20 Most Recent Dell 3115CN Questions & Answers

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Dell 3115cn won't scan and won't scan wireless

http://www.dell.com/support/home/uk/en/ukbsdt1/product-support/product/dell-3115cn/drivers
3/6/2018 12:44:45 PM • Dell 3115CN • Answered on Mar 06, 2018
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Error code 005-301

Please try the following - Lift the cover to expose the flat bed scanner glass. - Under the cover, there is a long white bar with two white tabs perpendicular to the white bar. - One of the tabs could be retracted. Pull on the tab until it is fully extended. Error "Cover Open 005-301 Close ADF Cover" and solution is Close the cover of the ADF
7/19/2016 12:40:19 PM • Dell 3115CN • Answered on Jul 19, 2016
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When you print from the computer there is a blue line on one edge of the paper What should I do

You can run a cleaning page but you will probably have to replace the Cyan (blue) cartridge
2/7/2015 1:53:59 PM • Dell 3115CN • Answered on Feb 07, 2015
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Where is the adf scanner glass located on the Dell Model 3115cn?

If you lift the lid for the scanner it will be the small strip of glass on the left side.
10/21/2014 1:07:47 AM • Dell 3115CN • Answered on Oct 21, 2014
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How can I reset the replace fuser message on a dell 3115cn?

I think it is in the book. under machine...mtnc...parts..
10/7/2014 4:07:53 PM • Dell 3115CN • Answered on Oct 07, 2014
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Can you print without color cartridge

no, all cartridges have to be installed and recognised by the printer - to print.
9/23/2014 1:38:22 AM • Dell 3115CN • Answered on Sep 23, 2014
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Error 024-965

Be the first to answer 1/23/2014 7:15:06 AM • Dell 3115CN • Posted on Jan 23, 2014Be the first to answer
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3115cn end of life ????

Nothing
1/9/2014 2:50:27 PM • Dell 3115CN • Answered on Jan 09, 2014
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Getting a constant "Paper Jam 071-100" error when printing from Tray 1 (no jam found).

You need to replace the paper pick up, feed rollers and separation sub-assebly.
11/23/2013 12:44:29 PM • Dell 3115CN • Answered on Nov 23, 2013
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Have a dell 3115cn when copying from tray a line appears in the center how to remove line

lift document feeder cover, you will see the large glass surface, to the left of it there is a strip of glass about 2 cm wide. This is where the scanning from document feeder occurs. Clean glass with alcohol or glass cleaner
11/6/2013 2:22:28 PM • Dell 3115CN • Answered on Nov 06, 2013
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I have a printer when i am printing showing load tray 1 and 024-965 printer letter. what is the problem ?

My best guess is either the printer is looking for a specific type or size paper in tray 1 or it is looking for paper in the manual feed or bypass tray. I’m happy to help further over the phone at https://www.6ya.com/expert/eric_7148ad2a373711a3
10/16/2013 7:00:05 PM • Dell 3115CN • Answered on Oct 16, 2013
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Why does my printer calibrate for every print?

Check the toner level. Turn the print off and on. I’m happy to help further over the phone at https://www.6ya.com/expert/eric_7148ad2a373711a3
10/16/2013 4:49:41 PM • Dell 3115CN • Answered on Oct 16, 2013
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My dell 3115cn is spitting ink everywhere

Replace the printer and not with a DellCrap.
10/15/2013 12:51:06 AM • Dell 3115CN • Answered on Oct 15, 2013
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I replaced the fuser and it still prints light

You can check in the printer settings may be the default printing quality has been set to econo mode. If you cant find that option then try re-installing the latest driver from manufacturer`s website to see if it works.
10/1/2013 2:18:21 PM • Dell 3115CN • Answered on Oct 01, 2013
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Error 016-764

Be the first to answer 3/26/2013 4:15:42 AM • Dell 3115CN • Posted on Mar 26, 2013Be the first to answer
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Dell MFP Laser 3115cn will not scan to my computer

This may solve the Windows 7 issue of 016-782, login/password error. If for nobody else, I'm posting this for myself as I figured it out 6 months ago, changed my system and was unable to use the scanner for 4 months.... SO I want a record here. And we all know Dell won't help. This is a WIRED solution, but if you have the multiprotocol card, I bet this fixes wireless too, I have it, but was glitchy at times so I prefer the printer wired into a router or network server or whatever, that the computer/s are also plugged to.

