20 Most Recent Roxio Creator 2011 Questions & Answers


  1. Please be sure that you have met the system requirements of Creator.

  2. Defragment your hard drive. This will allow larger files that you have created to be more easily read by the program and allow more efficient writing of data for video and audio capture to your hard drive. To do this:

    • Go to Start -> All Programs -> Accessories -> System Tools -> Disk Defragmenter.
    • In the Disk Defragmenter window, select the drive (a.k.a. volume) you wish to defragment.
    • Note the Free Space column. If you have less than 10% free space available you may run into issues defragmenting. Additionally, the drive is too full to capture any new media to it. Doing so may result in the hard drive crashing and data loss. Unless more free space can be safely made, it is recommended that you purchase an additional hard drive just for your multi-media projects.
    • Click the Defragment button.

      NOTE: If frequently using your computer for recording and editing audio and video, defragmenting your hard drive on regular basis (about once a month) is recommended.

  3. Contact your video card manufacturer for the latest video card drivers. If you purchased your computer as a complete system (like Dell or HP), then go to the manufacturer's website for the latest drivers.

    If you purchased your video card separately, then you will need to find out your make and model and go to the video card manufacturer's website to download.
    • Windows XP: Go to My Computer and choose Properties.
    • Windows 7 and Vista: Go to Start -> Control Panel -> System and Maintenance -> Device Manager.
    • Click on the Hardware tab.
    • Select Device Manager
    • Double-click Display Adapters. You're video card make and model is displayed.
    • To find out the driver details (such as version), right click on the make and model under Display adapter, and select Properties.

  4. If running Easy Media Creator for the first time, or it's been a while since you used it, RoxWatch will require a few minutes to index your hard drive for new audio, video, or photo files. This allows Media Manager to create a convenient list of all the files you can create projects with in a single window. Once the indexing is completed, Easy Media Creator will launch faster only looking for newer files. However, if you wish to disable this function, do the following:

    • Windows XP: Go to Start -> Run -> and then type "msconfig" and click OK.
      Windows 7 and Vista: Click on Start -> type "msconfig" in the Search field and press Enter on your keyboard.)
    • In the System Configuration Utility window, select the Startup tab.
    • Locate RoxWatchTray10 (or whichever version you are using) under the Startup Item column and uncheck it.
    • Click Apply and then OK.
    • Reboot your machine.
    • On reboot, you will receive a dialog from the System Configuration Utility. Check the box at the bottom of the window requesting not to see the dialog again and click OK.
    • Launch Creator.

Roxio Creator... | Answered on Dec 09, 2014


Just in case you have not resolved the problem yet. You can re-install the software if you still have the original disk or a temporary solution could be to move the "My Documents" folder to the D:\ drive

Roxio Creator... | Answered on Dec 08, 2014


Yes -- it does. Nero 2014 Platinum is much faster. Free trial for 15 days

Roxio Creator... | Answered on Mar 11, 2014


I believe that is true. I think Nero 2014 Platinum is faster - you can get a 15 day free trial

Roxio Creator... | Answered on Mar 11, 2014


If you didn't install the driver of the USB record player, it won't pick up all but the basic functions of the unit. try upgrading the driver of the LP usb player.

Roxio Creator... | Answered on Nov 18, 2013


The key number will be on the CD sleeve.

Roxio Creator... | Answered on Jun 24, 2011


You can refer to the link below, follow the steps carefully as it will help you fixing this issue.
http://kb.roxio.com/search.aspx?URL=/content/000276CR&PARAMS=set-locale=en

Hope this helps. . .

Roxio Creator... | Answered on Jun 08, 2011


If you are getting the error at startup, roxio service might not started or disabled. What you can try to do is to enable all roxio service. refer to the steps below.
- click start > run - type services.msc - look for all roxio service i.e roxwatch.db - double click it then select the startup type to automatic - save the changes then restart computer

Cheers . . .

Roxio Creator... | Answered on Apr 09, 2011


Based on the Microsoft Website
http://www.microsoft.com/windows/compatibility/windows-7/en-us/Search.aspx?l=en-us&type=Software&s=roxio%20creator%202011

Roxio Creator Pro 2011 is compatible with windows 7 so all you need to do is call Roxio and check if there is a discount for the Pro version since you already have the Creator 2011 and upgrade to Roxio Creator Pro 2011.

You can call this number: 877-793-7471 (North America only)

Roxio Creator... | Answered on Mar 26, 2011


is this an upgrade? if so and you don't have the origianl on your computer, it may not install

Roxio Creator... | Answered on Mar 19, 2011


Roxio is usually bundled with a specific model laptop or desktop, it does a quick check to ensure that the model machine is what the CD was shipped with. If this check fails it will not allow you to install. My advice, go out and buy Nero Lite, it is pretty cheap and does everything Roxio does but with less of the bloated installation.

Roxio Creator... | Answered on Mar 15, 2011


  1. Please be sure that you have met the system requirements of Creator.


  2. Defragment your hard drive. This will allow larger files that you have created to be more easily read by the program and allow more efficient writing of data for video and audio capture to your hard drive. To do this:

    • Go to Start -> All Programs -> Accessories -> System Tools -> Disk Defragmenter.
    • In the Disk Defragmenter window, select the drive (a.k.a. volume) you wish to defragment.
    • Note the Free Space column. If you have less than 10% free space available you may run into issues defragmenting. Additionally, the drive is too full to capture any new media to it. Doing so may result in the hard drive crashing and data loss. Unless more free space can be safely made, it is recommended that you purchase an additional hard drive just for your multi-media projects.
    • Click the Defragment button.

      NOTE: If frequently using your computer for recording and editing audio and video, defragmenting your hard drive on regular basis (about once a month) is recommended.


  3. Contact your video card manufacturer for the latest video card drivers. If you purchased your computer as a complete system (like Dell or HP), then go to the manufacturer's website for the latest drivers.

    If you purchased your video card separately, then you will need to find out your make and model and go to the video card manufacturer's website to download.
    • Windows XP: Go to My Computer and choose Properties.
    • Windows 7 and Vista: Go to Start -> Control Panel -> System and Maintenance -> Device Manager.
    • Click on the Hardware tab.
    • Select Device Manager
    • Double-click Display Adapters. You're video card make and model is displayed.
    • To find out the driver details (such as version), right click on the make and model under Display adapter, and select Properties.


  4. If running Easy Media Creator for the first time, or it's been a while since you used it, RoxWatch will require a few minutes to index your hard drive for new audio, video, or photo files. This allows Media Manager to create a convenient list of all the files you can create projects with in a single window. Once the indexing is completed, Easy Media Creator will launch faster only looking for newer files. However, if you wish to disable this function, do the following:

    • Windows XP: Go to Start -> Run -> and then type "msconfig" and click OK.
      Windows 7 and Vista: Click on Start -> type "msconfig" in the Search field and press Enter on your keyboard.)
    • In the System Configuration Utility window, select the Startup tab.
    • Locate RoxWatchTray10 (or whichever version you are using) under the Startup Item column and uncheck it.
    • Click Apply and then OK.
    • Reboot your machine.
    • On reboot, you will receive a dialog from the System Configuration Utility. Check the box at the bottom of the window requesting not to see the dialog again and click OK.
    • Launch Creator.

Roxio Creator... | Answered on Mar 09, 2011

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