Try refreshing the page one or twice. Press F5 to refresh. If refreshing does not result in your game loading properly, try the following troubleshooting techniques:
Firstly you're going to want to update your browserIf you are using Internet Explorer then head over
here to see if a new version is available.
If you are using Google Chrome then head over
here to see if a new version is available.
If you are using Mozilla then head over
here to see if a new version is available.
If you are using Apple Safari then head over
here to see if a new version is available.
Having an updated browser will help improve your gameplay experience. To check which browser version you have go to the
Help menu and click
About.
Next I want you to clear your cacheDoing so will make your system run faster. Internet pages will load faster and better game features will be able to be taken advantage of.
For Internet Explorer1. Launch Internet Explorer.
2. Select
Tools > Internet Options.
3. Click the
Delete button in the Browsing History section.
4. Click on
Delete.
5. Restart Internet Explorer.
For Google Chrome1. Click on the
Tools menu (it is the wrench in the upper-right corner).
2. Click on
Clear browsing data.
3. Check the boxes for thetypes of information you wish to delete.
- Clear browsing history
- Clear download history
- Empty the cache
- Clear saved passwords
- Delete cookies
4. Click on
Clear Browsing Data.
5. Restart Google Chrome.
For Safari1. From the menu click
Empty Cache.
2. When asked if you are sure click
Empty.
3. From the Safari menu click
Preferences.
4. From the security dialog box click
Bookmarks.
5. Click
Show Cookies.
6. Then click
Remove All.
7. Click
OK to close Preferences.
For Firefox1. Select
Tools > Claer Recent History.
2. Select
everything from the time range to clear menu.
3. Click
Clear Now.
4. Restart Firefox.
Thirdly I want you to verify that JavaScript is enabledJavaScript is a clent side technology meaning that the actual processing of some of the things that happen within the game will occur on your computer and not on the game servers. To enable it do the following:
Internet Explorer1. Under the
Tools menu select
Internet Options.
2. Click the
Security tab.
3. Click on the Internet Symbol (the globe).
4. Click the
Custom Level button.
5. In the
Settings list scroll down to
Scripting.
6. And under
Active Scripting click the
radio button to the left of
enable so that a coloured dot appears in it.
Firefox1. Select the
Properties option from the
Gears Icon at the top right of your browser.
2. Click
Content.
3. Check
Enable Javascript.
4. Click
OK.
5. Restart Firefox.
Safari1. Select the
Preferences option from the
Gears Icon at the top right of your browser.
2. Select the
Security tab.
3. Check
Enable Javascript.
4. Close the
Preferences window.
5. Restart Safari.
The next thing to do is use a plug in connection instead of a wireless connection (This increases your connection timings).Disable pop-up or ad-blockingh software.Download the latest Flash playerIf you need help doing this then see my tip here:
http://www.fixya.com/support/r6775220-not_able_play_youtube_videos
Well thats about as much as you can do.
Wishing you many happy uninterrupted gaming hours.
Slasher_X