Motorola Mobility GOOGLE 8GB MOTO G XT1032 BLACK FACTORY UNLOCKED ANDROID 3G 2G GSM MOBILE PHONE 2G QUAD BAND & 3G 850/900/1900/2100 - Answered Questions & Fixed issues

Danielle Many of our phones are now sold unlocked. If it isn't contact the current service provider. Some phones, based on their service provider cannot be unlocked. Mark Motorola Support

Try this: Press phone icon then go to upper right corner of screen and pres the 3 dot icon. Then press "settings" The TTY and Hearing Assist functions must be set to off. This should restore the phone function if there was a software glitch.

I am not sure if doing that will help. If the phone is not built for the frequency band of your country, Hidden service menus ##7764726 -Hidden service menu (Motorola Droid) http://www.droidviews.com/some-secret-codes-for-android-phones-that-you-must-know/ Here you have a link to unlock it after you purchased a code. http://sim-unlock.net/wp/2012/10/18/how_to_unlock_new_motorola_xt875_using_unlock_code/ The link below shows ho to use the phone without a sim card. https://www.youtube.com/watch?v=hXDix3MxVDo

Hi Michael, Can you please give us more details, please? Best Regards, Katya Motorola Support

Visit Moto Customer Support Mark Motorola Support

You can find external reset instructions here. Reset my device Mark Motorola Support

Go to your gallery then go to the picture you would like to send then click on share and then click on the app you would like to send it with

Google "replacement screens for cell phones" . You can get a new screen way cheaper than a repair shop. You tube may have a video on how to replace it as well.

Joey Sounds like the screen needs to be repaired. If you take phone and push down volume and then plug into USB cable that is connected to computer. Do you see anything? Mark Motorola Support

Kelly- Even if you did it wouldn't work as a Verizon Moto G serial number doesn't have permission to be on Boost/Sprint network. Mark Motorola Support

call them not us

Hi Anonymous In order to use your phone with another company you will need to contact your service provider. Regards Maya Motorola Support

What is your question? Mark Motorola Support

Devon Try the external reset instructions here. Reset my device Mark Motorola Support

Crystal Have you tried renaming your Bluetooth name on your phone and try again? I wonder if yours is missing and it is looking to have a name in order to transfer. Mark Motorola Support

Richard The PIN doesn't change as time passes. If you can't remember it will need to be reset. There is no bypass as that wouldn't be security. Mark Moto Support Reset my device

THROUGH CARRIER

Flashed a blue screen while doing what? First or second generation Moto G? Mark Motorola Support

Hi We'd love to help but it is a bit complex for FixYa. Come over to Motorola Owners Forum look for the Moto G 1st Gen community and post your question there. We'll help. Mark Motorola Support

Darr- You have to touch your phone or your headset to initiate voice search/commands. The Moto G doesn't have a voice search function enabled all the time that allows you to activate it completely with your voice via headset. Mark Motorola Headset