Canon PowerShot A75 Digital Camera - Page 6 - Answered Questions & Fixed issues

You can download the manual and more from the manufacturer's web site at
http://www.usa.canon.com/cusa/support/consumer/digital_cameras/powershot_a_series/powershot_a75#BrochuresAndManuals

There are currently no recalls for the A75.

In this case you may try some photo recovery software to recover these pictures, here are some programs you may rely on. Both programs can also recover videos and music.
Photo Recovery Software (for Windows)
Mac Photo Recovery Software (for Mac OS X)

Note: Before your pictures are recovered, do not attempt to save more files to the camera memory card in case the original files(your pictures) are overwritten.

Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance. Also, please be so kind to let me know if you found this helpful.

Regards
Andrea

Consider NOT connecting the camera to the computer.

The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive. Or you can use any photo cataloging program.

If it has low Mega Pixels it's worth binning if it has high take it to a camera shop to get it looked at. Good Mega Pixels 8 - 14 rubbish mega pixels 2 - 6. hope this helps!

Press the FUNC/SET button. Use up/down to select Drive Mode (the rectangle, third item from the top). Use left/right to select the desired delay and press FUNC/SET. Press the shutter release button to start the timer.

Press the FUNC/SET button. Use up/down to select Drive Mode (the rectangle, third item from the top). Use left/right to select the desired delay and press FUNC/SET. Start the timer by pressing the shutter release button.

Press the FUNC/SET button. Use up/down to select Drive Mode (the rectangle, third item from the top). Use left/right to select the desired delay and press FUNC/SET. To start the self-timer, press the shutter release button.

Press the FUNC/SET button. Use up/down to select Drive Mode (the rectangle, third item from the top). Use left/right to select the desired delay and press FUNC/SET. Start the self-timer by pressing the shutter release button.

Go to canon.com and near the bottom of the screen, find "contact us".

Press the FUNC/SET button. Use up/down to select Drive Mode (the rectangle symbol, third item from the top). Use left/right to select the desired delay and press FUNC/SET.

Press the FUNC/SET button. Use up/down to select Drive Mode (the rectangle, third item from the top). Use left/right to select the desired delay and press FUNC/SET.

Press the FUNC/SET button. Use up/down to select Drive Mode (the rectangle, third item from the top). Use left/right to select the desired delay and press FUNC/SET.

The full instructions are in the "Self-timer" section in the manual (page 45 in my copy).

Consider NOT connecting your camera to your computer.

The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive. Or you can use any photo cataloging program.

From the menu, select Drive Mode (third item from the top) then one of the self-timer options.

Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair centre for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance. Also, please be so kind to let me know if you found this helpful.

Regards
Andrea

You can download the manual for free from
http://www.usa.canon.com/cusa/support/consumer/digital_cameras/powershot_a_series/powershot_a75#BrochuresAndManuals

1. Most likely is discharged or improperly inserted batteries. Make sure to use freshly charged AA batteries that are inserted with the correct polarity. The Inner 2 have the minus side up and the outer 2 batteries have the + side facing up.

2. Close the battery door fully because the battery cover pushes on a small sensor that has to be closed before the camera will turn on. The battery cover slides and clicks into place. If the battery cover sensor is bent or damaged then the camera would not turn on. The battery cover sensor is tiny, and out of the way and probably not obvious that is has one.

3. Insert the proper memory card and close the memory card cover securely. If it's left open or not seated fully the camera may not turn on. I

4. Also remove the memory card and re-seat it, then close the cover again in case it was not fully closed.

5. Remove the batteries and check that the battery terminals are clean and they appear to be intact. For example, corrosion from leaking batteries could cause a poor connection.

6. Was the camera dropped? If it was dropped that can bend the metal battery contacts, then when you put the batteries in it doesn't really contact the battery properly.

7. If it still won't turn on have an electronics guy check it over, or at the local college electronics teacher. I've fixed these before and the main DC circuits are not too complicated. These camera's can even be powered up using a regulated 6V DC power supply connected properly to the battery terminals, (just for testing) and in that case you don't need batteries to tell that the camera works or not. These draw about 300mA of current when ran from 5V to 6V DC.

I attached a JPG photo showing a similar Canon A60 running via a DC power supply and no batteries. This one was apart at the time to fix a stuck zoom lens, and when it's apart there is no where to put the batteries so I have to power it this way.

You do not have to take it apart or use this method. I just mentioned this so it's clear that all it needs to run is 5 -6V DC from properly charged and inserted batteries (or an external source). Don't try connecting anything if you are not familiar with electronics because connecting it up wrong can damage the camera. Try the suggestions mentioned early and it will probably work since these are pretty reliable cameras.

Fixing a Lens Error on a Digital Camera

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.

The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many cameras, and NEVER use a case for this very reason.

A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.

Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.

The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:

Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.

Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.

Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.

Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.

Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).

Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.

Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.

Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Have you considered NOT connecting the camera to the computer?

The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive. Or you can use any photo cataloging program.