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Dyson CRO1 Front Load Washer Questions & Answers
It keeps saying shut outer door ?
I had this problem a couple of years ago and Dyson informed me how to clear the fault i.e. switch off, hold the temperature button while pushing the start button then push soil button within 5 seconds. This worked for me but recently when the problem recurred the Dyson solution failed to restore the machine to operational condition. From reading other contributions to Dyson washing machine sites I learned how to remove the front panel and how to access the door lock microswitch system. Using this information I accessed the doorlock actuator behind and attached to the panel and realised that a very complicated arrangement could be modified very easily. The cable leading from the base of the machine to the actuator contains 5 individual wires leading to a connector. Split this connector and gain access to one brown and one yellow wire, ignore the other 3 wires. Make a bridge to connect the incoming brown and yellow feeds thus bypassing the actuator and reassemble the front panel etc. As an 86 year old I lacked the strength to refit the outer door so I now operate my machine with a superfluous front door dumped in a corner.
Neil Boyle
FAULT F2
Hi there, it's Jack at Dyson.
I can confirm that an F2 fault means 'Uneven load - could not spin'.
Unfortunately, since December 2012 we have been unable to offer servicing or support for CR01 or CR02 washing machines. In October 2012 we proactively contacted all Dyson washing machine owners we'd interacted with within the last 4 years to make them aware of this.
I'm sorry that I'm not able to help further in this particular instance, but if you'd like to discuss this with our experts you're welcome to call us on 0800 298 0298. We're available from 8am-8pm from Monday to Friday, and 8am-6pm on weekends. Calls are free from UK landlines.
Dyson croi front loader showing up fault 6 please
Hi its Darran at Dyson.
So that we can help you with this issue, please contact our Helpline on 0800 298 0298, between the hours of 7am - 10pm, 7 days a week.
We look forward to hearing from you.
Kind regards
Darran
Dyson Customer Service
Overload affected performance. Even when only got
this fault can be caused by the drum halves becoming tight .they move together due to limescale deposits between the drum spiders. the noise is most likely a failing drum bearing
if the plastic seal is damaged then it will need a new drum assembly
they are no longer available from dyson due to supply problems
you may be able to get another machine from ebay and fix yours using parts from each machine to make one good one
How to remove and replace the drum bearings on my
it is very difficult to change the one bearing due to the fact dyson used an unusual size of bearing it measures 90mm od 50 mm id and 36mm thick
the nearest replacement is a SKF 633007 c but it is 2 mm thinner than the original DE1012
it also requires heat to remove as it is tightly fitted
use a steam generator as used for wallpaper stripping.
i think there is some info on a similar site to this one
Can the washing machine run on cold water feed
you can use a cold feed on washes below 50 degrees
if you need to connect a feed to the hot water inlet on the machine you can buy a y shaped connector to join both pipes together from the machine and then connect the one remaining connection to the water supply valve
Our Dyson CRO1 front load Washer can not empty
if your machine runs ok until this point then try giving the filter cover a gentle tap
my machine had this problem due to the pump jamming
there was nothing in the coin trap but the pump itself was jamming i fitted a replacement pump it now works ok.to open the cointrap. you will need the dyson spanner or a small flat screwdriver to lift the lock on the cover it then unscrews anticlockwise. more information can be found in the instruction manual
if you have lost or mislaid them a download is available on the dyson web site
if you are unsure how to repair your machine a call to dyson will be needed
they will repair and test your machine
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