Not recieving connection on Dell laptop
Hi Billy 3958,
First off you need to go to your network connections, and right click on the wireless connection and view status. Then click on the support tab, and then the details tab. This will show you what the IP configuration is. You need to have a gateway (which is your wireless router IP) and a assigned IP address for the laptop, and also a dns IP to resolve who you are. I'm going to guess that one of them are missing, perhaps the DNS? If there is any missing click on the repair button, and see if it corrects the problem. If not, then you have a bigger problem then you bargined for. You didn't mention the name or model of the router, but if the repair button doesn't do the trick, then you will need to post information on the router, so I can help you get into that to get you connected. Also, post if this router is connecting any one else to the internet, if so, then you can look at their setup and copy that manually into your laptop. If your running XP or Vista, you can click on add a new wireless connection and it will walk you through connecting you to the router.
Good Luck,
And don't forget to post the information if repair doesn't work, and don't forget to leave a rating, based on your experience with my support.
Thanks
Mark
9/15/2009 6:17:55 AM •
Actiontec...
•
Answered
on Sep 15, 2009