20 Most Recent Whirlpool Duet Steam WFW9700V Front Load Washer / Dryer - Page 2 Questions & Answers

Hi from retired Englishman in SW France,
(no promises but try this!)
I would gently suggest as a first step that you clean the drain motor/pump lint tray/filter. So many 'faults' are caused by blocked filters and many machines will not even go to rinse or spin or release the door lock if there is any water still left inside.
Here are my complete and generic guidance notes for checking both the drain motor filter and the drain motor ;-0)
If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!). These panels are either held on by (plasic) screws or will just pull off. Most filters are held in by a round cover/knob. Sometimes the filter will not come out with the cover and you will have to persuade it to come out to play.

REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT (alternatively use a wet vac as sensibly suggested by VinnyB1234!)
It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. Using something suitable like a glove see if it is easy to briefly slow the motor down. If it is easy then the motor is malfunctioning.

If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
John C

Remove the pressure hose from the pressure sensor then blow air forcefully down to the bottom of the tub to make sure nothing is blocking it. Do the same to the pressure sensor to possibly free any possible stuck contacts.

If the problem persists, keep the pressure hose removed from the pressure sensor then try to start a new cycle but keep an eye on the machine for a possible water overflow. Turn off the water supply then the machine when an overflow is observed. Position the removed end of the pressure hose as high as possible and plug it if necessary. The problem is in the analog pressure sensor (pressure switch) if the machine seems to work fine and the codes Sud and F35 stop flashing with the pressure hose removed the sensor.

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You can perform some Whirlpool electric dryer timer troubleshooting to determine if the timer is faulty or if the cause is somewhere else within the dryer.

1. Access the Timer
   • Unplug the Whirlpool dryer power cord from the dryer electrical outlet. The timer is inside the control panel on the top of the dryer. Pull the dryer away from the back wall so that the control console can be raised without hitting the wall.
     Remove the single screw on each end of the control console that secures the control console housing to the top of the dryer. Grab the sides of the control console and raise the front of the console up and toward the rear of the dryer. With the control console in the service position you will now be able to test the timer.
     
   Test the Timer
   • Locate the dryer timer inside the control console. It will be directly behind the dryer timer control knob. There are two wires that connect from the dryer to the dryer timer. Place a piece of masking tape on each wire and write on the tape what terminal each wire attaches. Use a pair of needle nose pliers to remove the wires from the terminal ends on the timer.
     Set the scale on a volt-ohm meter to the RX1 setting to measure the ohms of the timer. Place one probe to one terminal and the other probe to the remaining terminal. You should get a reading between 2,000 ohms and 3,000 ohms. If you do not get this reading, replace the timer.
     
   Replacing the Timer
   • Pull the control knob off of the timer shaft on the face of the control console. Remove the two screws that secure the timer to the inside of the control console. Pull the timer out and take the timer with you to an appliance repair facility. Compare the new timer to the old timer to make sure that the mounting screws match.
     Place the new timer inside the console and secure the timer with the two retaining screws. Attach the wires to the timer and remove the masking tape from the wires. Lower the control console and reattach the console to the top of the dryer with the retaining screws. Push the control knob back over the timer shaft. Push the dryer back against the wall and plug the power cord back into the electrical outlet.
     

Turn off the water or disconnect the water hose to your dryer.
Call your serviceman and tell him to order a new water solonoid for your dryer.
You can dry without the water hooked up to the dryer.
The steam cycles, however, will not have steam due to the absence of water.

Same problem here....I have had my brand new Whirlpool Duet Steam front load washer for a whole 4 days... It has worked perfectly until now. I checked on the clothes because it seemed like they just kept going and going... they were soaking wet!! When I took the clothes out the dryer had a huge puddle of water in it..Can anyone offer any help?

That is what is supposed to happen. You turn it on to a program, the water comes in and it washes the clothes. I think we must be missing some information? Some wild guesses in this link https://www.google.com/search?q=Whirlpool+Duet+Washer.+The+hot+water+just+runs+into+my+washer+when+I+turn+it+on ..

According to the manufacturer, the error means the door could not lock. Check the door for obstructions when you close. To remove error, reboot the washer.

google reset of motor or see if schematic inside case

Moved to Whirlpool Washing Machines Category. I see you met our Computer Guru Larry :>D He hates his when his department gets cluttered with non-computer posts. Details on cleaning the filter in the link. https://www.google.com/search?q=wfw9550wl00+clean+filter ..

as far as the standing water, try to reach the water pump to remove the button or other things that dropped out of you trouser pockets stopping it from emptying properly, as there is still water in the tub the machine wont move on till its empty eric

Only 1 yr old so I assume its a simple fault like partial blockage at pump. Remove filter bottom right of machine check and clean if needed . remember to use an old towel fist as this will contain around half pint of water assuming its drained 1stly , Always unplug machine from Electrics before any repairs, Good luck.

there's a flow meter in the washer that could cause this part number WPW10110225 if you go here you can see it https://www.repairclinic.com/PartDetail/Flowmeter/WPW10110225/1381535 also check the screens on the water valve,it's telling you the machine thinks it's not filling with water or it isn't filling,also this could be a bad pressure switch or the computer board but if you order parts from repair clinic you can return them and you have 365 days to do this,so first thing check the screens on the water valve,shut down the water and remove the fill hose from the washer and see if there's any junk in the screen,if so you can clean off the screen and see what happens or replace the water valve,if that looks ok the flow meter is probably gonna be it so this might be the part you want to change out,i can't remember how to test the flow meter,i carry one so if i see this error i pop it on and see what happens and out of the three times i've seen this it was the flow meter.hope this helps you can google how to check it the instructions on the tech sheet in your washer isn't that good but you can check it out.good luck with your washer

Check the harness from the ccu .If all in tacked replaced the ccu.

might be your lid lock are door lock switch is bad if you have your manual tell how to put washer in program mode then it should give you a errcode show you what wrong with your washer ok

F35 error code is indicating a problem with the water level pressure switch operation (key#20). There could be a blockage in the air dome or pressure switch hose (key#21). The air dome is located on the back of the tub on the left hand side SUD means the washer has detected suds, or foam inside the basket. Suds will cause the washer to wash poorly, and it can lead to other issues. The first step is to confirm you are using H-E detergent. H-E detergent is formulated to get your clothes clean with less water, and without creating foam F25 is a DRIVE MOTOR TACHOMETER ERROR. This error is one of the toughest one since it really does not narrow it down. I would do plenty of testing before replacing the expensive parts. If the control is unable to properly detect motor speed, the machine shuts down. If a failure occurs during high-speed spin, the door unlocks after 3 Minutes. Possible Causes/Procedure 1. Verify the shipping system including shipping bolts, spacers and the power cord are removed. 2. Unplug washer or disconnect power. 3. Check drive motor tachometer resistance. It should be approx. 115 ohms. 4. Check wire harness connections between the drive motor and the Motor Control Unit (MCU), and between the MCU and the Central Control Unit (CCU). 5. Plug in washer or reconnect power. 6. Check the MCU by looking for operations of the drive motor. 7. Check the drive motor for powered rotations. If everything checks out okay, you should think about replacing the MCU since it may not read your motor correctly.

Consult Warranty from manual. Probably needs a new controller.