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Smeg WM16AAA Front Load Washer Questions & Answers
HOw do you replace the door seal? Is it relatively eassy
round the door seal there is a wire clasp if you gently prize this off by first finding the spring section then using pliers or screw driver be carefull not to damage the spring section so its better to insert screw driver or other tool at the spring edge peel rubber seel off edges and take note of position clean edges and replace seal b y gently inserting seal onto rim making sure it ispostion properly
Error 4 on my smeg washer, not doing any
Hi from retired Englishman in SW France,
Smeg Error 4 states 'NTC- water in, short circuit or interrupted'.???
'NTC' stands for 'Negative Temperature Co-efficient' or water temperature thermostat to you and me!
Might be worth trying the following in case the thermostat is just stuck.
One way of hopefully getting around the problem is first to ensure the washer is empty then pour the contents of a boiling kettle into it. That can sometimes kick the device into correct action. It's worth a try anyway before having to call in the repair man ;-0)
If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
John C
Machine is making an extremely
Hi from retired Englishman in SW France,
Check its balance using my methods before anything else ;-0)
It is necessary to ensure absolutely that the machine has all 4 feet very firmly on the floor, and I mean firmly!
Doesn't matter whether it is empty or not but switch it off then-
very firmly push one front corner diagonally into the centre of the machine and see if the machine moves or rocks AT ALL, even the slightest. If it does you will need the open-ended spanner which came with the (new) machine........which of course went missing a long time ago?!! An adjustable spanner will suffice.
Adjust the foot under that corner downwards until it is very firmly- almost pushing- against the floor but not so far that the corner lifts up!
If this corner did not rock do the same to the other.
Once you cannot rock the machine the slightest little bit, screw the locking nuts up tight to the underside of the machine so that they will not move. Ideally the rear feet should also be locked.
(If this has not cured the problem it is possible that the internal suspension is malfunctioning.)
If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
John C
Washing machine-water wont drain
If your washer won't drain, check these:
It spins, but doesn't pump
If your washer spins but doesn't pump the water out, the drain line is probably clogged. In many washers, a small sock or other piece of clothing can get between the clothes tub and the outer tub that holds the water. If the clothing gets between the tubs, it may then get into the drain hose that's attached to the pump--or even into the pump itself. If it's in the pump, you need to remove the hoses from the pump and pull the item out.
To remove the sock from the outer tub port, open the washer's main access panel and remove the large-diameter rubber hose that connects the pump to the bottom of the outer tub. Then, using needle-nose pliers, try to grab and remove the clothing through the port.
Sometimes you can't remove the stuck clothing from below. Then you have to remove the agitator, top of the outer drum shield, and inner clothes tub. This isn't easy to do--and you may need special tools--so you might be happier getting a qualified appliance repair technician to do the job.
If the drain line isn't plugged, the problem may be with your pump. Even if the pump appears to be turning, the internal impeller may be broken. If so, you need to replace the pump.
It doesn't spin or pump
If your washer doesn't spin or pump water out but the motor is running, your washer probably has a frozen pump pulley. If so, you need to replace the pump. To check the pulley, remove the pump from the washer and try to rotate the pulley manually. If it doesn't turn freely--if it's frozen or stiff--replace it.
It pumps, but the water returns
If the water that pumps out of the machine goes back into the machine after the spin cycle, your washer may be siphoning the water from a laundry tub that has a slow drain, back into the washer. The usual remedy for this is to improve the draining of the laundry tub. (Is something stuck in the drain?) Also, check for these problems:
If the drain hose reaches more than about 4 inches into the laundry tub, cut off the excess.
If your drain hose is lower than the washer's cabinet, install an air gap/siphon break assembly.
Light coloured washing gets dark stains during
I had a similar problem. In my case it was because I always used a low temperature '30' wash. There was a build up of gunge in the folds of the rubber door seal. I wiped this off and then put towels through on a high temperature wash which cured the problem. I repeat the high temperature wash occasionally and the problem has not reappeared. Hope the answer is a simple as this.
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