20 Most Recent Smeg WD16BA Front Load Washer / Dryer Questions & Answers

Try the rinse cycle. Rinse typically operates the pump to drain water from the barrel. Hope this helps!

Hi from retired Englishman in SW France,

I would gently suggest as a first step that you clean the drain motor/pump lint tray/filter. So many 'faults' are caused by blocked filters and many machines will not even go to rinse or spin or release the door lock if there is any water still left inside.
Following are my complete and generic guidance notes for checking both the drain motor filter and the drain motor ;-0)
REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT (alternatively use a wet vac as sensibly suggested by VinnyB1234!)
If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!). These panels are either held on by (plasic) screws or will just pull off. Most filters are held in by a round cover/knob. Sometimes the filter will not come out with the cover and you will have to persuade it to come out to play.
It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. Using something suitable like a glove see if it is easy to briefly slow the motor down. If it is easy then the motor is malfunctioning.

If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
John C

Hi from retired Englishman in SW France,

Methinks you could do with a manual for your washer- for now and probably later!
Manual
You will need to type into your search engine/web browser '(make model number) washer manual' and you should be presented with a number of sources from which you can either download for free or have to pay a nominal amount.
You could also try the manufacturer's web site direct ;-0)

If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
John C.

Hi from retired Englishman in SW France,

The only listing I have for Smeg states for 'E14' 'NTC dryer in short circuit or interrupted'.
'NTC' stands for 'Negative Temperature Co-efficient' or water temperature thermostat to you and me!

One way of hopefully getting around the problem is first to ensure the washer is empty then pour the contents of a boiling kettle into it. That can sometimes kick the device into correct action. It's worth a try anyway before having to call in the repair man- it does say 'dryer' ;-0(

If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!

Hi from retired Englishman in SW France,

Methinks you could do with a manual- for now and probably later!
You will need to type into your search engine/web browser '(make model number) washer manual' and you should be presented with a number of sources from which you can either download for free or have to pay a nominal amount.
You could also try the manufacturer's web site direct ;-0)

If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
John C.

Hi from retired Englishman in SW France,
Methinks you could do with a manual to answer these sorts of questions!
You will need to type into your search engine/web browser '(make model number) washer manual' and you should be presented with a number of sources from which you can either download for free or have to pay a nominal amount.
You could also try the manufacturer's web site direct ;-0)
If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
John C.

I don't understand this semering. Please clarify and be very specific and I will help you.

It sounds like the same problem I had with mine, eventually I ended up pulling down on the door release chord so hard it snapped off inside! I've fixed it now so please read on...
WARNING! Before doing any of the following make sure you unplug the machine (or at least switch it off at the wall socket).
I got around the door problem by taking the top off the machine and then reaching down inside to the small white latch which the yellow chord hooks onto and then simply pushing down on it with a screw driver (you could do it by hand if you get your hand down far enough).
Ok so with the door open and soaking wet towels removed I set about removing the door seal from the outer rim of the machine (it's easy enough to remove, just ease your way around the edge tugging a bit as you go!). The seal is held on tight with a wire band which stretches tight with a spring, when you have loosened the rubber enough to reveal this take it off in order to completely free the outer edge from the machine. It is not necessary to remove the entire seal, you just need to be able to reach inside to get a hand to the door release mechanism (with the machine unplugged!). Remove the two screws retaining the release mechanism and then reach in and pull the mechanism through the gap in the seal.
Check the wires - I'm guessing they have probably burnt out at the connection point (at least this is what had happened to mine). Carefully remove each of the four wire connectors (taking note of which one connects to each pin). Now at this point you'll need to ***** the extent of the damage to the connectors and release mechanism. I made mine safe by using lots of electrical insulation tape however you might need to purchase a new door release mechanism and connector(s). You should be able to find a replacement mechanism online (about £45 as I write this) but you might need to make a few calls if you also need to replace the connectors.
How the connectors get to this state I'm not too sure, I suspect it might either be from the connector getting wet or possibly the connector overheats from the mechanism being stuck on somehow.
If you can rewire the connectors safely so there is no chance of shorting then simply re-assemble everything in reverse order. The hardest part I found was getting the wire band back on as it's quite a fiddle!
Good Luck! : )

Repeat what you have done and see if any wires were accidentely removved specially of the water level sensor. If so connect them once again . remove the plug from the power and reset the machine holding down pause with power plug in..
Checck tthe drain valve once again if the wires have shorted

Hello,the issue is either that the filter at the front bottom has some particles in it. if you have cleaned this then remove the outlet pipe at the back and run water through it. If that works ok then the only thing left is the pump. I've been informed by Smeg that it would probably mean a replacement pump is needed. One thing to try after cleaning the pipes and filter is to get a low level bucket and put the end of the outlet pipe into it to let the water drain off. So long as the bucket is at a low level it will allow the machine to drain off. Then try switching the machine off for a few minutes, then back on and running another cycle. Last thing to check is that there is no blockage inside the machine where the water emptys through the hole in the rubber at the front. If none of that works then have a chat to SMEG support at this page:
Thanks

permanent press if you ahve it is the best one for just regular, normal cycle is better for towels and that type, longer more vigorous cycle