20 Most Recent Xerox WorkCentre Pro 123/128 Printer Questions & Answers

Is it jamming at the fuser? the most common problem is the fuser exit sensor that is located behind the fuser on the frame of the machine. Can you provide more details or an error code?

Try this link: https://printcopy.info/?mod=srch&inmod=srch&strSearch=work+centre+pro+123

if you open your web browser, put in www.xerox.co.uk, go to cusomer support then to suport and driver, there put

• WorkCentre M123/M128 and then your operating system. From there you should find the driver package for the linux system

Try this link: http://www.support.xerox.com/SRVS/CGI-BIN/WEBCGI.EXE?St=357,E=0000000005968704059,K=5625,Sxi=1,Case=obj(6597)

116-365 Spool Fatal Error RAP
Due to a fatal error that occurred in general SPL processing, subsequent processes cannot be
performed.

• Power OFF/ON

Procedure
If the problem was not resolved by turning the power Off/On and the same error continuously
reoccurs using CE Log, carry out the following procedure:

• Reload Firmware.

• Pull out and insert or replace the DIMM.

• Replace the ESS PWB.

• Retrieve the Troubleshooting Log (apply the specified method).

Unfortunately Xerox doesn't have a Yosemite driver for the WC Pro 123. Here is the driver compatibility chart. http://www.office.xerox.com/latest/SFTDS-01U.pdf You may want to try the 10.5 driver http://www.support.xerox.com/support/workcentre-pro-123-128/downloads/enus.html?operatingSystem=macosx&fileLanguage=en

The Exit 2 interlock switch is either broken or off it's base or defective. If you open up the top door on left side of print, there is a push button switch that mounts on the back side. If you're standing on the left side of printer it's located on the top left. Make sure it's mounted properly and try to push the button with your finger and see if error goes away, if not replace switch, part number 110E11580. http://www.iteminconline.com/110e11580_xerox-5500-door-b-interlock-switch.htm

The only suggestion I have would be to reboot the machine and try again. In a lot of cases any error codes AKA Fault Codes begining with 010- point to a major mechanical error. - Nothing specific sayiing so in my research, if a reboot doesn't bring the machine back up your next step would be to contact your Xerox service technician to go onsite to resolve. - If you're not holding a maintenance agreement on the WCP device Check with the person you bought the device from to see if there is anything they can do to assist. - The WCP device you have is an older model and if you are experiencing problems with it on a regular bases you may want to contact Xerox and see if there is a possible upgrade strategy they can assist with and get you into a newer model with out breaking the bank so to speak. ???? I hope this helps.

i feel heater finger problem or sensor clean first you chek heater gear

What driver did you download? The PS driver is much less capable and I am wondering if thats what you downloaded.
I am using the PCL driver and the selections are 1 sided, 2 sided long edge , 2 sided short edge.
Unless you are runnung CAD, you really should be running a PCL driver.
Maybe I am misunderstand what you are telling me also.
If you have the PCL driver and thats still a problem let me know and I will forward all I can find.

Try Global drivers, maybe work in yoe case. In search put Global Print Driver, then Drivers & Downloads.

GL
Jefferson, Fortaleza-Ce-Brasil