Top 20 Canon MultiPASS MP390 All-In-One InkJet Printer Questions & Answers

Remove the jam and clean the rollers and paper path, replace any worn wheels and guides.

it will need the heads cleaning. if you do not have the disk for it with maintenance on then you can do it this way. open control pannel/open printers and fax's/look for your printer model in next window/ now RIGHT click on your model and go down to "properties" and click that open ...you will find "head clean " in there . you might have to do this a few times so keep turning 1 sheet of paper around to print test page. if it wont clean them you will have to get inside with cotton buds and aftershave ( for the alcohol content) and clean them by hand. ( ink dry's up after standing and this causes it not to print )

See: Cleaning the Print Head MX892 or this: Cleaning the Print Head Deeply MX892

Sounds like a bad jam and would need a canon service centre to fix

http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/multipass_series/multipass_mp390#DriversAndSoftware

You may download software and drivers fromhttp://www.usa.canon.com/cusa/support/consumer/printers_multifunction/multipass_series/multipass_mp390#DriversAndSoftware

Hold down the power button. Let the printer shut off. Turn it back on. From Windows Start button, go to Control Panel - Printers & Faxes; right-click on Canon MP390, click on Printing Preferences, open the tab for Maintenance, click Quiet Mode and choose Always Use Quiet Mode. When the error recurs, cancel all pending print jobs: double-click on the printer icon in the tool bar (bottom right corner of monitor) to open the Print Queue, click on the jobs, then press the Delete button on the keypad. After all pending jobs are deleted, power down the printer by holding down its On/Off button. After 2+ minutes, turn it back on & try again. Depending on how frequently you use the printer, you may find it's time for a replacement.

You may download the software and drivers from here.

Try turning it off for a few minutes and then turning it back on. Do the same with your computer.

You may download the software and drivers from here.

You can download the Canon printer drivers from theirsupport WEB site. Please click on this link and select your model printer todownload : -http://www.usa.canon.com/consumer/controller?act=DownloadIndexAct

You can get check it here: http://soft-manufaktura.ru/manual/hp/mp390sm.pdf

Hi Maria,First of all, thank you for purchasing the copy of the Service, repair, user manual of Canon MP390.Please email me at [email protected], I will send you the copy.Again, thank you so much!Have a great day!mjsazon

You can download the software and drivers from http://software.canon-europe.com/products/0000557.asp
Remember to select the OS and language.

Have you tried re-seating the ink cartridges? (removing them and putting them back in making sure they clicked on their place)

Dear jima, Go to the canon site/ support. type your model number there and it will show all drivers for your printer. select the operating system and download driver. install it and your printer will work. thanks.

HI there.

You need to have a USB cable to connect the printer to your laptop. Also, you need the driver installed. Click on this link for the printer driver. Make sure to choose the right Operating System.

If you need the manual, you can also get it from the link. just click on MANUAL.

If you need further assistance, please let me know.

Thank you for using Fixya!

1. Check your computer button one by one. You will find Scan button. If you press scan button your printer will start to print. thanks

better remove the cartridge and dip it in mild hot water for some time and replace it. it would do the trick.