Questions & Answers
When I download I can't open file.How can I fix this?
depends on the nature of the file.
you need supporting software for it. for example if it is a word document then you need office suite for it.. if it is an mp3 file then you need vlc or a supporting player.
check for installed software..
if that does not help .. then call 1-877-805-1027 for experts
60 views | 1 helpful votes
How do I fix my Proscan 1066 tablet? The exchange server hae stopped working.
Not sure what you are trying to solve. Do you have a problem with the tablet, or does the tablet state that the "Exchange Server has stopped working"?
If it is a tablet problem, then please provide as much detail about the problem you are having.
If it is an Exchange Server problem, this is on the other end of your connection (i.e. wi-fi connection), and is a problem with the provider equipment or software. You would need to contact the provider and tell them the problem you are having.
This is about all we can do for you at this time.
148 views | 0 helpful votes
Why won't my new Proscan tablet charge properly?
The battery can't hold the charge. Defective.
Or the charger is defective and not outputting enough voltage.
This can be tested with a voltage tester. The charger should be outputting 5 volts.
A good purchase is an inexpensive voltage tester. Can be used for so many things.
263 views | 0 helpful votes
Www curtisint com
You can try this if you can get it to come up. Wipe and reformat the tablet.
Make sure tablet is fully charged.
Hold the volume up button and the power on button down at the same time.
You might have to press the power button repeatedly while holding the volume up button down.
A menu will come up. Selections of the menu are available by pressing the power button up or down. Select wipe and format.
It will go through the format process and then select reboot.
Hold the volume down button and power button at the same time. That will get you to the starmenu and the WiFi connection. Follow the screen instructions. If that doesn't work your only option is to return it or send it to Curtis for repairs. Don't buy another one. This is my second unit. Very unstable operating system. Mine keeps going off and I have to reboot frequently. Hope you are still under warranty.
111 views | 0 helpful votes
Proscan tablet won't turn on
Try this. Plug your charger in. Then press the power button repeatedly until the screen comes up with a charge icon showing.
Hold the power button down until the blue screen comes up. Then if it boots up just leave the tablet alone and give it some time. You should see an android come up and then a scan of the android words start . This takes time. Don't be impatient . It may boot into a factory reset mode. Just start again with the factory screen.
You can try repeating the process if it doesn't work the first time.
432 views | 1 helpful votes
Where could i buy the screen protector on tablett proscan 10.1
You can DIY if you go to an art supply store & buy a piece of 8.5 x 11 piece of 25.ml thick clear plastic. this can be applied & reapplied or re-positioned as you need all you need to do is cut it to fit the entire front not just the screen so not to get rubbed up to easily. You may even find some at a Staples or Office Max. if you're lucky. Hope that helps!
69 views | 0 helpful votes
Proscan plt1066, if i do a power off it starts to shut down then freezes. I have to do a manual shutdown. When I restart I have to enter all the startuu info again because it does a factory reset ever
Yep. This is a problem with this unit.
When it does a factory reset there is insufficient storage and that's why you can't download any apps. I haven't found out how to correct this and I have done the hard reset which is supposed to wipe everything and bring it back to factory specs but it doesn't. Everything you had is still there. To stop having to start each time I don't shut it down anymore. Just changed the sleep time to 5 minutes and let it go.
That's the only way you can use it. Other than chopping tomatoes on it or onions.
On top of it. The SD card also is inoperable when inserted because the settings stops working.
And my earphone plug doesn't work but the speakers do.
Deleting apps or disabling them does not seem to change the storage problem one bit.
It seems like the operating system is screwed up but I don't see anything on the Curtis website to replace it.
318 views | 1 helpful votes
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