20 Most Recent Canon EOS-1D Mark II Digital Camera Questions & Answers

You will need to send the camera in for repair.

Do you have custom settings enabled? If so, disable them. Your ISO could be automatically adjusting to meet available light levels. Press the ISO button and the current ISO should be displayed in the top LCD window. Use the wheel right next to the ISO button to change the ISO.

Try a factory reset through your menu settings (if you can get to it) or remove the batteries and any date/time battery for a day or so and see if it resets. If not and you can access the menu, get the latest firmware from Canon's website and do an upgrade or reinstall.

With the camera in the M- Manual mode, pressing the ISO button on top and rotating the selection dial in front of the shutter release button should allow you to change. If this doesn't work you may have a circuit board that needs repair. Royal camera service is Hanover Park IL is a good choice. They fix my pro cameras including my 1Ds II when I had it.

With black images and you cannot see shutter action, it sounds as though you have a shutter failure. There should be a "clean sensor" setting in the menu that will hold the shutter open until you power off the camera. If the shutter still doesn't open with this feature then the shutter has failed and will need to go in for repair.

Try NOT connecting your camera to your computer.

The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program.

The first thought I had come to mind was the shutter has failed but, the Canon 1D MK II shutter is capable of 150,000 actuation. If you feel this is not possible then another thing you may want to look into is the memory card needing to be cleared of pictures and formatted in the camera, always format your memory cards in the camera. The Canon 1D MK II has two memory card slots it is possible to have one card undersized and it's run out of space, the camera will not automatically shift to the unused card it needs to be done manually through the small screen on the back.
This just happened to me while in a portrait shoot the battery died to the point it wouldn't even show the setting on the top LCD screen or the viewfinder. I replaced the battery and continued to shooting. The camera had been set on RAW but after the battery failure it began shooting RAW+ s jpg. If you had the camera set for jpg images and the battery failed as it did mine then it's entirely possible that the camera defaulted to small jpg files. Okay last suggestion and possible the most important. The Canon 1D MK II with original firmware installed is capable of working with a 4gig memory card Compact Flash or SD, if you have installed a larger card and just attempted to shoot with it without formatting, the camera will refuse to cooperate. If this is the case and you have installed a 8gig memory card(s) for example first try to format the card and if this failes then you need to go to the Canon site download the updated firmware for that camera and do an update. Everything will be good after you do this, when I did the update for mine there were seven updates one of which corrected the limitations on the memory card size. If the lens contacts are dirty and the camera is getting poor information from the lens you would I think receive a code 99 so not receiving any code of fault I'd say it's the card.

Cheers

I assume you tried in all modes? All I can think of is P.Fn 5 which allows you to limit the range of available apertures for all exposure modes..Check That program function. Probably not noticed before as you haven't has such a bright lens on before (I assume!)
regards

I don't see the problem with finding a Firewire cable as they are pretty standard, though I am having trouble finding references to a Canon model EOS 2D. Canon don't seem to have heard of it.

Firewire is usually a feature of digital video cameras, but the first EOS 1D had Firewire instead of USB as the early USB spec was too slow for the large image files. USB was added to later marks.

Anyway, there is a Firewire cable made by Canon on Amazon at THIS LINK This is just one of many similar cables available. They all have a small connector at the camera end but may have a small or large connector at the computer end. Usually you want the large connector at the computer.

I believe these connectors are part of the IEEE 1394 cable spec, which varies much less than USB in sizes of connector. The picture at the site above is very good and you should be able to tell if the connector looks right for the socket on your camera. I doubt that Canon would have used some kind of proprietary connection there, but don't know for sure. When you say you are having trouble finding one, have you actually obtained one and found it didn't fit? They don't cost so much that the experiment would be expensive.

Your other problem is likely to be that most Windows PCs have a USB port, but no Firewire port. Macs often have a Firewire port but may not have USB. If your Windows PC does not have this interface, you might need to fit an add-on Firewire interface card to the computer's internal PCI bus. This will come with a driver for the card.

Your camera almost certainly has a shutter fault and must be professionally repaired.

Replacement and recalibration is a not a DIY job. Expect to need a new shutter assembly; it's not cheap but is still cheaper than another SLR.

If you're very lucky, the repairer may find a simple fault with the existing mechanism and offer to fix it but if you depend upon your camera for a living then be absolutely sure that it's as reliable a repair as replacing the shutter assembly. If the fault has existed for more than a couple of dozen of shots then there will already be adverse wear to other elements of the shutter assembly which may either cause it to fail again soon or will require it to be recalibrated.

I hope that my answer has been of assistance, please take a moment to rate my free answer.

Are you buying it brand new? If so, if you are not buying it from an authorized Canon dealer,then it is probably gray market. If you are buying it on Ebay and it is cheaper than everybody else in the world, then it is probably gray market.

Hi Maria,

start here:
http://software.canon-europe.com/
Select Cameras --> EOS-1D Mark II
On the next page select: Language --> Spanish
Click "Submit"
The Spanish manual will be the first download in the list.

Best regards,
Peter

Hi!

The serial number is the number above!
the DS number (DS126141) is the specific Canon model number
Take a look here:

In this example the serial number is on top (marked with red rectangle).

Regards,
Pelu.

Maybe that's why it was for sale on Ebay.

Is the slide switch on the side of the card in the unlocked position?

Hello

Thank you for using FixYa for your problem


Your camera is faulty. It should be taken to an authorized repair centre for a repair estimate. Very few digital cameras have any user-serviceable parts.

Please rate our solutions and if you still have problems please call back for more ideas to help you

Thanks
Richard Scott
Technical Support
New Zealand

Have you read the download and installation directions very carefully?