20 Most Recent HEWLETT-PACKARD CP1025nw Laser Printer Questions & Answers


Hello,

Please start to remove all the other cartridges and check for the paper pieces in the cartridge slots. And then retry remove the cartridge that was not pulling out.

If issue persists, please call HP Tech Support for further assistance.

HEWLETT-PACKARD... | Answered on Oct 26, 2017


This printer has no carousel alignment. The toners do not fit into a carousel. This printer has an imaging drum and print cartridges black, cyan. yellow and magenta. Please be more specific about what you are trying to do or what the printer is doing or not doing.

HEWLETT-PACKARD... | Answered on Oct 26, 2017


I just cleaned the mirror inside the laser case after error 55.0000 which was having high speed rotation mirror .
Works fine now!!!

Used q-tip, was just a little "foggy".

HEWLETT-PACKARD... | Answered on Oct 26, 2017


Usually caused when the pickup roller pulls more then 1 sheet of paper thru or you simple dont have the backstop or side guides in the tray set for the paper size your putting in. I all these fail, could have the tray set to any size but the driver is wanting to print on say legal size but you put letter size in the tray instead triggering the sensor error... hope this helps...

HEWLETT-PACKARD... | Answered on Jul 09, 2016


Print a menu map from the control panel

HEWLETT-PACKARD... | Answered on May 22, 2016


Procedure how to replace the cartridge:

HEWLETT-PACKARD... | Answered on Nov 27, 2014


This page provides solutions for this printer if it's going offline.

Printer is offline Message Displays on the Computer and the HP Printer...

I am an HP employee.

HEWLETT-PACKARD... | Answered on Jun 26, 2014


Question is not clear., which red light flashing?...
Here is the link for the error light pattern, check.. its will tell you where is the problem..
http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/troubleshootDisplay/?sp4ts.oid=4052955&spf_p.tpst=psiContentDisplay&spf_p.prp_psiContentDisplay=wsrp-navigationalState%3DdocId%253Demr_na-c02508605-12%257CdocLocale%253Den_US&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken

HEWLETT-PACKARD... | Answered on May 04, 2014


if you tell me what is lights do ???

HEWLETT-PACKARD... | Answered on Apr 20, 2014


If this printer is more than one year old, it may be less expensive to replace it. Sound like one of the drive gears or a motor has failed. Error lights/codes may indicate where the problem lies. These printers are notorious for stripping gears, especially if you are using non-HP branded toner cartridges.

HEWLETT-PACKARD... | Answered on Apr 09, 2014


Check colour cartridge, replace if necessary

HEWLETT-PACKARD... | Answered on Oct 22, 2013


Simple answer is that the Laser Assy (ie. Scanner) has gone bad. It is a sealed pack inside the printer that housed the laser and octagonal scan mirror (it spins at very high speed) and if there is any issue with the motor or the laser sensing device it will throw that code. Depending on your cost/value proposition of the printer will determine wether or not you want to spring for the replacement of a new scanner. Labor and Scanner cost will probably run $300-400 would be my guess. If you find a repair facility that will replace the scanner with a refurbished scanner you can shave about 40% off the price of that. Your labor cost should be 75-100 per hour and is about an 1.5 hours to do the work. Good Luck

HEWLETT-PACKARD... | Answered on Dec 17, 2012

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