Top 10 Canon PowerShot SD500 / IXUS 700 Digital Camera Questions & Answers

Canon PowerShot SD500 / IXUS 700 Digital Camera Logo

Question

  • 6,002 People Helped

Memory card locked

my camera says the my memory card is locked.?? i dont no how to unlock it My Ixus 70 says my card is locked, but the card is NOT locked (button on the side of the card is in unlock position). The camera still indicates card locked with a new card inserted.

Posted by on

Answer

  • Most Helpful of 6 Answers

Hi everyone,

Here's the solution, I just had the same problem LOL!
1. take the memory card out
2.On the memory card there is a little switch (it will be the little tiny piece on the side of the card thats a different color) slide it up.

That's it!

Bye

Posted on Jan 26, 2008

Question

  • 4,605 People Helped

unidentified images

When I view images after taking photos, a large number appear as unidentified images or thumbnails and when downloaded appear as ?s and fail to load. Help!!!

Posted by on

Answer

  • Most Helpful of 4 Answers

I have the same problem with my Canon Powershot SX110IS. images dissapear with the notation "unidentified image". I brought my camera in to a local camera shop, and they were able to save the lost images. They told me I had an inexpensive, low quality memory card that is causing this problem. I upgraded to a high quality one and haven't had the problem since.

Posted on Feb 13, 2009

Question

  • 1,783 People Helped

ixus 70 lens jammed open says lens error restart

ixus 70 lens jammed open says lens error restart camara
have tried but nothing happens

Posted by on

Answer

  • Most Helpful of 1 Answers

Fixing a Lens Error on a Digital Camera

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Posted on Dec 20, 2009

Question

  • 1,352 People Helped

CARD LOCKED

my camera says the my memory card is locked.?? i dont no how to unlock it
My A 450 says my card is locked, but the card is NOT locked (button on the side of the card is in unlock position). The camera still indicates card locked with a new card inserted.

Posted by on

Answer

  • Most Helpful of 1 Answers

try puting the lock thing onto Lock. it worked for me

Posted on Jul 19, 2008

Question

  • 1,347 People Helped

Lens error, restart camera

I turn on my camera, and I get an error message stating Lens error, restart camera, the lens is open and will not retract, I have removed the battery and tried to restart. It will not go beyond the lens error message. Me too - exactly as you describe - is it a fault with the camera? Is it worth fixing? - only had the camera 1 yr.

Posted by on

Answer

  • Most Helpful of 1 Answers

This is probably THE most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Posted on Feb 23, 2010

Question

  • 1,280 People Helped

Memory card locked

my camera says the my memory card is locked.?? i dont no how to unlock it My Ixus 70 says my card is locked, but the card is NOT locked (button on the side of the card is in unlock position). The camera still indicates card locked with a new card inserted. same thing, sd500 ,error says memory card locked and it is not ! how do we correct

Posted by on

Answer

  • Most Helpful of 2 Answers

Take the card out. On the left side of the card is a tiny white switch. Reverse the position.

Posted on Jul 04, 2008

Question

  • 1,275 People Helped

Uploading pictures form canon powershot sd500

I hooked up my camera to the computer and i dont know how to locate the software and upload the pictures i have a canon sd500 please help.....

Posted by on

Answer

  • Most Helpful of 2 Answers

if you are using a cpmputer that has photo imaging software installed then you should be getting a prompt to choose what software you need to view photos with, or you should have received a cd rom from the manfacture to upload them to your computer afterwards you can use picassa from google to set them in photos ablums ect good luck

Posted on Jan 26, 2008

Question

  • 1,271 People Helped

e24 code

Hi all,

when i turn my Canon Ixus 70 Digital Camera on i cannot take a picture as as an error message appears E24.

I can look at photo's but not take them .

Please help me !!! =)

Posted by on

Answer

  • Most Helpful of 3 Answers

Canon is replacing camera with a
CCD senor problem.......just got a new camera
go on their website and they will tell how to get it fixed

Posted on Nov 19, 2007

Question

  • 1,269 People Helped

Canon ixus 70 - "unidentified image"

When I changed the memory card, and i take pictures, and go into playback mode, its really slow and only displays the picture tiny with the words "unidentified image" how can i get it back to normal?

and yes it is an SD memory card...and im pretty sure i formatted it right in the camera...you just have to tick the box right?

Posted by on

Answer

  • Most Helpful of 1 Answers

Occasionally the SD card will fail. To check this try a different card and see if you get the same result.

Posted on Dec 03, 2017

Question

  • 1,262 People Helped

Lense will not retract.

Lense will not retract. I get an E18 error message. I can turn camera on and off, delete pictures but cannot take pictures. I opened the compartment with the battery, removed it and reinserted it. I also wiped the contact with a clean cloth as advised in the manual.

Posted by on

Answer

  • Most Helpful of 1 Answers

Hi,

Here is a tip that I wrote about How to get a Digital Camera Lens to work again

Steps to Repair a Digital Camera Lens


heatman101

Posted on May 14, 2011

326 questions posted

Ask a Question

Usually answered in minutes!

Top Canon Cameras Experts

old marine
old marine

Level 3 Expert

2261 Answers

Ekse

Level 3 Expert

13434 Answers

Poul Brinchs Larsen

Level 2 Expert

159 Answers

Are you a Canon Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

View Most Popular

PowerShot SD500 / IXUS 700 Digital Camera PowerShot

  • PowerShot SD500 / IXUS 700 Digital Camera PowerShot

Most Popular Question

recover deleted photos from canon power

  • Cameras
Loading...