20 Most Recent HEWLETT-PACKARD Officejet 4500 All-in-One InkJet Printer Questions & Answers


Check the rollers and open and close the door. If everything looks okay, the sensor is not sensing there is paper causing the error.

HEWLETT-PACKARD... | Answered on Sep 22, 2017


Sometimes you can actually reach in and manually pull it to the center. I have done that multiple times.

HEWLETT-PACKARD... | Answered on Sep 22, 2017


I would suggest that you uninstall the software and start over. First install the software with the printer OFF. Then turn the printer on and follow the prompts.

Good luck!
Ross K

HEWLETT-PACKARD... | Answered on Mar 03, 2015


you can try to reinstall the software, or go into control panel and make sure the printer is set as default printer. the computer should reconize the printer if you unplug the usb cable and wait abou 10 seconds then replug the usb. but i would try to reinstall the software first,

HEWLETT-PACKARD... | Answered on Dec 29, 2014


Do you have a scanner on it? Is it configured?

HEWLETT-PACKARD... | Answered on Nov 08, 2014


Hello,

Please download and run the HP Print and Scan Doctor from www.hp.com/go/tools

HEWLETT-PACKARD... | Answered on Oct 30, 2014


REMOVE ALL INK CARTRIDGEES, & CLEAN ALL CONTACTS,INSERT ALL CARTRIDGES, TRY AGAIN, BUT YOU SHULD CONFIRM ALL CARTRIDGE IS ORGINAL HP.

HEWLETT-PACKARD... | Answered on Oct 11, 2014


This video explains how to open the access door to replace ink cartridges.


I am an HP employee.

HEWLETT-PACKARD... | Answered on Jun 26, 2014


Here's a page that explains how to print to a Slate from the HP 2542.

Android 4 3 Jelly Bean and Earlier Printing with the Android Print...

I am an HP employee.

HEWLETT-PACKARD... | Answered on Jun 26, 2014


When you power up the printer it should go thru POST and your scanner should go thru the motions. You can lift the ADF lid and see if the light goes on while it goes thru POST. Also try resetting the printer to factory default.

HEWLETT-PACKARD... | Answered on Jun 02, 2014


Try updating the firmware.

HEWLETT-PACKARD... | Answered on Apr 24, 2014


Hello PL53,

Please try making a photocopy of a document and let me know if the time taken to make a copy is equal to that of printing from pc.

HEWLETT-PACKARD... | Answered on Apr 23, 2014


Reset the product:


  1. Unplug the power cord from the HP All-in-One.
  2. Wait for 20 seconds.
  3. Press and hold # and 6 while plugging in the power cord to the HP All-in-One.
  4. Release the buttons after the HP All-in-One starts up.
  5. The HP All-in-One will now be reset to factory defaults.

If it does not resolve then service the product

HEWLETT-PACKARD... | Answered on Apr 02, 2014


the Officejet 4500 doesn't have a memory-card slots or PictBridge port, so you won't be able to print directly from the camera or from the memory card.what you can do, is download the pictures to your computer and print from there.

HEWLETT-PACKARD... | Answered on Dec 04, 2013

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