Go to: Canon Consumer Home Office PIXMA MX472 , click on Troubleshooting, then go down videos to
Removing a jammed paper. There are 3 videos; one should help you. Question: did you do a search before coming here? It took me 15 seconds to find the Canon website. Good luck.
click start, right click devices and printers , click open, right click printer image, click trouble shoot, follow instructions, If no joy and you have the disc, remove from the hard drive and reinstall .
Hi Vallarie
Verify that the phone connector on the wall can carry a phone call!
Connect a phone & prove that you can dial out.
Remove phone.
Use a short phone cable to plug in to the Printer then into the phone connector on the wall.
Put the printer in fax mode, then use the printer keyboard to dial a phone number. If that works, your almost there.
Scan a document & send to the phone number.
If that dials out... OK. Then try sending to a phone number with a known Fax machine at the other end. When the two fax machines start communicating through "tones" then the document will be sent as a Fax.
Cheers
Trevor
Setting Up the Hardware for Faxing on an HP LaserJet Printer Did Did you find this Helpful....
Then how about a "thanks" or Tick of Approval?
It's the only payment we get
It has to be because print heads are dirty. I find it is best to use the printer every few days whether you need it or not. Just print a test page to keep your ink from drying it the heads.