20 Most Recent Plantronics Blackwire C220 Headset Questions & Answers

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I need to know what

There is not a USB splitter for computer headsets like the Plantronics BlackWire C220, you would have to go to a commercial grade headset to have that function. You can use any of the Plantronics "H-series" headsets with the Plantronics Y-training cable (model 27019-03), along with a USB adapter like the Plantronics DA40 or DA45 for training purposes.

Good luck from Headsets Direct!
9/23/2011 10:35:31 PM • Plantronics... • Answered on Sep 23, 2011
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On my plantronics cs540a i do not get a beep to let me know there is an incoming call.

If your Plantronics CS540A is not providing a beep to let you know there is an incoming call, there are a few things you can try to troubleshoot the issue:
  1. Check the settings: Make sure that the ringer volume is turned on and set to an appropriate level. You can adjust the ringer volume using the button on the base of the Plantronics CS540A or through the settings on your phone or computer.
  2. Check the mute button: Make sure that the mute button on the Plantronics CS540A or on your phone or computer is not engaged.
  3. Check the connection: Make sure that the Plantronics CS540A is properly connected to the phone or computer.
  4. Check the battery level: Make sure that the battery on the Plantronics CS540A is charged and that there is enough battery power to provide a beep.
  5. Check the software updates: Make sure that the Plantronics CS540A has the latest software updates installed.
  6. Check the settings of your phone or computer, there could be an option to turn off the ringtones of the headset.
  7. Check the volume of the ringer, it should be set to an appropriate level.
If none of the above steps resolve the issue, you may need to contact the manufacturer or a professional technician for further assistance. It's recommended to check the user manual of your device before trying any of the above steps, as the process of troubleshooting the ringer can vary depending on the model and manufacturer.
1/28/2023 12:41:58 AM • Plantronics... • Answered on Jan 28, 2023
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My plantronics cs350 wireless and headset no longer beeps when phone rings

  1. Make sure the volume on the headset is turned up.
  2. Check the settings on your phone to ensure that the ringtone volume is turned up and that the ringtone is not set to vibrate only.
  3. Make sure the headset is properly paired and connected to your phone.
  4. Check the battery level on the headset. If the battery is low, charge the headset.
  5. If none of the above steps resolve the issue, you can try resetting the headset to its factory settings.
If none of these steps resolve the issue, you should contact Plantronics customer support for further assistance.
1/27/2023 8:55:30 PM • Plantronics... • Answered on Jan 27, 2023
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Audio notification issue with BT600

Hi, since re-pairing caused this, please perform another re-pair and check for the pre-sounds beeps again. I'm guessing that you might have accidentally skipped a step in your first attempt and it led to this sound occurring. Thank you.
11/9/2022 2:02:38 AM • Plantronics... • Answered on Nov 09, 2022
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PLANTRONICS SG_106 BATTERY REPLACEMENT

If it is the internal CMOS battery, it should be an easy swap. There is a high potential that this will reset the radio settings and you will lose all saved channels/frequencies, and have to reprogram them. Cell size is usually a CR2032 or CR2032R. The R is for the rechargable version, but not all equipment will do that. If it isn't a black socket that you can easily pop batteries in and out of, you may have to buy one with solder tabs or wires already attached. I don't reccomend trying to solder directly on the battery because it can fail and even expload from the heat.
3/17/2019 12:26:08 AM • Plantronics... • Answered on Mar 17, 2019
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I purchased a Plantronics CS510. Order nbr: FOS9081388E. Need help with headset.

Your order number is irrelevant to anyone except Plantronics Support and the vendor, and you should not quote it to anyone but them.For anyone to help you, you need to make an effort yourself. e.g. Instead of stating you 'need help', read all the product's manuals, take the installation steps suggested, and then state specifically what your problem is.These pages may help you:https://www.plantronics.com/us/en/support/product
12/28/2018 12:39:47 PM • Plantronics... • Answered on Dec 28, 2018
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