jammed paper if you turn the printer OFF and the pull the paper VERY SLOWLY

Canon imageCLASS... | Answered on Apr 02, 2010


Reinstall your Imageclass D780 driver due to your original driver is corrupted.

Canon imageCLASS... | Answered on Mar 20, 2010


You can manually lift the cover and remove it.

Canon imageCLASS... | Answered on Feb 24, 2010


This is a fuser error you need to replace the fuser. you need to remove the covers on the left side. Then look under the black plastic sheet. You will see the fuser. You need a very short No 2 phlips head screw driver like 1 inch long. remove the screws and un-plug it. It will slip out. Get a new fuser and install. Thank you, Steven

Canon imageCLASS... | Answered on Jan 22, 2010


Go to the Canon website - www.usa.canon.com and search for the driver there.

If you cannot find it, then more than likely Canon has chosen not to support the printer on this operating system. Your next best option would be to look for a generic Canon driver from within the Windows Driver list.

Don

Canon imageCLASS... | Answered on Dec 02, 2009


Clean the platen glass and make sure the isn't any debris or ink on it, especially by the roller. If you make a copy thru the ADF while the ink is still wet it will deposit on the glass.

Canon imageCLASS... | Answered on Nov 27, 2009

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