20 Most Recent Western Digital Elements 2 TB USB 2.0 External - black USB 2.0 Hard Drive Questions & Answers

Download testdisk and run it to see if it recognised in the list. If so use the intel option to find a boot sector

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Is the PC you've used before is the operating system is windows Xp? If you've using windows Xp before then you've plug it in a windows 7 Operating system, it means your hard disc have no problem the operating system of your PC is different than before. Try to plug it in a windows Xp operating system then recover it in there then format it in a windows 7 operating system then, the windows Xp and windows 7 try to make a network place in the connection then share the hard disc files that you've recovered then copy and paste it in the newly format hard drive that formated in a windows 7 operating system.

to remove the hdd password do the follwing
1) Restart your computer. Note that during computer restart, the screen goes blank for 3 to 5 seconds. Text then appears and the operating system boots up.
2) As soon as the first text lines appear on the screen, press the "Del" key on your keyboard to enter the BIOS setup
3) Navigate to "Security" in the BIOS menu using the arrow keys on your keyboard
4) Navigate to the option "Hard Disk User Password" and press "Enter
5) Navigate to a hard drive, press "Enter" and select "Disable" to remove the hard drive password.
6) Press "F10" to save and exit the BIOS settings. Computer booting resumes.

this will remove the hdd password

you are not swapping from mAC to PC and back , right?try other USB ports.many external drives do not run with out an external power pack.elements, use 4 diffr. 18watt power packs, Are you using the right one? so plug that in ,first. then plug in USB , w7 must go Ding dongor the USB is DEAD. (use this as #1 fact to follow)then put ear to the case of drive, hear it spin?if not ,there is no power, for SURE.solve that first.ok, it spins. (soft whirl\'g sound, do this when new to memorize how GOOD sounds)for a tests, leave the USB cable , not connected.let w7 boot to the desktop.now plug in the USB HDD, cable.W7 goes, Ding dong.then see the USB icon in the tray, does it see the drive>?Y/n?click on that tray icon, i see USB to ATPI bridge then...My externals (have many) shows as Z:/external below , bridge....if not , USB is failing. yes, ding dong, yes Icon, yes see drive above.!then go to disk manager, type those 2 words in the run box.start +run " disk manager"CP(controlpanel)+computer management +disk management.does disk manager see this spinning drive.mine shows,. DISK 2 and is letter coded Z:if not , the USB port is not working. or the drive is not with power.if disk manager shows the drive, the assign a letter to said drivenow program manager can see the drive, with this letter Z.it dont need to be Z , per ce\' but that letter is a nice flag.step by step.oops it has green tech, that means it goes to sleep.make sure you turn that off first. or it may not show up at all.it\'s so green its , invisible? wd on their DL page has a spin down utility, use that.

Here is the link!

Please give 4 thumbs up if this helped!!

http://support.wdc.com/product/install.asp?groupid=304&lang=en

Cheers,

Rob

click start control panel administration tools computer management device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red xright click to reinstall drivers or

if you can see your usb but its not workingports(com&lpt)right click update driver

even if you dont have any red or yellow marks you might have to

Click Start, then type device manager in the Search box then click Device Manager

Expand Universal Serial Bus controllers. Right click a device and click Uninstall. Repeat for each device.

Once complete restart your computer. Your USB controllers will automatically install

This method prevents your USB external drive from powering down

Disable USB selective suspend setting.

This method prevents your USB external drive from powering down.

Click the Start button type power plan in the Search box then click Choose a power plan.

Next to your currently selected plan click Change Plan Settings.

Click Change advanced power settings.

Click the box to expand USB Settings then expand USB selective suspend settings.

Click Plugged in then click the drop down menu and select disabled.

If youre using a laptop click Battery then click the drop down menu and select disabled.

Click Apply then click OK.

if this fails to fix the problem

check usb leads for secure dust free seating

sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable

just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,

check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems hope this helps

make sure the lead/s that attach to your hard drive are securely seated if your computer came with a motherboard disc the drivers could be on it click start control panel administration tools computer management device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x right click to reinstall drivers or if you can see your usb but its not working ports(com&lpt)right click update driver hope this helps

click start control panel administration tools computer management device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red xright click to reinstall drivers or

if you can see your usb but its not workingports(com&lpt)right click update driver

check usb leads for secure dust free seating

sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable

just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,

check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems

if this fails to fix the problem type in run "regedit" then press ok then you can see registry editor then locate below key. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11 CE-BFC1-08002BE10318} And remove upper filter and lower filter. Then restart computer then check. Also locate the below key and make sure it's value is 3 not 4. HKLM\system\currentcontrolset\services\usbstor make sure start value is 3 not 4

if still no luckyou might have to install a usb 2 or 3 card they are cheap and easy to install you can buy these on Ebay very cheap hope this helps

If you can find the right software it might be possible to reformat and repartition the drive. But then the new T drives have really come down in price---

BEST BET IS TO CALL W/D , REGISTER PRODUCT , YOU HAVE 30 DAYS FREE SUPPORT. HOPE THIS HELPS............JEFFXC

It sounds like you had a control hardware failure.... what is referred to in the tech industry (somewhat distastefully) as "Infant Mortality". The drive controller electronics failed

You should return your drive for a warranty exchange ASAP.

Sorry for whatever data you lost on your drive.... sometimes it can be recovered by a specialty service, but the cost is prohibitive to most of us. Since you brought the problem to FixYa, my guess is that you are not a zillionaire who can afford a bill that can easily go into the thousands to recover what was on your drive...if it is recoverable....often, it is not.

These drives are extremely reliable, and you just had the misfortune of getting a bad one. Chances are it will not happen again.

