Lexmark X3350 All-In-One InkJet Printer - Answered Questions & Fixed issues

Try uninstalling all of the software and reinstalling a fresh copy and see if it still does it. If so, I would contact the folks at Lexmark.

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Try this. Follow the instructions carefully:
First, you have to stop the Print Spooler. To do this:
1. Click on the Windows logo start button.
2. Go to Control Panel
3. Open Administrative Tools
4. Open Services
5. It will pop-up a Services window. Scroll through the list and look for Print Spooler.
6. Double-click on Print Spooler, and click on the Stop button. Click on Ok button. Set the window aside.
Second, you need to clear the print jobs in the Spool folder. To do this:
1. Click on the Windows logo start button.
2. Type Spool in the Search bar.
3. Open Printers folder
4. Delete all the files in the Printers folder. Close the window.
Third, you have to enable the Print Spooler again. To do this:
1. Go back to Services window.
2. Double-click on Print Spooler, and click on the Start button. Click on Ok button. Close the Services window.
Click on the Windows logo start button. Go to Control Panel and open Printers folder. Refresh the page. That should clear the print queue now.

It may be a defective power cord. You could try it with a similar cord from something else if you have one that you know works. If you can determine it is the cord, you can either return it (if it is new) or purchase a new cord. You don't say whether or not the power ever worked or if the printer is new or old. If it is not the cord, check to see if there is a switch to turn on or off. Those are just a couple of basics to check.

Lexmark says to use the Vista driver, available from http://support.lexmark.com/index?productCode=LEXMARK_X3350&page=product&locale=EN&userlocale=EN_US#1

Try another known working power cord. If that doesn't work, it's most likely an internal issue with the printer. There's not much else you can do unless you feel comfortable opening up your printer and testing the power with a voltmeter.

Please follow the steps below to reset the language on your model:

1. Power off the printer.
2. Hold down the power and + buttons simultaneously for five seconds. This will clear the language setting.
3. The first prompt you will see is English.
4. Press the arrow button to select that language. The printer will save the new language setting.

I hope this helps.

The light could indicate either a communication problem between one of your cartridges and the printer, a short in one of the cartridges, paper jam or the cartridge carrier has stalled. Please follow the steps below to fix the problem:

1. Remove the sheets of paper from the feeder. Make sure there are no foreign objects or debris in the feeder.
2. Open the printer cover and remove both the cartridges.
3. While the cover is open, ensure there are no paper jams and the cartridge carrier is free from obstructions.
4. Close the printer cover.
5. Re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds.
6. When the printer turns on, reinsert one cartridge first.
7. Close the printer cover and check the light status.
8. If light on printer is normal, open the printer cover and reinsert the other cartridge. Check the light status.
9. Replace whichever cartridge is causing the light to flash with a new cartridge. You can also try to insert a different known working cartridge to determine if the other is faulty.
10. Load some paper. Try to print a document again to verify that the problem is fixed.

Please go through the following checklist:

• Make sure the power cord is plugged in securely and directly to the power outlet. Power surge protectors can draw power away from the printer.
• Disconnect the power cord from the power outlet and the back of the printer and then reconnect it.
• If there is access to a voltmeter, test the power supply to ensure that it registering the correct amount of voltage (most Lexmark printers have a 30Volt output).
• Make sure the correct power supply is connected to the printer.

Please follow the steps below to identify what is causing the problem and fix the issue:1. Make sure the printer is on.2. Open the printer cover. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.Note: If the carrier does not automatically move to the center, turn off the printer/unplug the printer from the power source and then slide the carrier to the center.3. Remove both cartridges from the carrier.4. Close the printer cover.5. Re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds.6. When the printer turns on, reinsert one cartridge first.7. Close the printer cover and check for any errors.8. If no error appears, reinsert the other cartridge. Close the printer cover.9. Replace whichever cartridge is causing the error to appear with a new cartridge. Then try to print a document again to verify that the problem is fixed.Should you have a defective/faulty genuine Lexmark cartridge, please don't hesitate to contact Lexmark Technical Support Center for additional assistance.

Please follow the steps below to identify what is causing the problem and fix the issue:

1. Make sure the printer is on.

2. Open the printer cover. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.

Note: If the carrier does not automatically move to the center, turn off the printer/unplug the printer from the power source and then slide the carrier to the center.

