20 Most Recent Konica Minolta magicolor 2400 Laser Printer - Page 8 Questions & Answers

remove your lazer toner, you can check if there is a paper jam on the roller. Maybe your roller has a dirt on it.

You will find the drivers here
http://onyxftp.mykonicaminolta.com/download/Search.aspx?ht=

If this helps please vote

Well, you have to carefully dismantle it and try to take out the jammed paper.

Then, my advice to you is that you should be atention to humidity on the paper.
Keep your paper ina a dry place to avoid jamming.

the toner carridge is stightly out of rotation, if you manually turn the carridge 2 notches this will reset itself when you close the cover.
si

your print driver is loaded in the wrong language and needs to be deleted, to do this go to printers and faxes, select file,server properties,drivers, select the driver, remove. then reload your driver manually selecting the language, auto run will select the first language again.
si

Have you set the margins?????
If you push the left margin over, it may help.

http://www2.konicaminolta.co.uk/more-information/support.html
Try this link for assistance

http://www2.konicaminolta.co.uk/more-information/support.html
Try this link for any help.

http://crm01.konicaminoltaeurope.com/openmind/technic/engineer/qmspubkb.nsf/0/70744652a954e650c1256f820078e0a2/$FILE/MC24x0-Replace%20Toner%20Cartridge.pdf
Goto the above link and it shows the PDF doc. for changing the cartrides.

Unfortuanately, the only solution that I know of is to purchase new chips ($15 ea.) There are multiple websites that sell these. I had the same problem and have resolved it in this mannor. I tells the printer that it is a new toner cartridge. There is another post in 'fixya' that explains howt to disable the 'reading' capabilities of those chips. You have to go into your status display box, printer, mode setting, then uncheck auto toner replace and restart printer. It is supoose to do away with the 'reading'. I tried it BEFORE replacing my toner and it didn't work. You have to replace it first, then follow those steps.

There is no official drivers for mac, use google look some non official drivers, but you may be able to print some generic drivers. or dry other model drivers.

The status software does not run when the printer is shared. Whenever I have a problem I have to unshare the printer then run the status and it will show up. I then resolve the problem then turn the share back on.

Pain I now but it works

It can be a faulty toner sensor, usually that happens when the printer is dirty inside. First try removing all toner, and preforming the complete toner loading procedure, refitting all toners on the carousel. If that does not work try cleaning the printer, see: http://www.google.com/webhp#hl=en&q=clean+printer+safely&btnG=Google+Search&aq=f&oq=clean+printer+safely&aqi=&fp=7sb--Tp2L2o If still no luck, then the printer is faulty. In that case call manufacturer at te number listed on the owner manual.

Try: http://printer.konicaminolta.com/support/current_printers/mc2400w_sup.htm#Printer_Specific_Documentation

There are rollers that cling on to the paper and move it through the machine. When the rollers are worn down they do not grip the paper. For a short fix you can get something rough like sandpaper, brillo pad, etc, and gently scratch the rollers to give them some traction. This will temporarily solve your problem until you can get the rollers replaced.

A search on Google for "konica 2400w fuser" turned up a few sources. Here is one I picked as an example. You can try searching based on the manufacturer's part number as well, as that may come up with additional sources and prices. Good luck with your search!

pleas clean toner chip reader, remove pc drum and all toners, under the toner rack there is a 3 pin chip reader, use pressure air to clean it. if the new BK toner is not original, it will say only not genuine toner but will print.

remove the opc drum.

there are two black plastic flags that detect paper jams. one is high up just below the fuser unit. The other is roughly half way up the printer between two small transfer rollers very close to the opto sensor. Apparently it frequetly gets jammed behind the plastic cover, and once jammed you would never realise it is there.

I managed to prise it out from behind the cover and the "paper jam at transfer roller" message was cleared.

Unless you know it is there and hiding it is not obvious at all that anything is wrong.

Ian

The fuser must be dirty. Change the fuser. It is also possible that the rollers along the paper path is dirty, so clean or replace the rollers.

I hope this helps you...and I'm sure you have the software installed but if not you may want to install it ...if you do have it installed and no specific error code such as 17h, or 14 etc...appears, your problem may be one that does not have an assigned error code. However, the problems inherent in these units is that there is a lot of toner dust that accumulates over time and coats specific sensors thereby leading to what is called false positives or just incorrect readings period. So when you are cleaning the sensors...be careful to use a clean dry cloth or more preferably use compressed air ...such as the same material used to clean keyboards..it can be purchased at any computer store or Wal-mart. Just pray the sensors..and there is a reader board under the toner cartridge assembly that you can clean also.

Install the software (on CD or download from Konica) check the status display on the screen. It should tell you what the error # is Possibly toner dust on the cartridge chips and also the small square sensor to the right when the transfer drum is removed (take care you do not damage the sensor touch pins).
Good luck and I hope this helps.......The, fang