20 Most Recent
Tao XM2go Satellite Radio Receiver Questions & Answers
No sound comes out of radio?
Turn up the volume by pressing the top of the center cluster of buttons. Does it work in the home dock or car dock without headphones?
12/3/2012 5:12:00 AM •
Tao XM2go...
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Answered
on Dec 03, 2012
My xm to go does
Hello,
first, try resetting it by following the below procedures:
Collect and read all of your XM radio documentation, which should include a manual and an 8-digit XM Radio User ID.
Refresh your XM radio through the XM radio website. Tune the radio to
the XM preview channel and then input your XM user ID at the XM radio
activation reset site. Allow a few minutes for the XM service to reset.
Manually reset the XM radio without going to the website. A general hard
reset can be performed on the unit by selecting the "Menu" option and
then selecting "Restore Factory Defaults". The wording may vary, but by
selecting to restore all factory defaults the XM radio receiver will be
returned to the state it was in when purchased.
Test the XM radio reception after the reset has been completed. Tune the
XM receiver to the preview channel to see if the radio is receiving the
requested satellite feed. If not, then contact the manufacturer of the
receiver and not XM, as further XM radio resets may have to be performed
by the manufacturer of the unit.
Good luck.
11/15/2010 2:38:01 PM •
Tao XM2go...
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Answered
on Nov 15, 2010
My Tao xm2go quit working.
Try plugging the power adapter directly into the bottom of the radio without using either base/cradle - wait a minute - then see if you get a battery indication.
1/25/2010 3:58:06 PM •
Tao XM2go...
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Answered
on Jan 25, 2010
If my unit needs repair,
Hi, I have checked and there are no authorized repair centers for the TAO products as the company has been discontinued now. You will be only be able to get help for the customer support if your product has been bought within 1 year from today? date. The customer support no. is : 1-800-513-8554 9AM to 8PM EST
1/19/2010 3:08:44 PM •
Tao XM2go...
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Answered
on Jan 19, 2010
My new radio worked fine for a month, then started
Hello,
the problem is from the panel inside the radio. The radio board is making the radio malfunction.
Get a screw and loose the radio to see if you would find any visible fault, like a wire removed or charging port not well fixed.
But once a radio is beginning to give this kind of fault, it is advice able to give it to a radio technician to have it fixed or dispose the radio and get another one.
I wish you all the best.
1/11/2010 9:48:37 PM •
Tao XM2go...
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Answered
on Jan 11, 2010
Antenna Connection Problem
I have the same exact problem. I took a small needle nose pliers and pressed the antenna connection on the TAO radio. I put it back into the cradle of my Altec Lansing amplified speakers. It works again. For how long we will see.
12/30/2009 10:46:34 PM •
Tao XM2go...
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Answered
on Dec 30, 2009
No longer charge
Probably battery. XM recalled original battery and supplied new replacement. Or buy a new battery.
10/26/2009 3:11:48 PM •
Tao XM2go...
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Answered
on Oct 26, 2009
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