"Unable to Print 49" occurs when:
- there is a mechanical malfunction
1. Confirm the error message appearing on the display.
- If "Unable to Print 49," continue to
step 2.
- If a different error message, click
here to search for that error message to locate the appropriate troubleshooting steps.
step 4.
- If "Unable to Print 49" returns, skip to
step 5.
step 5.
Warranty and Service Options.
- If you want to confirm and transfer faxes, continue to
step 6.
- If you only want to transfer the Fax Journal Report, skip to
step 7.
Warranty and Service Options.
a. Press Stop/Exit to temporarily clear the error message.
b. Press Settings.
c. Press ? or ? to select Service. Press OK.
d. Press ? or ? to select Data Transfer. Press OK.
e. Press ? or ? to select Fax Transfer. Press OK.
- If "No Data" appears, there are no faxes to transfer. Press Stop/Exit. Continue to
step 7 to transfer the Fax Journal or if done transferring skip to
Warranty and Service Options.
- If there are faxes in memory, you'll be prompted to enter a fax number. Enter the fax number, including the 1 plus the area code. Continue to
step f.
step 7 to transfer the Fax Journal or if done transferring skip to
Warranty and Service Options.
Warranty and Service Options.
a. Press Stop/Exit to temporarily clear the error message.
b. Press Settings.
c. Press ? or ? to select Service. Press OK.
d. Press ? or ? to select Data Transfer. Press OK.
e. Press ? or ? to select Report Trans. Press OK.
f. Enter the fax number, including the 1 plus the area code.
g. Press Black Start. The Fax Journal Report will transfer to that number.
