20 Most Recent Phil & Teds Kiwi Explorer Jogger Questions & Answers

Hi Tom We would recommend you contact Phil & Teds for assistance with spares - STROLLERS BABY PRODUCTS FOR YOUR PARENTING DAY

hi, if the problem in the front seat just put some lubricant oil on the top after remving the top.

HELLO ARE U SURE U GOT THE WRONG ELBOW JOINTS BECAUSE I THOUGH THAT WHEN I GOT MY ELBOW JOINTS BECAUSE THE SEAT WAS BIGGER THEN THE FRONT OF THE BUGGY BUT ALL I DID WAS PUSH EACH SIDE OF THAT SEAT TOGETHER ITS A BIT HARD TO PUT ALL TOGETHER. I THINK ALL THE ELBOW JOINTS ARE THE SAME (NOT 100% SURE)

I have a problem with my buggy how do I get it resolved?

Your first step is to contact your original place of purchase. The retailer has a great knowledge of our products and will be able to arrange a repair/replacement part where necessary.

If the product fails in the first year of ownership due to a manufacturing fault we will repair it free of charge. If it is not practical to repair it we will replace it.
If the product fails due to wear and tear, accident or negligence, or if it is outside the warranty period, we will happily repair it for a reasonable charge. Please note as outlined in your instruction booklet the customer is responsible for freight charges if the product is required to be sent to our repair agent.

UNITED STATES OF AMERICA
Distributor
Regal + Lager
1100 Cobb Place Blvd
Kennesaw GA 30144
USA
Tel: 770-955-5060
Fax: 770-955-1997
Website: www.regallager.com

Hi Soph We would recommend you make contact with Phil & Teds directly for assistance STROLLERS BABY PRODUCTS FOR YOUR PARENTING DAY

Hi We would recommend you contact Phil & Teds directly for assistance STROLLERS BABY PRODUCTS FOR YOUR PARENTING DAY

Hi We would recommend you contact Phil & Teds directly for assistance STROLLERS BABY PRODUCTS FOR YOUR PARENTING DAY

Hi Erzseber, We recommend you contact Phil and Teds directly for assistance Contact Us phil teds

Dear Jo B,Have you made sure that none of the fixing bolts or bearings that hold the wheels in place are stuck or seized? If they are not, then you might need to adjust any of the retaining springs that also fix the wheels to the rest of the stroller assembly (if these springs are indeed fitted). Any bearing grease, or even car axle/ CV joint grease will do fine. Some of these strollers also have a clip that you push down with your foot and it locks the wheels in certain positions. Check that this clip is not broken or misfitting, also check the brake bar too.Hope this helps and do let me know how you get on.Yours sincerelyOuszen

hi according to phil and teds website yes it does

Visit your local bike shop they'll pump up the tires and replace the tubes if required.

I have fixed this problem, no need to reply thanks

hi .I'm in Queensland and have just placed an order for a front wheel n hood through my local stockist failing that perhaps get a cheepie off ebay and keep for spares!

I know how you feel, I had the same problem the only stroller that they could'nt open was perego ones,you can buy a baby buddy at albeebaby.com and attach it to the stroller, it buckles on the back so they can't open it,It worked for me..

Question edited for clarity. What is this 'blog' you talk of. We have no blogs here Anonymous. https://www.google.com/search?q=toys-r-us+lyon+cot+instructions ..