20 Most Recent Canon DR 3060 Path-Through Scanner Questions & Answers

If the 'Duplex' setting is on, the back side will also be scanned, resulting in extra blank page. S. Mohan

Normally Canon scanners work well for long time, Change the pickup rollers for every 250,000 pages and check other rollers for every 500,000 pages. In case you have been scanning documents with quite a good amount of dust, you may need to check at an earlier interval. Replace any worn out roller. Check if the small bearings at the end of each roller is perfect. Clean thoroughly all the rollers, dont use solvents. S. Mohan, Chenna, India

There are no drivers, for the scanner, for windows 7. There are only drivers for WinXP and Win2000.
You can see the driver available here: http://usa.canon.com/cusa/support/office/imageformula_scanners/imageformula_dr_3060_3080c_3080cii/dr_3060_document_scanner#DriversAndSoftware

hello

go to this site to get the drivers for Windows 7

http://software.canon-europe.com/products/0000667.asp

please send me 4 thumbs up

I am very well versed in Canon scanners with many years of experience on them so I hope my advice helps you out. With any canon scanner that uses SCSI only 3 things can go wrong with them. First I would check the SCSI cable so see if the the connecting heads have pulled away from the cable and the tiny wires are exposed. If so one of the wires may be broken. Or possibly a bent pin on the connector. A simple test would be to replace the cable with a good working one. Then try the scanner to see if it will scan.

Second, the SCSI card itself, on boot up while your still in the boot screen you should see something like ADAPTEC SCSI and then some numbers. Or something similar depending on the manufacturer of your SCSI card. That particular scanner uses SCSI II. If you dont see the prompt window on boot up then I would go to item 3 below.

The last thing to try is item 3 and you will need to go into control panel in windows to do that. In control panel I would look device manager and then imaging. Under imaging if you have a yellow question mark your system does not recognize the scanner as being connected to the computer. If you verified that items one and two above are good and functioning correctly then I would disconnect the scanner via the scsi cable from the computer and reload the drivers for the scanner and then rehook up the scsi cable and reboot the computer. Then I would go back to control panel/device manager/imaging to see if the computer now sees the scanner if it does then you are able to scan again. If it does not, and you have confirmed that the SCSI cable and card in the computer are good and working and the drivers are installed correctly. Then it would be safe to say the SCSI port on the scanner is faulty. The scanner will need to be repaired then by a Canon technican.

I hope this helps you out.

Either your sensor went out or there is a small sliver of paper or some dust that you've over looked. Check for pieces first. It doesn't take much for it to give the jammed message even a little dust bunny can do it. Also unplug it for a bit and let it reset. If neither of those do it then it's possible the sensor is out of it.

Check your scanner software settings. It is probably set at duplex ever time you start to scan. That is why you get two pages for every pass, the front and the back. You must place the document in the feeder in a way that the front side of the document is page 2. You may want to flip it next time you scan. So the main question is why there is black line from top to bottom? That is because there is a piece of dirt stuck on the glass of the scanner. You see, this scanner actually does two scanning when a page runs through it: the front and the back in duplex mode. So there are two scanners in side the box. The front page scanner apparently is dirty and needs to be cleaned with clean cloth and lens cleaner.

Scanner is just an 'input' device and no toner is required. You need toner/cartridge only for printers/plotter (output devices).
S. Mohan

Hi,

please tryt to check your printer head much better if you will going to clean it.

any further question let me know please.

thanks,

ring pepsi direct on the phone but I doubt it as it is a popular drink

It sounds like you diagnosed it. The tray "paper detect sensor" thinks it has paper in it, and if it doesn't have paper in it...there's a problem with the sensor. Take the tray off and inspect the sensor. Blow out around the sensor and it's PCB and make sure it is not out of position. Check the sensor lens for anything blocking it, and retest. If it still shows always on, then replace the sensor. Press the "count only" button to illuminate it, and press the "start" button. If the scanner works properly (tray lifts, pulls paper through the scanner, and counts it)...well then you have software or connectivity issue. Hope that helps, Scan-R-Store Scan Store provides service and maintenance contracts on all Canon Fujitsu...

P007 indicates that a document has jammed before exiting the registration post sensor. Make sure the path is clear and no staples are stuck in the rollers. I like to use a microfiber cloth, with a small amount of 50/50 alcohol on it, to wipe down the entire feed path; top and bottom. The microfiber cloth will grab staples that may be wedged between the rollers/roller openings. Beyond that, it could be a timing issue from a bad/loose drive belt. Actually, there are quite a few things that could cause a paper jam before exiting the post registration sensor. Wipe it down and let me know. Scan-R-Store

hi, this site could be of help http://support-in.canon-asia.com/?business

There are a set of gears that convert motor rotation into lifting of the tray. Check if the gears are aligned properly. Any stapler pin jammed inside can stop the gear, while the motor pushes it forward. This will create noise. Very unlikely that these motors fail. Also clean the paper sensor in the tray. S. Mohan, India

I havent faced this problem. Try default option initially then try your settings. If this does not work, uninstall CP3 and reinstall it. S. Mohan, India

The motor that drives the pickup roller is faulty.