20 Most Recent BlackBerry Z30 - Page 9 Questions & Answers


It probably is a dead battery. If you recharged it and it still does not work, replace the battery with a new one.

Blackberry Cell... | Answered on Sep 14, 2015


Please give more information ! Is it because there was no network coverage ? Did you try switching it on and off ?

Blackberry Cell... | Answered on Sep 03, 2015


Version 10.3.1 has been rolled out about the time you posted your question. I am guessing you have it by now. You did not mention your Carrier, but they typically control the release date of the new OS and their release date may be later than when BlackBerry releases it.

Blackberry Cell... | Answered on Aug 22, 2015


Sounds like you may have Parental Controls turned on or have disabled a feature off. Go to System Settings -> Security and Privacy -> Parental Controls and review you Application Usage settings.

Blackberry Cell... | Answered on Aug 22, 2015


I believe it is connected with the SIM card and you can only get this from the Carrier that the SIM is associated to.

Blackberry Cell... | Answered on Aug 22, 2015


Your BBID is something you created when you first turned on the phone. If you forgot the name and/or passwd, look here for possible recovery:
https://supportforums.blackberry.com/t5/Downloaded-applications/How-to-regain-access-to-your-BBID/m-p/2546717#M64225

Blackberry Cell... | Answered on Aug 22, 2015


Evangeline: 1. Double check the high profile ringer volume, that the volume for the phone is truly on the highest setting.
2. Do a simple reboot: With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.

Blackberry Cell... | Answered on May 26, 2015


put it on speaker phone

Blackberry Cell... | Answered on May 26, 2015


I understand Blackberry phones develop this "scroll" issue, mostly those scrolled with a kind of trackball but also those with touchscreen.
Honmestly, I don't know which system is the one used by your Curve 6360 but I'm afraid, it's a hardware failure and only way to solve it is by changing part.

Blackberry Cell... | Answered on May 11, 2015


That could be battery problem. Check or replace battery. if problem persists, Reset to factory settings will restore phone to it's original state.
Options - security - security wipe - ok

Blackberry Cell... | Answered on May 05, 2015


Big problem - That is a software problem. Phone OS Operating system should be reinstalled - Take to repair shop and ask for software update

Blackberry Cell... | Answered on May 05, 2015


Download Opera Mini browser. (Red O icon) Your downloads with run smooth and fast with no problem

Blackberry Cell... | Answered on May 05, 2015


Jy moet jou foon factory reset. Options - security - security wipe. Jou foon sal weer wees soos toe jy hom gekoop het. Jy kan dan 'n nuwe BB ID create. Die downside is, jy sal weer van jou Apps moet install, maar dit is "n klein opoffering om te maak. PS. Maak eers seker jy haal jou SD kaard uit die foon voor jy begin.

Dankie - enjoy

Blackberry Cell... | Answered on May 05, 2015


Look for the manage connections icon on your phone (looks like a small little antenna tower) and click on it - scroll down to Network and connections and click - click on Mobile network - scroll down to nework mode - select 3G & 2G. Some handsets have 3G and 2G separately. Select the 3G in your case.

Enjoy:)

Blackberry Cell... | Answered on May 05, 2015

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