20 Most Recent Quantum ValueLoader SDLT 320 Super DLT Tape Drive Questions & Answers

If the mechanism is physically damage, then I think disassemble the drive unit is so make sense.

The library picker arm cannot move to the home position. There could be something blocking it. Try the Reset option from the Configuration menu. This is detailed in the library user guide.

1. Valueloader should have "SEQ" on front screen.
2. Insert media into Valueloader

NTBackup will NOT see individual tapes, but treat the SDLT320 drive as a stand alone with one big tape, and the Valueloader will automatically change tape, in sequence, until the backup is done.

This is the major difference between a "Autoloader" (Sequential Mode) and a "Library" (Random Mode).

In Sequential Mode the robot (or Medium Changer) is hidden from the OS, thus only providing a tape drive. The autoloader is smart enough to see incoming data and will move Tape1 into the drive. As the media fills, the autoloader will swap media on it's own. By the time the backup is complete, whether it be one or all 8 pieces of media, Windows has no clue that it's data crossed multiple pieces of media.

In Random mode, the library is dumb and will do nothing on its own. It's told by software (i.e. Backup Exec, CommVault, etc.) when to move a tape into the drive and which tape to move!

The advantage of using Random Mode is that software runs the show and media is effeciently managed. Restores are much quicker as the exact tape a file is recorded on can be directly loaded and extracted, vs. (worst case in Seq. mode) having to go through each tape, in sequence, before getting to the file that could be on that last tape (think hours!).

Sounds like it may be the cleaning light (far right)

You need to use a cleaning tape in the drive (they do expire after either 20 or 40 uses so use a brand new one to be sure)

That should clear the light. If it comes back on after another backup then try using the cleaning tape again and then a brand new tape for the backup.
If the light comes on again then the drive will need to go for repair as the head is knackered.

Try www.tape-drive-repair.com for this as they are pretty good price wise and also offer a 1 years warranty on their drives and repairs

If you cannot physically load a tape into the drive it is a hardware problem and the drive requires service. It is not a software problem.

Of course, the library could already have the maximum tapes it can hold. If this is the case then eject a tape from the library to make room for the tape you want to add.

I hope this helps.

I opened the library, removed all slots and put them back in with proper alignment. It's working now..

Check that the unit is set to random mode instead of sequential mode

(FYI Sequential mode treats the whole machine as a single big tape, while random lets the software say what tape is going to be used.)

usually a reboot gets it out...hit eject button BEFORE windows starts up...I've seen some get stuck forever... Good luck.

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See this manual for help. All codes and procedures are given in it. QUANTUM FX INSTRUCTION BOOKLET Pdf Download ' ManualsLib

Following is the list of software for your machine. Operating system support for each software is given there. CE-200 : Software ' SINGER Futura Support (futura-support.com)

If the Medium Changer is missing from Device Manager on your Windows Server 2016 system, it is possible that the driver for your Quantum Superloader 3 is not installed or not functioning properly. Here are some steps you can try to fix this problem:

1. Check the driver installation: Make sure that the driver for your Quantum Superloader 3 is properly installed on your system. You can check this by going to Device Manager and looking for the "Tape Drives" or "Medium Changers" section. If the driver is not installed, you can try downloading and installing it from the Quantum website or from the manufacturer's CD that came with your tape library.
2. Update the driver: If the driver is already installed on your system, you may need to update it to the latest version. Outdated or incorrect drivers can cause problems with device recognition and functionality. You can check for updates to the driver by going to Device Manager, right-clicking on the Quantum Superloader 3, and selecting "Update Driver" from the context menu.
3. Reinstall the driver: If updating the driver does not fix the problem, you may need to uninstall the current driver and then reinstall it. To do this, go to Device Manager, right-click on the Quantum Superloader 3, and select "Uninstall Device" from the context menu. Then restart your system and install the driver again.

If these steps do not fix the problem, you may need to contact Quantum customer support for further assistance. They will be able to provide more specific troubleshooting steps based on your particular tape library model and setup.

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