Hi there,
I have actually made a video of how to get all the way into the DC07 clutch area. If you watch the video it will show you what you need to know. If you find that you need to get some parts or filters for your dyson DC07 you might want to check out Nelson Vacuums or VacuumSpot. If this is helpful for you please take a moment to write a testimonial or give me a thumbs up on youtube!
Hi there, it's Jack at Dyson. I'm sorry to hear you're having difficulty with your DC28. Although I note you've already checked for blockages in the cleaner head, you may want to follow the steps shown in the video below just to check everything is correct with your machine. Our online Support guide may also be useful to you:http://content.dyson.com/support/help.asp?article=1241&product=DC28-ANIMALIf you find that this doesn't improve the situation, please email us at [email protected], and we'll be in touch as soon as possible to provide further assistance.Best wishes,JackDyson Online Customer Supporthttp://www.dyson.com
sounds like the clutch is the problem ,try this unplug the vac then lower the handle to the floor and back up again about four times it should adjust the clutch
It's most likey got a split in the hose, seperate the wand from the hose and depress the lever to remove from the rear and exend the hose inspecting in between the reinforcement rings. Splits can occur anywhere but are particularly prevelant at the plastic attachment ends
sounds like the motor maybe clogged and over heating. if you can take apart the vacuum and find the motor. if you have a shop vac use that to clean out the dust and debris. put it back together and try it again. if this doesn't work i would replace the vacuum or get it repaired. i would NOT continue to run the vacuum if the plug gets hot after 3 minutes.
Martinsivyer: Turn the machine upside-down and see if you can turn the beater/brush bar with your hand. You should see the brush turning and feel the resistance from the motor. The brush/beater bar may be binding, and what you are smelling is the motor shaft spinning against the rubber belt. You can remove the base plate and check the brush/beater bar with the belt disconnected. If the brush/beater bar is difficult to turn, you need to remove the brush/beater bar and clean the bearings at each end, Remove any threads that are wound around the beater bar ends so that the bearings roll easily and smoothly. Check to see that your machine is not set too low for the surface that you are bacuuming. While you have the belt disconnected, check thi inside surface to see if the motor shaft has been spinning against the belt, you'll see the damage to the inside circumfrence of the belt.
The reset button is incorporated into the on/off switch for the brushroller which is the grey button next to the red power button. Try hitting that button separately.