20 Most Recent HEWLETT-PACKARD Officejet 4500 All-in-One InkJet Printer - Page 2 Questions & Answers

Step one: Remove the old cartridges 1. Press the power button to turn on the product 2. Open the front access door. The carriage moves to the far right side of the product3. Wait until the carriage is idle and silent, and then lightly press down on the cartridge to release it.To replace the tri-color cartridge, remove the cartridge from the slot on the left.To replace the black cartridge, remove the cartridge from the slot on the right.Pull the cartridge toward you out of its slot. Step two: Install the new cartridges 1. Remove the new cartridge from its packaging. Be careful to touch only the black plastic.2. Gently remove the plastic tape by pulling the pink pull tab3. Hold the cartridge with the HP logo on top, and insert the new cartridge into the empty cartridge slot. Make sure you push the cartridge in firmly until it snaps into place.If you are installing the tri-color cartridge, slide it into the left slot. If you are installing a black cartridge, slide it into the right slot.4. Close the front access door.

Did u get the tapes off of the new cartridges?

Try this link and choose the appopriate printer and operating system :http://h20000.www2.hp.com/bizsupport/TechSupport/ProductList.jsp?lang=en&cc=us&taskId=135&prodTypeId=18972&prodSeriesId=3919445

The best you can do is, Disconnect the power cord from back of printer ( while printer is on ) and reconnect after 30 seconds. This should help you in displaying ink level on printer front panel and also from solution Center on your pc ( if the complete software is installed )Basic software installation or just connected to PC will not display ink level on your PC ScreenRegards,Suhail

here the pdf manualhttp://www.hp.com/hpinfo/newsroom/press_kits/2010/HPatMacworld2010/HPOfficejet4500SeriesSolutionandFeatureGuide-Solution.pdf

he HP All-in-One product displays one of the following error messages on the control panel when scanning or copying:

• Scanner failure, power off and on
• Scanner System Failure
• Scanner failed, cannot make copies or fax
• Scanner failure. Unable to scan, copy, or send a fax
• Scanner failure, cycle power

Additionally, the scanner bulb might not turn on during scanning.ry the following solutions in the order presented to resolve the issue. When one of the solutions resolves the issue, there is no need to continue troubleshooting.Solution one: Check the scanner lightFollow these steps to check the scanner light by making a color copy of any document.

1. Load plain white, unused, letter size paper in the paper tray.
2. Lift the scanner lid, place the original face down on the scanner glass, and then lower the scanner lid.
3. Make a color copy.
4. When the product starts to scan the document to copy, slightly lift the scanner lid to see if the scanner light turns on. It is not necessary to lift the lid completely CAUTION:Do not look directly at the scanner light.The scanner light should be visible under the scanner glass to the right or left.Figure 1: Scanner light visible underneath the glass 1 - Area where scanner light is visible2 - Scanner glass
   • If the scanner light does not turn on when the scanner mechanism moves across the scanner bed, continue to the solution to reset the product.
   • If the scanner light turns on , continue with the next solution.
   Solution two: Check the power connectionFollow these steps to troubleshoot the power connection.
   1. Press the Power button ( ) to turn off the product.
   2. Unplug the product power cord from any surge protector, extension cord, or power strip, and then connect the power cord directly to a wall outlet.
   3. Press the Power button ( ) to turn on the product.
   4. Load plain white, unused, letter size paper in the paper tray.
   5. Lift the scanner lid, place the original face down on the scanner glass, and then lower the scanner lid.
   6. Try again to make a color copy.
      • If these steps resolved the issue , you do not need to continue troubleshooting.NOTE:If the product works properly when plugged directly into a wall outlet rather than a power strip or surge suppressor, the power strip or surge suppressor might not allow enough voltage for the product to work properly.
      • If the issue persists , continue with these steps.
   7. Press the Power button ( ) to turn off the product, disconnect the power cord from the wall outlet, and then reconnect the power cord to a different wall outlet.
   8. Press the Power button ( ) to turn on the product.
   9. Try again to make a color copy.
   • If these steps resolved the issue , you do not need to continue troubleshooting.
   • If the issue persists , continue to the next solution.
   Solution three: Reset the productFollow these steps to reset the product.
   1. Press the Power button ( ) to turn off the product.NOTE:The product might not turn off after pressing the Power button. Continue to the next step regardless.
   2. Disconnect the power cord from the rear of the product.
   3. Unplug the power cord from the electrical outlet.
   4. Wait 30 seconds.
   5. Replug the power cord into the electrical outlet.
   6. Reconnect the power cord to the rear of the product.
   7. Press the Power button ( ) to turn on the product.
   8. Load plain white, unused, letter size paper in the paper tray.
   9. Lift the scanner lid, place the original face down on the scanner glass, and then lower the scanner lid.
   10. Try again to make a color copy.

You need to clean your printhead. In your manual is explained how to do this. This is most of the time a semi-automatic process.

Follow the link below to HP's website, then select your OS. Click on the Drive - Product Installation Software. Now click on the Full Feature Software and driver. Next click download. This will download the full Software and driver package for your printer/scanner. Once installed, you must use the HP software to scan wirelessly.http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=4181271&lc=en&cc=us&dlc=en&lang=en&cc=usI hope this helps

Link

Hi it normally just means the paper in the tray was not picked up by the machine.
Remedy remove the paper and tray get a soft cloth with some methylated spirits on it and wipe over all the feed rollers including the ones at the back.
if no meths try a damp cloth (its not easy to get to the rollers in the paper tray but you can without the need to strip the machine
If you found this useful please rate me thanks ian

Greetings -- Looking from the back of the printer

It is port # one as illustrated above.
Glad to help, Mikeyaf

Your printer has a warranty, use it, don't void it.

in the printer menu go to the fax settings --> Fax to PC settings.
that should do the trick

Try another cyan toner cartridge. Let me know what happens. Print Quality Troubleshooting Tool for HP Color LaserJet CP4025 CP4525

Try a different outlet and different power cord.