Dell 3100cn Laser Printer - Answered Questions & Fixed issues

Dear Sir,
can you help me out. i've got a Xerox C525A with a error message "010-397". what does this mean? and how can i fix this so i can carry on printing.

Hi,

1. Open the front cover and then open the top cover. (Figure 1)
   
   
   Figure 1: Open front and top cover
   
   
2. Raise the lever on the top right side of the drum cartridge. (Figure 2)
   
   
   Figure 2: Raise drum cartridge lever
   
   
3. Grasp the drum cartridge by the handle and lift up and out. (Figure 3)
   
   
   Figure 3: Remove drum cartridge
   

******Very Important***************

To reset the NVRAM, perform the following steps:
Press the Menu button.

Press the (down arrow) button on the printer until Configure appears, and then press the (right arrow) button on the printer or (Set) button.

Press on the printer until Maintenance appears, and then press on the printer or .

Press the until Init NVRAM appears, and then press or .

Press Initializing and Restart Printer will appear.

Power off the printer and power back on.

Hi,
Follow these steps.

Print Quality Problems on 3010cn.
Reset the NVRAM On the 3010cn

To reset the NVRAM, perform the following steps:

1. Press the Menu button.
   
   
2. Press the (down arrow) button on the printer until Configure appears, and then press the (right arrow) button on the printer or (Set) button.
   
   
3. Press on the printer until Maintenance appears, and then press on the printer or .
   
   
4. Press the until Init NVRAM appears, and then press or .
   
   
5. Press Initializing and Restart Printer will appear.
   
   
6. Power off the printer and power back on.

To print the Gradation [ESS] test print, perform the following steps:

1. Power off the printer.
   
   
2. Hold down the up and down arrow buttons on the printer and power the printer on. This will bring up a Customer Mode menu.
   
   
3. Press the down arrow button until Test Print appears and press the button.
   
   
4. Press the down arrow button until Gradation [ESS] appears and press the button.
   
   
5. Press the button. On the LCD, Processing appears and the test page is printed.
   
   
6. Power off the printer and power back on.

To print all four 20% toner test prints, perform the following step:

1. Power off the printer.
   
   
2. Hold down the up and down arrow buttons on the printer and power the printer on.
   
   
3. Press the down arrow button until Test Print appears and press the button.
   
   
4. Press the down arrow until Cyan20% [ESS] appears and press the button.
   
   
5. Press the button. The test print will print.
   
   
6. Press the Cancel button.
   
   
7. Press the down arrow until Magenta20% [ESS] appears and press the button.
   
   
8. Press the button. The test print will print.
   
   
9. Press the Cancel button.
   
   
10. Press the down arrow until Yellow20% [ESS] appears and press the button.
    
    
11. Press the button. The test print will print.
    
    
12. Press the Cancel button.
    
    
13. Press the down arrow until Black20% [ESS] appears and press the button.
    
    
14. Press the button. The test print will print.
    
    
15. Press the Cancel button.
    
    
16. Power off the printer and power back on.

Reseat the drum cartridge, perform the following steps:

1. Power off the printer.
2. Unplug the power cable.
3. Pull to open the front cover and then lift to open the top cover. (Figure 1)
   
   
   
   Figure 1 - Open Front and Top Covers
   
   
4. Raise the lever on the top right side of the drum cartridge. (Figure 2)
   
   
   
   Figure 2 - Raise Lever to Release Drum Cartridge
   
   
5. Grasp the drum cartridge by the handle and lift up and out. (Figure 3)
   
   
   
   Figure 3 - Remove Drum Cartridge
   
   
6. Insert the drum cartridge.
7. Close the top and front covers.
8. Plug in the power cable.
9. Power on the printer.

Dell has a tech bulletin about this, but the short answer is "that's how it's designed to work"

Mine does the same thing, and it drives me up the wall some days, but that's just how this model operates when you're printing large jobs.

Efficacious Solutions to Troubleshoot Dell Printer Error 007-340 & 007-341: Step 1:- Cycle Power on the Dell Printer §First, turn OFF your Dell printer. §Then wait for some time at least 15-20 seconds. §Next, turn the Dell printer ON. §Determine if the issue still occurs. If yes, then go to the next step. Step 2:- To Remove PHD Unit You should try to Remove PHD Unit, by the following way to fix instant fix this issue. For More Info Get In touch with professional to get proper solution: Fix Dell Printer Error 007-340 Toll-Free No: +1-888-633-7151

Error code: 004-332

This type of error code implies that you need to restart the printer again. However, do check to see if toner cartridges are seated in the proper position. Also ensure that they have been locked in.

