20 Most Recent Dell A920 InkJet Printer - Page 9 Questions & Answers

There are chances the magenta ink got over or its dried :
# Hold the cartridge upside down, with the bar-code label facing you and take a damp paper towel.
# Use the towel to wipe the printhead of the cartridge on the bottom (where the ink comes out). Wipe the printhead horizontally in one direction only (left to right).
# Continue doing this until it looks clean.
# Then dab the cartridge on the towel to make sure the ink is flowing.
# Next, look inside the printer and locate the carrier that holds ink cartridges. Caution: Make sure the cartridges are not installed at this point.

1. Look for a shiny piece of metal underneath the contacts at the back of the carrier.
2. Take a damp cotton swab (use water only!) and wipe along the bottom of the shiny metal piece. Note: You may need more than one swab.

# Reinstall the cartridges, making sure you snap them correctly into the printer. try this if this did then heat the cart cartridges walls with hair dryer for 2 min then insert it back and check if it works:

try uninstalling the printer from the computer completely & reinstall it from getting in www.support.dell.com & there just punch in the service tag of the printer to get to the required printer driver & from there install the printer driver & then see weather its working or not.

Found on another forum. For 926 this worked great.
1. Go to Control Panel - Printers : Delete 926 printer
2. Go to Control Panel - Programs and Features : Uninstall All Dell 926 related software. There should be 3 programs. (When prompted to restart, respond to wait.
3. Rename Folder C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32x86 to W32X86OLD
4. Now restart your computer
5. Reinstall 926 Software.
This worked terrific for me.

Check for the cables if found defective replace and try.

Usual thing is the carriage bar is dirty or dry. Open up the to lid so you can see the ink cartridges and as much of the silver bar they run across. Give the bar a wipe with a cloth and then oil it with some light oil eg WD40 squirted on that cloth. PLEASE MAKE SURE IT'S SWITCHED OFF B4 DOING THIS

The Dell A920 all-in-one is only compatible with Windows 2000 or Xp, if you are using Vista you will need a different system.

You can find the driver for the Dell A920 printer at:
http://support.dell.com/support/downloads/driverslist.aspx?c=us&cs=19&l=en&s=dhs&os=WLH&osl=en&catid=&impid=&SystemID=PRN_ALL_A920

If your operating system is Windows XP, you can download the driver directly from that page. If you have Windows 2000 or Windows Vista, you can change the operating system at the top of the page to get the correct download.

Hi there,

• Unplug the printer cable from the computer.
• Unistall the printer drivers from Device manager and also unistall the all the printer appications
• restart the computer
• try to download drivers from the website
• after installing drivers and software it will ask you to connect the printer.
• then you can connect the printer and and try to Print the test page.

Hope this help. Please Rate My Response! Thanks! 
PREM  

If this is a new printer have you removed the sealing tabs inside it.
May be caused by bad drivers. Check the vendoes site for the latest drivers for your operating system and see how it goes.
Did it previously work and after swapping something start failing?

If you are sure your ink cartridge is not empty, it may be worth running the head cleaner a few times then print a test page.

Worth a try for nothing.

Good luck.

Try this:

Open your "Printers and Faxes" folder in the Control Panel (which you find by clicking on the Start button of you computer).

Double click on the icon for the printer you're having trouble with (Dell A920 in your case).

In that little box that pops up it shows all the documents that are waiting to print. Click on the Printer tab in the upper left hand corner and hit cancel all documents in the drop-down list.

Sometimes it will erase all but the last one, and it will forever say "deleting."

If that's the case, restart you computer go through the same steps I just outlined before trying to print anything else. Usually this will fix the problem of print jobs waiting in line to get printed.

To help prevent this problem in the future, watch real close whenever you try to print something, and when you see it isn't going to print, hit "cancel print" real quick before it gets bogged down and stuck. Then make sure there are no document "in queue" (as per the instructions above) before you try to print anything else.

Hope this helps!

go into the control panel into the printers icon. Make sure your a920 printer is set as the default printer.

Plug a regular phone into the fax line to be sure you have a dial-tone

did u remove the peel off cover that protects the contacts or the print head on the new cartridge?

Both. All inkjet printers are built to never run out of ink by no operating if one of the cartridges are almost empty or missing. 

You need the software and/or drivers? Link Below:
http://support.dell.com/support/downloads/driverslist.aspx?c=us&l=en&s=gen&ServiceTag=&SystemID=PRN_ALL_A920&os=WW1&osl=en&catid=&impid=

you might find it here

call dell tech department

that comes bundled with the printer. It's NOT available for FREE outside of original install disk approach

is there any more colour ink inside? if there is ink inside you just have to open your printers properties dialog and look for a color option that uses black only. 2. see if the colors are blocked