Brother MFC-5840CN All-In-One InkJet Printer - Answered Questions & Fixed issues

Hi there

Error 41 means there is a major problem with the printhead, usually
requires a print head replacement.
My advice is to take it to a
Brother service centre while if it is under warranty.
If it's out of warranty they are usually a throw away job, the heads cost as much as the printer.

Sorry I know what it feels like, just have a go and see what you can do, clean the heads and so on.

All the Best and good luck: Pineworks

error print50

If you look at the Brother you will find a trouble shooting guide for your machine.

In the guide, for the error you quote Brothers guidance is to check for a stuck piece paper, however it also states that if the print head is hard over to one side (righthand side if memory serves me correct), then to contact Brother. If you do so, Brother will tell you it needs to be serviced by a Brother agent, which will likely cost you more than a new one !

If it isnt a stuck peice of paper, the problem is due to the fact that Brother machines excessively self-clean. Each time they self-clean a small amount of ink is dumped in to a holding tank/sponge. When a predefined number of self-clean operations have been performed, the machine refuses to print and gives the error message you have stated. Brother state that the tank/sponge must be replaced before the counter is reset.

However, there is a way of reseting the self-clean counter yourself - if you Google your model number and the error code soemwhere in the results you'll find how to do it. The only risk of doing this without changing the tank/sponge is that it will eventually overflow and leak out the bottom, but I did my Brother all in one some time ago and have had no problems yet.

Do a factory reset.

AF means that the CIS scanner is (can) not (get)in right position. This could be because of a broken scanner flat cable, or a loose flatcable or a defective pcb. Check flatcable connection at the pcb (Open scanner like changing carts, open flatcable cover with a screwdriver. Does the flatcable stick in the pcb? (There is only the flatcable without a connector ;-)) Reconnect and power up mfc again. If it doesn't help please write again here.

please call on toll free 1-877 213 6551 for support.

Has it always done this, or did Fax once work? Sadly, Windows XP Fax has many shortcomings, not the least of which is that it won't work with many modems still in common use. Modem incompatibility is not apparent during installation or the initial setup. It only becomes apparent when you try to send or receive a fax. The Fax Service will dial or will answer an incoming fax but then fail with any of a number of unhelpful error messages such as "Line is busy," "There is no answer," or "Reception error." There will be nothing in Event Viewer to give a clue as to where the problem might lie.

These errors have been nearly impossible to track down. To do so requires enabling both PSS and debug logging of fax transmissions, both of which require fairly extensive registry changes. For the time being, the best advice is to attempt to use XP Fax only if you have a modem that is listed on the Windows XP Hardware Compatibility List and using the latest drivers.

Hope helps.

I also had problems scanning legal size documents with a Brother MFC-7440N. The documents would scan but would not come out complete. A large portion of the text would always be left out and only an image of the size of regular page size would come out. I knew it had to be something with the settings, so after experimenting with my MFC-7440N I came to the conclusion that I was not going to find the solution on the actual machine. I had a "Hunch" that I would find my solution by connecting the printer to my laptop computer and use the software that came with it. After a couple of minutes I was able to scan Legal Size documents in a breeze... I should of done this months ago. All scanned docs came out in full size. So I took some screen shots to post them up here to let everyone know how to scan legal size documents since I noticed that people are having trouble just like I did. With this instructions you will also be able to scan any available size documents with a Brother MFC-7440N. I will also guide you step by step. After step 4 the remainder steps are OPTIONAL unless you need to change the color or picture file types. Okay, here we go! Step 1. Make sure your MFC-7440N is connected to your computer and the computer has the software installed that came with the printer. Place the Legal Sized documents/papers that you want to scan on the Paper Feeder Scanner located on the most upper area of the machine. Step 2. On your computer, go to START then to DEVICES and PRINTERS, or CONTROL PANEL then DEVICES and PRINTERS. Locate the icon of your MFC-7440N. If its not your DEFAULT printer make it the default one. Then RIGHT Click on the icon. A menu will pop open. Locate START SCAN and click it. Step 3. A small window will open that will give you various options to scan a multitude of sizes and different settings. Locate where it says SOURCE. The default setting might be FLATBED meaning the flatbed scanner of your machine. Click the drop down menu and select FEEDER. By selecting the feeder option your computer will tell your machine to use the automatic paper scanner located on the most upper area of your machine. Step 4. Locate PAPER SIZE. Click on the drop down menu and then select Legal 8.5 x 14 inches (216 x 356mm). If your documents are already located in the feeder you can now go ahead and click SCAN and your documents will begin to scan. Your scanned documents will be saved in a file folder in your computer and that file will pop open for your convenience once all documents are scanned. If you need to change COLOR or Black and White setting plus Picture File Types such as Jpeg or Tiff just click on their respective drop down menu before clicking SCAN.Here are some pictures to help me illustrate it. I hope you find this helpful. Thank You! Visit me at: Facebook.com/BestCreditRepairManualor at BestCreditRepairManual.com

Does the Printer have blue tooth if it does then you should with out any problems but if it doesn't then you need to install it through your network or with a cable .

maybe there is pending documents just cancel it. or driver problem

help me my ink whant print

If you actually changed the flushing box, you should know how to go to the maintenance mode and reset the waste ink counter. Info. that is only available to Brother techs.

There is a Brother Solutions Page for that

The Ink maybe depleted. Check the Ink Levels on your printer.

Try another source for printing. Website is one, word processing is another, notepad is the other. Let us know if it works in any of those

http://welcome.solutions.brother.com/bsc/public/eu/eu_ot/en/dlf/download_top.html?reg=eu&c=eu_ot&lang=en&prod=mfc5840cn_all

Hi,Try to check if your printer is set to Default.Go to Control Panel > Devices and Printers> Under Printers and Faxes, locate your Printer name then Right click> Set as default printer.Then try to print again.Hope this helps.Regards,Charvin

errr.....No, no it does not. The Manual says that "unable to clean" means one of two things.....1. The MFC has a mechanical problem.-OR-2. A foreign obstacle, such as a clip or ripped paper, is in the MFC.but regardless, I don't believe it *IS* a 'cleaning' problem per se.Try resetting the power purge counter.Press menu > Mono Start > 4x Arrow up after another. All lights will flash.1. Power clean - Press 7>6>4 >Mono? Start.2. Power Purge: 7>6 >3 >Mono Start.Press 9>9 to exit maintenance mode. Run a print quality test print.http://www.brotherprinterrepair.com/cleaning-a-brother-mfc-420cn-printer-head/ Tallon41

The error you are getting is telling you that the
Waste Pads have to get replaced because they are saturated with ink.

The sets of pads run under $20. The Upper set of Pads is not too hard to replace, you need to take the scanner assembly off, upper cover and control panel and the flushing box is in the back. The second pad requires taking out the printer mechansim and platen roller , bottom plate and possible removal of printhead. I do not recommend you doing this.
The unit then needs to get reset.

thanks

You have to open the scannerbox very carefully. There is a contact on the lefthandside placed where the motor and belt is located. Check the position of the motor an ohter parts, by carefully sliding the scanner bar by hand. You may need to click in some parts because they have got loosen. Reassemble scannerbox.