20 Most Recent Plantronics Blackwire C420-M Headset Questions & Answers

How To Fix Error Code 43 Windows has stopped this device because it has... If Windows Device Manager is giving a code 43, this means the hardware is reporting something wrong when trying to connect. I'd do the following (and also check the attatched link for reference ;-) )

• Unplugging the headset, restarting the computer, then plugging the headset back in.
• Make sure the USB connector on your headset (and the USB port you're putting it in) is undamaged, and not dirty.
• Try connecting the headset to another USB port, and another computer to see if you're able to reproduce the issue there (if not- it may just be the USB port(s) on your computer that you're plugging the headset into that's failing.

If all else fails, it may be time to purchase a new headset ;-)

Make sure the Blackwire C420-M is the default device selected in your Sounds and Audio Device Properties under Sound recording.Good luck from Headsets Direct!

Kim, sorry to hear about your dilemma. The cords cannot be removed. If they're twisted, you're only choice is to try and weave them back and forth around the headsets to see if they'll untangle a bit. It has been done with some success on other models. It'll take some patience but like an old sea captain once said: "Patience is a virtue, possess it if you can? Seldom found in woman but never found in man." So you have a better chance than I would :o).Good luck from Headsets Direct!

Question edited for a lot more clarity. Test and Reset https://www.poly.com/za/en/support/knowledge-base/kb-article-page?lang=en_US&urlName=How-to-Test-and-Reset-the-Smart-Sensors-on-Your-Voyager-5200 more here https://www.google.com/search?q=Plantronics+5200+reset ..

If your Plantronics CS540A is not providing a beep to let you know there is an incoming call, there are a few things you can try to troubleshoot the issue:

1. Check the settings: Make sure that the ringer volume is turned on and set to an appropriate level. You can adjust the ringer volume using the button on the base of the Plantronics CS540A or through the settings on your phone or computer.
2. Check the mute button: Make sure that the mute button on the Plantronics CS540A or on your phone or computer is not engaged.
3. Check the connection: Make sure that the Plantronics CS540A is properly connected to the phone or computer.
4. Check the battery level: Make sure that the battery on the Plantronics CS540A is charged and that there is enough battery power to provide a beep.
5. Check the software updates: Make sure that the Plantronics CS540A has the latest software updates installed.
6. Check the settings of your phone or computer, there could be an option to turn off the ringtones of the headset.
7. Check the volume of the ringer, it should be set to an appropriate level.

If none of the above steps resolve the issue, you may need to contact the manufacturer or a professional technician for further assistance. It's recommended to check the user manual of your device before trying any of the above steps, as the process of troubleshooting the ringer can vary depending on the model and manufacturer.

1. Make sure the volume on the headset is turned up.
2. Check the settings on your phone to ensure that the ringtone volume is turned up and that the ringtone is not set to vibrate only.
3. Make sure the headset is properly paired and connected to your phone.
4. Check the battery level on the headset. If the battery is low, charge the headset.
5. If none of the above steps resolve the issue, you can try resetting the headset to its factory settings.

If none of these steps resolve the issue, you should contact Plantronics customer support for further assistance.

Hi, since re-pairing caused this, please perform another re-pair and check for the pre-sounds beeps again. I'm guessing that you might have accidentally skipped a step in your first attempt and it led to this sound occurring. Thank you.

https://www.plantronics.com/hk/en/support/knowledge-base/kb-article-page?type=How_To__kav&lang=en_US&urlName=Voyager-Legend-How-to-Pair&t=All&k= See above link for pairing instructions.

Click to download manual: https://www2.plantronics.com/media/media-resources/literature/user_guides/explorer-500_ug_en.pdf Reinstall the app.

If it is the internal CMOS battery, it should be an easy swap. There is a high potential that this will reset the radio settings and you will lose all saved channels/frequencies, and have to reprogram them. Cell size is usually a CR2032 or CR2032R. The R is for the rechargable version, but not all equipment will do that. If it isn't a black socket that you can easily pop batteries in and out of, you may have to buy one with solder tabs or wires already attached. I don't reccomend trying to solder directly on the battery because it can fail and even expload from the heat.

Your order number is irrelevant to anyone except Plantronics Support and the vendor, and you should not quote it to anyone but them.For anyone to help you, you need to make an effort yourself. e.g. Instead of stating you 'need help', read all the product's manuals, take the installation steps suggested, and then state specifically what your problem is.These pages may help you:https://www.plantronics.com/us/en/support/product

https://www.plantronics.com/us/en/support/downloads-apps