20 Most Recent Epson PictureMate InkJet Photo Printer Questions & Answers

For this problem you can try first to uninstall and reinstall the driver for your printer and then test it out if it will having the same issue.

It is done with sotware.

Maybe you set printer options to print color as black.

tell printer model if problem occur during restting cartridge then just push cartridge carriage any side and press start button

I have just spent tearing mine apart multiple times....I also have the service manual, There are all sorts of sneaky things you can do to the printer... If you send it in for service you are looking at $70 hour labor. Most repair parts are crazy expensive-- like a printhead is $109! I can tell you how to do alot more than the troubleshooting stuff---like checking ribbon connectors and taking the cover off you you can actually get to parts, let me know!

You often fix this by going to settings and going to things concerning ink and often their are cleaning options, like head cleaning and stuff like that.. It should fix it :)
It is great to set up dates when you will make your printer perform this cleaning.... It makes the printer perform better and just keeps it clean :) God Bless :)

Print a nozzle check and head clean if necessary.

1. Unplug the power and USB cables from the printer.
2. Prepare your work area by putting scrap paper down. Have some spare, just in case. You may also require tissue paper. It is also recommended you use protective gloves as the ink will stain your skin for quite some time.
3. Unscrew the screw at the back of the printer.
4. There are two or three tabs at the back and two at the front. Gently push them in, and then using a bit of force pry apart the cover.
5. At the back of the unit you need to locate some white pads, or sponge type things, initially they will seams fine, but they will in fact be full of ink. You need to grab a pair of pliers and pull them out one by one, there should be four, put them on your scrap paper.
6. Take the scrap paper with the pads on to your sink, turn on the hot tap and hold each one under the tap using the pliers until the water runs clear. If you have protective gloves on it may be worth squeezing the water out also.
7. It is recommended that once you have done this, you let them dry.
8. Now return the pads back into the printer.
9. Put the printer back together, (mind out for the paper alignment, and give it some force), not forgetting the screw at the back.
10. Plug in the USB and power cable and turned it ON. (Yes the lights will still flash)
11. Download and install the SSC Service Utility for Epson
http://www.ssclg.com/download/sscserve.exe
12. Select your printer and model number (There is no Stylus C42 UX, so select Stylus C4x), then close the window.
13. If it asks if you replaced with the pads; say "YES". Then close the window.
14. You will see a SSC Service Utilitiy icon (it looks like a printer) in the system tray (next to your click), and LEFT click.
15. A menu will appear, from here you can click on "Protection counter" (its a red cross), then "reset protection counter".
16. Turn the printer power OFF, wait 10 seconds and then turn it back ON.

I found this on fixya per dgsturt

It looks like you've managed to get ink all over the shop by using the self clean option. That't mainly to clear bocked print heads and tends to squirt a load of ink through.

That ink has to go somewhere, it looks like you may have some on your rollers.

First, I'd have a look through the printer menu see if there's a roller cleaning option, give that a go.

Second, I'm not sure but worth a try, try printing a document that has wording all down the page but use an empty cartridge. If your printer will do this you’re effectively using a sheet of paper as a mop to clean the rollers.

Third, probably the most difficult, get some Isoproprial Alcohol from the chemist and try and clean the rollers and print bed yourself with a lint free cloth and cotton buds, what ever works.

If you don't like the idea of Isoproprial Alcohol, it is highly infamable, try with a damp cloth first, but it will take longer to dry off.




OR YOU CAN TRY THIS:
The next step would be to disassemble the Epson, and clean the Pads/Heads. Click on link below.:
http://www.hm2k.com/posts/parts-inside-your-printer-are-at-the-end-of-their-service-life

I located a page on http://www.fixyourownprinter.com forum, which had plenty of details about similar issues.



If you find this helpful, pls rate me.

Hi Yes you can try clean.

Ok it got to be the heads blockage
There is fluid cleaner for this but I can never find any in the shops the only ones I seen is when they sell them in Tesco but they come in with the ink refill bottles so I just use worm water by it self on a cloth and dabbing on the heads to clean them, it will not harm the heads but not to much water.

Some heads are on the inks them self but some have them inside the printer so I not know your printer so if the heads are inside you need to get them out you may find that some heads will just clip out put some need to be unscrewed so you got to know how they come out so be careful and not push to hard on them, if the heads are on the ink then it is a easy job to clean them,
It worth a try it worked for me more than ones.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on Helping.
All The Best: Pineworks

As you did not specify your printer's exact model, I would suggest to use this web page to look for the Windows 7 drivers for your printer:
http://www.epson.com/cgi-bin/Store/support/SupportWindows7.jsp?BV_UseBVCookie=yes
Both Windows 7 32-bit & 64-bit drivers could be found using this web page.

Try to clean print head and try printing after 2-3 print head cleaning