20 Most Recent Lexmark X3350 All-In-One InkJet Printer Questions & Answers


Hi,
If the printhead is printing but is not moving across the page then a single block of print will be produced across the whole page. When this happens the problems include the printhead positioning motor, the timing belt, the home position sensor, the control board or the power supply.
With the power off manually move the printhead to the center of the printer. Turn the printer on to see if the printhead seeks the home position at the far end of the printer. If the printhead moves to the end of the printer and doesn't shut off or doesnt return to the center of the printer then the home positioning is malfunctioning and should be replaced. If the printhead moves on startup but doesn't on printing then the control board should be replaced. If the printhead doesnt move any time check to see if the printer is in maintenance mode. In this mode the printer keeps the printhead assembly in the home position. I f no mode problems are present the positioning motor should be replaced.
Goodluck

Lexmark X3350... | Answered on Feb 16, 2018


Try uninstalling all of the software and reinstalling a fresh copy and see if it still does it. If so, I would contact the folks at Lexmark.

Lexmark X3350... | Answered on Jul 26, 2017


Try this. Follow the instructions carefully:
First, you have to stop the Print Spooler. To do this:
1. Click on the Windows logo start button.
2. Go to Control Panel
3. Open Administrative Tools
4. Open Services
5. It will pop-up a Services window. Scroll through the list and look for Print Spooler.
6. Double-click on Print Spooler, and click on the Stop button. Click on Ok button. Set the window aside.
Second, you need to clear the print jobs in the Spool folder. To do this:
1. Click on the Windows logo start button.
2. Type Spool in the Search bar.
3. Open Printers folder
4. Delete all the files in the Printers folder. Close the window.
Third, you have to enable the Print Spooler again. To do this:
1. Go back to Services window.
2. Double-click on Print Spooler, and click on the Start button. Click on Ok button. Close the Services window.
Click on the Windows logo start button. Go to Control Panel and open Printers folder. Refresh the page. That should clear the print queue now.

Lexmark X3350... | Answered on Nov 17, 2014


It may be a defective power cord. You could try it with a similar cord from something else if you have one that you know works. If you can determine it is the cord, you can either return it (if it is new) or purchase a new cord.

You don't say whether or not the power ever worked or if the printer is new or old. If it is not the cord, check to see if there is a switch to turn on or off. Those are just a couple of basics to check.

Lexmark X3350... | Answered on Oct 01, 2014


Try another known working power cord. If that doesn't work, it's most likely an internal issue with the printer. There's not much else you can do unless you feel comfortable opening up your printer and testing the power with a voltmeter.

Lexmark X3350... | Answered on Oct 22, 2012


Please follow the steps below to reset the language on your model:
  1. Power off the printer.
  2. Hold down the power and + buttons simultaneously for five seconds. This will clear the language setting.
  3. The first prompt you will see is English.
  4. Press the arrow button to select that language. The printer will save the new language setting.
I hope this helps.

Lexmark X3350... | Answered on Feb 16, 2012


The light could indicate either a communication problem between one of your cartridges and the printer, a short in one of the cartridges, paper jam or the cartridge carrier has stalled. Please follow the steps below to fix the problem:
  1. Remove the sheets of paper from the feeder. Make sure there are no foreign objects or debris in the feeder.
  2. Open the printer cover and remove both the cartridges.
  3. While the cover is open, ensure there are no paper jams and the cartridge carrier is free from obstructions.
  4. Close the printer cover.
  5. Re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds.
  6. When the printer turns on, reinsert one cartridge first.
  7. Close the printer cover and check the light status.
  8. If light on printer is normal, open the printer cover and reinsert the other cartridge. Check the light status.
  9. Replace whichever cartridge is causing the light to flash with a new cartridge. You can also try to insert a different known working cartridge to determine if the other is faulty.
  10. Load some paper. Try to print a document again to verify that the problem is fixed.

Lexmark X3350... | Answered on Jan 12, 2012


Please go through the following checklist:
  • Make sure the power cord is plugged in securely and directly to the power outlet. Power surge protectors can draw power away from the printer.
  • Disconnect the power cord from the power outlet and the back of the printer and then reconnect it.
  • If there is access to a voltmeter, test the power supply to ensure that it registering the correct amount of voltage (most Lexmark printers have a 30Volt output).
  • Make sure the correct power supply is connected to the printer.

Lexmark X3350... | Answered on Dec 07, 2011


Please follow the steps below to identify what is causing the problem and fix the issue:
1. Make sure the printer is on.
2. Open the printer cover. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.
Note: If the carrier does not automatically move to the center, turn off the printer/unplug the printer from the power source and then slide the carrier to the center.
3. Remove both cartridges from the carrier.
4. Close the printer cover.
5. Re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds.
6. When the printer turns on, reinsert one cartridge first.
7. Close the printer cover and check for any errors.
8. If no error appears, reinsert the other cartridge. Close the printer cover.
9. Replace whichever cartridge is causing the error to appear with a new cartridge. Then try to print a document again to verify that the problem is fixed.
Should you have a defective/faulty genuine Lexmark cartridge, please don't hesitate to contact Lexmark Technical Support Center for additional assistance.

Lexmark X3350... | Answered on Nov 28, 2011


Please follow the steps below to identify what is causing the problem and fix the issue:

1. Make sure the printer is on.

2. Open the printer cover. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.

Note: If the carrier does not automatically move to the center, turn off the printer/unplug the printer from the power source and then slide the carrier to the center.

3. Remove both cartridges from the carrier.

4. Close the printer cover.

5. Re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds.

6. When the printer turns on, reinsert one cartridge first.

7. Close the printer cover and check for any errors.

8. If no error appears, reinsert the other cartridge. Close the printer cover.

9. Replace whichever cartridge is causing the error to appear with a new cartridge. Then try to print a document again to verify that the problem is fixed.

Should you have a defective/faulty genuine Lexmark cartridge, please don't hesitate to contact Lexmark Technical Support Center for additional assistance.

Lexmark X3350... | Answered on Nov 28, 2011


Please follow the steps below to identify and fix the issue:

1. Make sure the printer is on.

2. Open the printer cover. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.

Note: If the carrier does not automatically move to the center, turn off the printer/unplug the printer from the power source and then slide the carrier to the center.

3. Remove both cartridges from the carrier.

4. Close the printer cover.

5. Re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds.

6. When the printer turns on, reinsert one cartridge first.

7. Close the printer cover and check for any errors.

8. If no error appears, reinsert the other cartridge. Close the printer cover.

9. Replace whichever cartridge is causing the error to appear with a new cartridge.


I hope this helps. Thanks.

Lexmark X3350... | Answered on Oct 31, 2011


Leading cause of paper jams is debris/foreign objects that accidentally fell into the paper feed area. Please follow steps below to fix the problem:


1. Remove the sheets of paper from the feeder.

2. Grab a flashlight and look inside the feeder for any debris or foreign objects.

3. If you're willing and physically able, you may also turn the printer over. Any debris should just freely roll out from the feeder.

4. If feeder is clear, place the printer back on the table, open the printer cover and remove the cartridges.

5. Check the cartridge area for any obstructions/debris in the cartridge carrier's path or the paper path.

6. If cartridge area is clear, close the cover.

7. Re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds.

8. When the printer turns on, reinsert the cartridges and load some paper. Try to print a document again to verify that the problem is fixed.

Lexmark X3350... | Answered on Oct 03, 2011

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