First, on your computer desktop. left click on START. Next, left click on CONTROL PANEL, and left click on PRINTERS. Find your printer on the PRINTERS window, and RIGHT CLICK on the icon. From the drop-down menu, left click on PRINTING PREFERENCES. Use the settings to set up the printer for the paper size and orientation you want to use.Click APPLY , then OK buttons to apply any changes you make. If that does not help,check the side paper guides in the paper source you are using. If they are not against the paper on both sides, the paper will not align properly with the image. Move the guides snug but not tight against the paper. If the guides are too tight, paper may not feed. If moving the guides does not solve the problem, try loosening the guides and reposition the paper until the image is properly aligned. Then see in your owners manual if there is an adjustment called SIDE-TO-SIDE REGISTRATION, and follow the proceedure to adjust the side-to side paper alignment.

Could be: The entered password is wrong or Auditron security (A Xerox feature) is preventing users from Printing. Then: Enter the correct password (Default 11111) or Disable Auditron security settings from the Administrator menu. Xerox Error Code 016 757 Tech on Tour http://es.scribd.com/doc/21054313/Fault-Codes-Xerox http://arts.ucalgary.ca/it/kb/221/xerox-printer-giving-016-757-error

I had same thing in the same Dell 1320c but in looking closer at the rollers there was a bit very small bit paper, so you still may have the same, it only just that little bit to stop it working , take out the front parts with the twisted plastic locks off and have a good look again, use a dry paint brush to clean in and under all the rollers, it worked for me, good luck.

You sent a paper size different of the requested by the printer. Just load the requested size or delete the spool.
Some PDF downloaded from internet has A4 or 8,5x11", maybe is requesting one of this sizes.

If you can not delete this message, delete the spool using the printer manual in the control panel of the printer.

Dell 3100cn Color Laser Printer Error 024-965 - Load Tray 1 Cause: The "Paper Tray Inserted" sensor buttons are not being depressed by the Paper Tray so the Printer thinks no Tray is inserted even if the Tray is properly inserted. If you pull out the paper tray and look at the Paper Tray opening, you will see three white vertical sensor buttons along the left-hand side at the mouth of the aperture where the paper tray slides in. These three white vertically aligned push button sensors tell the printer that the Paper Tray is inserted when the paper Tray is properly pushed all the way in and aligned. It also signals to the printer by noting which button is depressed whether the tray is a Letter Size or Legal Size tray that has been inserted. These buttons which are fully visible as soon as the tray is slid out can move out of place and even fall into the wall of the Tray slot preventing the buttons from sensing the tray. Solution: Click it back into place. There should be no play and the buttons themselves should be the only thing that move and then only in an in and out manner. They should move out toward you when the Tray is removed and be pushed in when the tray in slid into the paper tray feedering slot. A pair of needle-nose pliers may be necessary to draw the button module out of the tray slot wall if it has fallen in. Once it is STIFFLY repositioned and the Paper Tray reinserted, reset the printer by opening and quickly reshutting the printer cartridge compartment. This action will recalibrate the printer, shut off the amber error light and resume the current printing job if one was in progress. Good luck!

you need to let the unit get tempered to you home environment before using the device being left in damp or warm areas can overwhelm the device if plugged straight in, leave it in your home for upto 3 hrs before using it you may need to reset it if the service code comes back up, hold the power button down on power plug inserted, for 10 seconds. but only do this when the printer is at your home humidity.

http://www.dell.com/support/article/in/en/indhs1/SLN292497/EN please try the steps

YES! It Worked. Man I love it when things like this work out! Thanks Gnolgnol!

Let me just elaborate however:

The "belt" is the 8 1/2" wide black rubber piece wrapped around the drums located at the back top section just near the 4 black arrows and "no hands" warning picture. I was too lazy to unscrew it to fix it so I simply used much force with the palm of my hand and rolled and pushed up and over in the direction it needed to be adjusted several times. The belt will overlap on both sides about 1/8" on both sides so make sure you go past the drum a bit to even it out on both sides.

One reason this error message is displayed on Dell laser printers ... attempting to duplex print using the Single Sheet Feeder (SSF). Try printing document single sided if using the SSF.

Usually this is occurs when the drum needs to be changed.

A printer is not a storage device, so you can't store mails there. You could try to print the mails, but for that you need any connection, running over WiFi or USB. Both connections have to be setup first. and can cost some extra parts.

Looking for Dell 3100CN Service Manual

When I get messages like that I start by reinstalling the cartridge. Also turn the printer off and on again. You can try the trouble shooting on the Dell site for the printer. If all else fails you may have to contact Dell directly. The printer support # is 800-822-8965. When I spoke to them I learned I had lifetime support that I wasn't aware of.

Are there any images at all or is the page solid black?