20 Most Recent Canon PowerShot A85 Digital Camera - Page 8 Questions & Answers

If your Canon A85 shows distorted image in live view (camera mode) then its known problem of ccd imager chip failure. Check below image.
canon offers free of cost ccd imager chip replacement in A85 model.
Please confirm if its canon A85 camera or any other model to provide you more info.

respective drivers may be needed to install

Click on the link below, select your product, select OS, and follow instructions to download software tor Canon Powershot A85:

Official Canon Drivers and Software

Hi DavRos,

Even without a software, you can still download your pictures. If you have the usb cable for your camera, connect it to your computer's usb and turn on the camera. The computer will then recognize the new usb device. Go to My computer and look for the drive letter associated with your camera. Click or double click to open that drive and look for the folders that contain your pictures. You just have to select the pictures and copy or drag them to your local computer.

If you need further assistance, let me know. Good luck!

A stuck shutter is another common failure mode for digital cameras. The symptoms of a stuck or "sticky" shutter (a.k.a. "faulty optical assembly") are very similar to CCD image sensor failure. The camera may take black pictures (for shutter stuck closed), or the pictures may be very bright and overexposed, especially when taken outdoors (for shutter stuck open).

To confirm a stuck shutter, put the camera in any mode other than "Auto", and turn the flash OFF (you don't want to blind yourself for the next step). Next look down the lens and take a picture. You should see a tiny flicker in the center of the lens as the shutter opens and closes. If no movement is seen, then you likely have a stuck shutter. If so, please see this link for further info and a simple fix that may help:

But if you notice shutter movement when you take a picture, then it's likely a failure of the CCD image sensor. If so, Canon WILL FIX THIS FOR FREE. This is a worldwide advisory for this issue. Go to www.Canon.com, select "support" in the left column, then your region on the map. Continue on to select your country. Search your countries website for support of the A85, and any "important information regarding your camera". Included there should be the info regarding the free repair. It's important to ONLY CONTACT OFFICIAL CANON SERVICE CENTERS listed on this webiste. Non-official repair centers may charge you for the repair, and merely ship the camera to the official Canon center for the free repair.

Here's a sample of the advisory notice for the US.

Hi,
If your Canon A85 shows similar/ like to below image then its ccd imager chip failure problem and ccd imager will be replaced.
Canon offers free of cost ccd imager replacement for A85 camera.
Click Canon CCD Imager Advisory for details.
Thanks.

that problem comes from ccd assamply.that must be chaing ...

Please see the following comment:

When downloaded to your computer, are the photos also distorted? If so, this sounds like it might be a defective CCD imager. Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check this link for more info.
Applicable cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110, IXUS V2/300/400/430/500, IXY Digital 30/30a/200a/300a/D320/400/ 450/500

This sounds like it might be a defective CCD imager. If so, Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check this link for more info.

Applicable cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110, IXUS V2/300/400/430/500, IXY Digital 30/30a/200a/300a/D320/400/ 450/500

Does your camera have a button or switch on it that says something like this: "LCD Backlight" and "On/Off" for the toggle switch that goes with that LCD Backlight?
If I turn off the LCD Backlight on my digital camera, I cannot see anything, but I can take pictures anyway. When I turn that Backlight back on, I see everything I point the camera at, and can take pictures without problems.
The Backlight helps you to see what it is at which your are pointing your camera.
Makes a big difference. And you can accidentally hit that switch and turn it off without being aware you have done so.
-a.

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This sounds like it might be a defective CCD imager. If so, Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check this link for more info.

Applicable cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110, IXUS V2/300/400/430/500, IXY Digital 30/30a/200a/300a/D320/400/ 450/500

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I hope you didn't chuck your camera, because this sounds like a problem with the CCD image sensor. I had the same problem with my Canon A85 and found out that Canon would cover the shipping and repair of the image sensor for FREE.

Please refer to this page, and then contact Canon (I reccomend calling; they're friendly, and the wait is not too incredibly long) to describe your problem. Make sure to mention that you believe the CCD image sensor is faulty, and you found the service notice they issued about the problem:

http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=221&modelid=10462&keycode=2112&id=48264

This sounds like it might be a defective CCD imager. If so, Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check this link for more info.

Applicable cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110, IXUS V2/300/400/430/500, IXY Digital 30/30a/200a/300a/D320/400/ 450/500

Make sure you dont have macro settings on, just a rough guess

Ich bitte um Entschuldigung, aber ich bin mit Google übersetzer. Bitte schauen Sie in Ihrer Kamera CF-Karten-Slot. Ich vermute, dass Sie eine gebogene Nadel in es haben kann. Wenn ja, entfernen Sie die Batterien und Karte. Verwenden Sie einen kleinen / dünnen Juwelier flachen Schraubenzieher, bis die Nadel verbiegen wieder so nah wie möglich. Eine preiswerte Juwelier Schraubenzieher funktioniert problemlos. Ein weiteres Tool, benutze ich manchmal ist ein steifer Draht mit einem gebogenen Haken am Ende. Dies trägt dazu bei sehr flachen Pins erhalten begonnen. Nehmen Sie sich Zeit und verbrauchen viel Geduld (machen Sie eine Pause dazwischen, wenn nötig). Macht einfach weiter es nach oben und gerader einer "kleinen Menge zu einer Zeit". Was immer Sie tun, versuchen Sie nicht, um es mit einem Tastendruck entspannen, werden Sie nicht in der Lage, es zu tun.
Es muss nicht perfekt sein, nur so nah wie man es bekommen kann. Wenn es das Beste, was Sie es bekommen können, nehmen Sie Ihre Flash-Karte und "langsam" einfügen. Die Karte selbst ist fein-align des Stiftes. Entfernen Sie die Karte, und stellen Sie sicher, dass die PIN noch gerade ist. Wenn ja, setzen Sie die Karte und versuchen, die Kamera.

Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

Don't want to get your hopes up too high, but here are some things that you can do to try to correct it. They only seem to work for about 40% of the lens errors, but if the camera is out of warranty, they're worth a try.

But when you take a picture, is the image also black? If so, this sounds like it might be a defective CCD imager. Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check this link for more info.

Applicable cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110, IXUS V2/300/400/430/500, IXY Digital 30/30a/200a/300a/D320/400/ 450/500