3. Remove both cartridges from the carrier.

4. Close the printer cover.

5. Re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds.

6. When the printer turns on, reinsert one cartridge first.

7. Close the printer cover and check for any errors.

8. If no error appears, reinsert the other cartridge. Close the printer cover.

9. Replace whichever cartridge is causing the error to appear with a new cartridge. Then try to print a document again to verify that the problem is fixed.

Should you have a defective/faulty genuine Lexmark cartridge, please don't hesitate to contact Lexmark Technical Support Center for additional assistance.

Please follow the steps below to identify and fix the issue:

1. Make sure the printer is on.

2. Open the printer cover. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.

Note: If the carrier does not automatically move to the center, turn off the printer/unplug the printer from the power source and then slide the carrier to the center.

3. Remove both cartridges from the carrier.

4. Close the printer cover.

5. Re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds.

6. When the printer turns on, reinsert one cartridge first.

7. Close the printer cover and check for any errors.

8. If no error appears, reinsert the other cartridge. Close the printer cover.

9. Replace whichever cartridge is causing the error to appear with a new cartridge.

I hope this helps. Thanks.

Leading cause of paper jams is debris/foreign objects that accidentally fell into the paper feed area. Please follow steps below to fix the problem:

1. Remove the sheets of paper from the feeder.

2. Grab a flashlight and look inside the feeder for any debris or foreign objects.

3. If you're willing and physically able, you may also turn the printer over. Any debris should just freely roll out from the feeder.

4. If feeder is clear, place the printer back on the table, open the printer cover and remove the cartridges.

5. Check the cartridge area for any obstructions/debris in the cartridge carrier's path or the paper path.

6. If cartridge area is clear, close the cover.

7. Re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds.

8. When the printer turns on, reinsert the cartridges and load some paper. Try to print a document again to verify that the problem is fixed.

Turn off the Printer and Unplug it from the Power Supply.
Remove the Cartridges from the Printer!!!!!
On the Backside of the Cartridge you would see a Copper Stripe, Wipe the Copper Stripe using a Paper Towel!
Reinsert the Cartridges and Restart the Printer.
Good Luck!!!

Please follow the steps below to reset the Language on your Lexmark X3350 printer:

1. Power off the printer.
2. Hold down the power and + buttons simultaneously for five seconds. This will clear the language setting.
3. The first prompt you will see is English. If this is not the language required, toggle the + and - buttons to navigate to your preferred language.
4. Press the arrow button to select that language. The printer will save the new language setting.

Source: Wrong Language on the LCD Display of the Lexmark X3350

Leading cause of paper jams is debris/foreign objects that accidentally fell into the paper feed area. Please follow steps below to fix the problem:

1. Remove the sheets of paper from the feeder.

2. Grab a flashlight and look inside the feeder for any debris or foreign objects.

3. If you're willing and physically able, you may also turn the printer over. Any debris should just freely roll out from the feeder.

4. If feeder is clear, place the printer back on the table, open the printer cover and remove the cartridges.

5. Check the cartridge area for any obstructions/debris in the cartridge carrier's path or the paper path.

6. If cartridge area is clear, close the cover.

7. Rebrick (pull out power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds).

8. When the printer turns on, reinsert the cartridges and load some paper. Try to print again.

If problem continues, please contact Lexmark Technical Support Center for additional assistance.

There could be something that's blocking the paper path.

1. Remove the sheets of paper from the feeder.

2. Grab a flashlight and look inside for any debris.

3. If you're willing and physically able, you may also turn the printer over. Any debris should just freely roll out from the feeder.

4. If feeder is clear, place the printer back on the table, open the printer cover and remove the cartridges.

5. Check the cartridge area for any obstructions/debris that could cause this error or problem.

6. If cartridge area is clear, close the cover.

7. Unplug and re-plug the printer into the power outlet to reset it.

8. When the printer turns on, reinsert the cartridges and load some paper. Try to print again.

Try to reseat the cartridges into the printer. If problem continues, then maybe the cartridge nozzles need cleaning. Follow the simple steps below on how to clean the cartridge nozzles on the Lexmark X3350:

1. Go to Start, Programs (Windows XP: All Programs) > Lexmark 3300 Series > Lexmark Solution Center.
2. Click the Maintenance tab.
3. Click Clean to fix horizontal streaks.
4. Click Print. A cleaning page prints, forcing ink through the clogged nozzles to clean them.
5. Print the document again to verify that the print quality has improved.

Source: How to Clean the Print Cartridge Nozzles on the Lexmark X3350

Welcome to FixYa.

Can you please tell the original problem of your printer and what did you do to resolve the original problem? Before it got in to this current problem of not printing.

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