Top 20 Canon DR-9080C Path-Through Scanner Questions & Answers

Hi Marc,
***Make sure that you plugged the cable that comes from the camera detect PCB (sensor) into the document board assy (metal part under the plastic tray).*** You said you checked all the connections, but I would recheck them, and trace them all the way through the metal lift mechanism...the cabling has junctions that run through the metal box all the way across to the right side of the machine and plug into the 10Sub PCB. You will have to remove the metal lift mechanism and unplug to cables from the 10Sub PCB. You will also have to separate the upper and lower parts of the metal box. You might as well clean the metal box out, check the plastic gears, make sure the motor is plugged in, and regrease the plastic gears if they look like they need it. Check the wiring for crimps or breaks too. When you reassemble the box, make sure that the black "U" shaped photo interrupter doesn't get knocked out of place. If everything still looks ok, I would replace the sensor and retest. The buzzing noise from the lift tray may or may not be related. There is a stepping motor in the lift tray assy that could have a problem. Order them both, they are pretty cheap.

Hope that helps...let me know

Canon DR-9080C... | 197 views | 0 helpful votes

Which settings have you tried? Did you attempt to enhance the Red settings? What program are you using?

Each machine has settings built in for color drop out and color enhancement, If you are using the free Capture Perfect software, there is a setting in the where you make the enhancement or drop out changes.

Canon DR-9080C... | 122 views | 0 helpful votes

E24 refers to abnormalities in Feed Motor. When the top cover is lifted, just under the pickup roler, you can locate the Feed roller. Use Qumatool to check if the motor is okay.

S. Mohan

Canon DR-9080C... | 248 views | 0 helpful votes

Check the inadequate Cable harness (normally purple loom) under the metal lifter . You will need to remove the plastic entry tray to see the metal lifter mechanism which is quite difficult.

Canon DR-9080C... | 252 views | 0 helpful votes

Change the scan resolution to 200 dots per inch (200 dpi). If 300 it tajes a few seconds. If 1200 dpi, it may take really long.

Canon DR-9080C... | 184 views | 0 helpful votes

Did you receive any paperwork with your purchase? The answer may be in the booklet that came with your machine. Hope that helps.

Canon DR-9080C... | 84 views | 0 helpful votes

Need more information. Does the doc elevator lift the paper to the pick rollers? Check the plastic lever that is attached to the upper feeder cover. Make sure the upper cover is closed properly Verify that the dark colored sensor is clean in the feeding tray

Canon DR-9080C... | 321 views | 0 helpful votes

Canon 6080-7580 & 9080 are notorious for developing lines on scanned images on either front or rear pages. Verify that the shading units are extending properly & have no black debris by opening the transport fully then depressing the green button on the control panel until the shading plates extend (with power on). Lines are also often due to very light scratches on the reading units glass but can also be caused by dust contaminating the reading unit. For this reason it is strongly recommended to NOT use compressed air around the reading units as it tends to blow dust particles into the reading units. Per Canon, the reading units are not field serviceable but can be disassembled if due care is used when removing the CCD assembly from the back of the unit. Cleaning the CCD array with a soft cloth lightly moistened with alcohol will often be enough to fix lines. If the glass has severe scratches, buffing them out with jewelers rouge may work. There are a few entities that will refurbish these reading units as well.

Canon DR-9080C... | 344 views | 0 helpful votes

Remove & re-install 9080 driver & Capture Perfect if the driver doesn't fix the issue. Verify you have Administrative rights to the computer as well

Canon DR-9080C... | 177 views | 0 helpful votes

Quma service tool is on the original driver CD that came w/ the scanner. password is the name.

Canon DR-9080C... | 447 views | 0 helpful votes

This may be because you have selected to have the scanner skip blank pages in the software, and it is thinking that the page is blank. Try deselecting that option and see what happens...


Canon DR-9080C... | 65 views | 0 helpful votes

You probably need to set the user settings to "long doc" mode.

1) When the machine is in the standby state,
press the NEW FILE key and Count Only key
simultaneously. During the user mode, the
LEDs of the NEW FILE key and Count Only
key illuminate and the address (U01-U10)
and data (the last digit) appear on the
counter display.
2) When changing the address, use the NEW
FILE key. Each time NEW FILE is pressed,
the address changes, cycling from U01 to
3) When changing the data, use the Count Only
key. Each time Count Only is pressed, the
data changes.
4) Pressing the Stop key exits the user mode.

Long document mode =U10; 0=normal and 1=long document mode.

Happy Scanning!

Scan Store provides service and maintenance contracts on all Canon Fujitsu...

Canon DR-9080C... | 250 views | 0 helpful votes

Hi Joseph, you should be able to find the driver for your OS on the Canon website here. imageFORMULA DR 9080C Color Production Scanner

Canon DR-9080C... | 144 views | 0 helpful votes

When double clicking on the Quma tool, type in "quma" as the password.

Canon DR-9080C... | 127 views | 0 helpful votes

Check "Border Removal" button in driver

Canon DR-9080C... | 198 views | 0 helpful votes

This is a common problem in 9080C. When the top cover is closed, the sensor sends light and it is reflected thro the black cover in the bottom. Then the scanner assumes the cover is closed. Any obstruction is treated as P00 error. You will notice three small oval & round shaped clear plastic. Clean them with a brush and ensure the edges are clean. Light goes thru one side and come thro the other, which is sensed by the unit placed in the top cover.

S. Mohan, India

Canon DR-9080C... | 979 views | 0 helpful votes

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