20 Most Recent Samsung Galaxy Core Prime G360M/DS - Unlocked Charcoal Gray Questions & Answers

I put link to instructions http://s7.vzw.com/is/content/VerizonWireless/assets/userguides/samsung/samsung-galaxy-core-prime-ug-2015.pdf

the volume that you have is for the ear try going to settings and boosting ring tone volume

PUK are giving by the provider.. When PUK is locked;

1. Enter PUK code supplied with SIM or USIM card; or
2. Contact the service provider or the operator of your SIM card.

Talk to samsung warranty department. Walmart may not take it back as a return of unwanted phone, but it has a warranty. As this sounds like a hardware issue, I would contact both samsung and walmart technical support.

Please contact your service provider, they will be able to help you out when it comes to service related concerns.

In your contacts, select a contact you want to add the photo to. At the top of the screen there is an edit "button", press that. Then where the photo should be there is a "+", press that and tell it what photo to use.

you have to get the software (firmware) installed or even can try a hard reset.

Try calling the network provider for the unlock network code some give it for free and if not you can purchass them really cheap on ebay now.

Juan, You have to remember your pass code. "I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info." Check the attached links,instruction and guides, Good luck have forgot the screen unlock PIN code of my HTC how can unlock it now What to Do If You Forget Your Android Phones PIN Pattern or Password Reset Samsung Galaxy S2 S3 S4 Note2 Note3 Without Losing Data Reset Android password without losing data

When you say cannot use phone. Can you please explain what exactly is the problem and what it shows when you turn it on, or is it turning or properly or not.

try wrong pin and after few times it will ask for your password(i assume you didn't forget your password as well)

use desktop version

With issues like that, I would back up the device and do a factory reset. I attached a video that shows you step by step on how to do so. If you have questions, let me know. I’m happy to assist further over the phone at https://www.6ya.com/expert/christopher_d13aca62d29ed9ae