1/ don't install ANY software. Get your system up and running. If you have any remainder files from 3115cn, call me paranoid, but I'd format the disk and reinstall windows 7. If you don't want to, continue on anyway after uninstalling any trace of 3115cn out of add/remove programs.

2/ Make sure 3115cn is ready to go. Plug it into your computer via USB port. Windows should detect it and install drivers it likes for every aspect (well, I don't use the fax, fax email is the only way to go). All of them should get the green checkmark. Again-let windows do it, don't download the garbage drivers off THIS site, nor try to mess with your original disk with installation files, etc.... if you have windows 7, you could likely throw away that 2" manual at this point lol.

3/ So, now the printer should work and it should work fast-lots of the dell drivers make it run like a 90s scanner, 30 seconds per B/W copy-no thanks. Lightning fast with windows driver....

So now, onto the scanner, but steps 1-3 are important IMO.

4/ Set up your share folder just in the main drive of your user account. So C:\User\YOU\Scans or whatever you wish to name it, doesn't have to be "Scans". On sharing, make sure you select your name, or the computer login account name, and make sure it says "read" and "read/write" as permissions.

Now you have your destination folder for scans (PDFs or whatever you set up).

5/ Now go in to the panel of printer. Admin, go into the tcp/ip and give it an IP address.... so lets say your network is lynksys, Then you need to assign it an IP of 192.168.2.X X=(2-256) so for example, mine is 192.168.2.9, and I chose that IP for the 3115cn. Then this means the gateway is 192.168.2.1. DNS of course 255.255.255.0.

6/ So now, pull up the browser, any will do. type in 192.168.2.9 and it will open the dell printer settings. if you've not changed it, it's just "admin" with no password. Then go to address book, server, click the first one or your existing one you wish to fix.

7/ now you must fill this out accurately.

Name: Whatever you want-doesn't need to match anything, so if you have lots of computers, perhaps the workstation # or something or "Bob's computer" so it's easy on the panel, etc.

SMB Server, now you need the IP address of the computer you set up the share folder on. This is easy to find. Go to network, change adapter settings on left margin. Find your wired LAN connection (this again should all essentially be the same for wireless with obvious differences), right click, click "Status", then click the "details" button. Then look for "IPv4" and there is your computer IP address, so fill that in on the printer page of browser previously mentioned.

Server port # is 139 of course.

Login name is the login name of the person (Bob in previous example), it does NOT need its own login, that's stupid, but yes I tried it as well as my hair went gray. So it IS logging in on your account. Thus, if you have a password, you must click the box and type it in here.

server path should essentially be blank if you did it the way I mentioned (ie you're just in the bob folder, and among its subfolders of desktop, my documents, etc etc. is your shared "Scans" (or whatever you named it) folder. if you did it like that, the file path is blank, can't say I've ever had to put anything there.

8/ And finally..... here's the part I believe gives the 782 error! (just when you were thinking there was no trick you hadn't tried)

Go back to network settings, if it's still up, just hit the back arrow on the explorer browser and then click (left margin) "advanced sharing settings"

This of course is all assuming you've set up a network here-windows 7 kinda bullies you into it, it's either "home" or "work" but it took you into it at this point and there's lots of dots-setting options, each with 2 choices. They should ALL be the top dot except one-and that one is the rascal that caused the windows 7 fiasco. The one that says "password protected sharing" it should be off. save the settings at bottom.

Now it should finally quit whining and immediately work, no more "login" error.

If you do need the password on, I would still wager the error has something to do with this screen, ie settings in the advanced network sharing area.

Hope that helps somebody out there, this about drove me nuts, now it works great. No thanks to dell.

3/15/2013 9:35:42 PM • Dell 3115CN • Answered on Mar 15, 2013
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Faded print on 3115CN

In my experience this could be caused by two things. Either the toner running out prematurely due to an inaccurate estimate of the power used (this commonly happens if large amounts of the same document are printed). Alternatively it is likely to be a faulty toner cartridge.Head cleaning should not be necessary in a laser printer and these machines generally don't feature a cleaning cycle at all.
9/12/2012 11:56:32 AM • Dell 3115CN • Answered on Sep 12, 2012
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