The only caution I can offer is to avoid ESD, or electrostatic discharge. Before you connect, find a large piece of metal like the base of a lamp, a file cabinet, whatever may be close to your workstation or PC and touch it before connecting- this will drain any charge you may have picked up moving around- a common occurance in the winter, when the air is dry. If you comb/brush your hair, remove a coat, sweater, etc, and hear crackling, this is ESD and it can permanently damage electronics.

Good luck, and thank you for using FixYa!'

VA

Cannot CHKDSK a network drive. Explanation: You cannot use the Chkdsk command with a local drive letter that has been redirected over the network. User Action: If you must run Chkdsk on the drive that is on the network, you will have to use the computer that is local to that drive. You might try this Log into the computer sharing the drive. Open your "Start" menu and select "All Programs." Click "Accessories" then "System Tools." Select the network drive and Right click select properties tools you should see click check now click start two boxes automatically fix files and scan for and attempt recovery of bad sectors place then a tick in both boxes then select check now,start should schedule this task when restart have no input while the chkdsk utility is in progress any input may further damage your computers operating system and Hard Drive. If no luck chkdsk utility for network drives Found a great utility called "TreeSize Professional". It runs on Win9x and NT and has command line options for running in batch files. You can download a full functioning 30 day eval @ http://www.jam-software.com/tree.html Background b> A network drive is a disk or tape drive connected to a server in the network that is shared by multiple users, according to PCMag.com. A network drive can also be called a remote drive. b> Benefits b> A network drive is typically on a server. Servers normally are always on, so the information on the drive is always available. Information stored on the drive is accessible on any computer on the network. Significance b> The implications of network drive technology on computer mobility are significant. Network drive software that allows a person to connect to a network drive via the Internet is available. You may access files from home or work from any computer with an Internet connection, even if you're thousands of miles away. Run Network Repair From CMD b> The command-line interface for Microsoft Windows is accessible through the "Command Prompt" utility in the "Accessories" folder. The command prompt is particularly useful for network diagnostics and repair. For example, you can issue the "ping" command from the command prompt to test for and verify network connectivity. You can issue commands to repair the Windows networking from the command prompt instead of using the built-in diagnostic wizards that sometime provide less information than the command line. Click the "Start" button in the lower-left corner of the screen. Type "cmd" without quotes. Press "Ctrl," "Shift" and "Enter" simultaneously on the keyboard. Click "Yes." Type "ipconfig /release" and press "Enter." Type "ipconfig /renew" and press "Enter." Fix Network Device Driver Errors b> A network device driver is a small program that enables a network device to communicate with the computer's operating system, as well as with other computers connected to a network. Errors may occur if the network device driver becomes corrupted because of viruses and other causes. You can fix errors by following the steps laid out below. Check the information that came with your network device for compatibility issues; you need to know whether it is compatible with your computer, as well as the version of Windows you are using. Check if the network device is properly attached to the computer. Click on the "Start" button then choose "All programs." Right-click on "My Computer" and select "Properties" from the list of options. Select "Device Manager" from the "Properties window." In the "Device Manager" window, click the plus sign (+) beside the "Network adapters." This will list all the network devices installed. The network device that has an error should also have a yellow exclamation point right beside the network device icon. Double-click on the network device icon that causes the error. On the "General" tab, click on the "Troubleshoot" button and answer the "Troubleshoot Wizard's" questions. Follow the resolution steps provided by the "Troubleshoot wizard." If Step 3 does not work, check if your hardware or network device came with a software disc. Use the disc to install the network device on your computer. Follow the specific instructions provided by the manufacturer. You can also go to the manufacturer's website to check for updates available for the device driver. If no updates are available, try manually updating the driver. Getting an updated network device driver will prevent any conflicts from arising in the future. Go back to the "Device manager" window. Double click on the device that you need to update. This should bring up a small window that has the device's properties. Click on the "Driver" tab and choose "Update Driver." Reboot your computer, if necessary. If the network device still shows an error, Go back to the device manager, right-click on the device that shows an error and select "Uninstall." Restart your computer and open the "Device Manager" again as soon as the machine is back up. Right-click on the device and then choose "Scan for hardware changes." If the device continues to malfunction, the hardware or device may already be corrupted. Consider getting professional assistance from from a computer technician. Hope this helps. b>

The USB HDD driver is built in on XP. If the drive is not recognized try the following;

1. If you usually plug it into the front USB, Try the rear USB
2. Try a flash drive in the same USB and see if it works
3. Plug the HDD into the USB then look in Device Manager for it, Right Click and click Update Driver then select Windows Update for the location.

Check online computer stores like Tiger Direct, Newegg etc. They should have what you're looking for.

Go to Western Digital's web site and download the software.

Before the operating system can recognize the drive and assign it a drive letter, you must partition and format the drive. This article explains.Before the operating system can recognize the drive and assign it a drive letter, you must partition and format the drive. New hard drives are rarely pre-partitioned by the manufacturer. There are three options to formatting and partitioning the drive:1. (Recommended) Seagate's DiscWizard utility is compatible with all Windows operating systems. The DiscWizard utility is a fast and easy way to format a drive.2. FDISK is compatible with Windows 9x, Me. Please refer to Microsoft's knowledge base article Q255867 for instructions on FDISK.3. Disk Management is compatible in Windows NT, 2000, XP, and 7.

Good Day.
Don't know if your external hard drive has power led on it, that comes on when connected to the PC. If it has these led, does it come on when connected to the PC? If no, then I believe there's is problem in the connection within the external Hard disk. So maybe you buy a new cord or you just have to change the connection panel or buy a hard disk casing that has the panel for connection in it.

Or, if the led give light, do you feel any movement (or rolling) within the external hard disk when connected? If yes then it's still working, just try the first recommendation.

I hope this helps. Thanks for using FixYa!