20 Most Recent Olympus DS-2 Digital Voice Recorder - Page 4 Questions & Answers

it would appear that the download location may have changed... check the download location and also check in removable devices for your device... call oly tech support 888-553-4448

check display on the recorder, should say remote storage. check the device manager to make sure it is recognize as usb mass storage device. else reinstall the program and restart the computer

I have had the chips become corrupt. It honestly has not happened much but It has happened. I have about 100 of these devices being used all day long, and I get about one per year. Try calling (800) 622-6372 for Olympus America. They have never helped me in this situation ( I feel I know more about the device than they do ) but it is worth a try.

Probably corrupted memory. If you need to recover the files, use PC Inspector Smart Recovery. Otherwise use format to clear the memory, but all data will be lost.

Select the file, then press erase and follow the display. If you hold down erase, you should get an erase all option. Also you can select Format in the menu.

Yes, will restore any kind of files, including DSS files

Best Regards

It is not obvious that the cable should be used one way and if someone plugged the cable in wrong even once(this really doesn't take much pressure), it can damage the Female end of the connection. Make sure the arrows align on the recorder and cable and if it doesn't work it is most likely physical damage.

olympusamerica.com/files/dssplayer.zip is the download link for DSS player but you will have to call Olympus for a replacement key. I have found it works best to SAVE and then install the download. They did not give me a hard time about getting a new key.

The Play button controls speed of play back. If you hold the button two long it changes the speed. Press Play and then release and press again until the speed you are looking for is obtained. Be careful not to push the play button mulitple times once it is correct.

I've had the same issue. The surefire solution is to go into the Sub Menu and FORMAT. It wipes the entire internal memory clean -- so be sure you've offloaded everything you need. You'll also need to reset the recording quality, if you have a custom setting, because it defaults to the highest quality. But you'll have all your space back.
I believe when files are deleted via computer, the DS-2 doesn't update itself to recognize the space is freed up. That's why data is gone but memory is not freed.  Good luck.

Question edited for a lot more clarity. Question moved from Olympus Camera category. Olympus seems to think it doesn't exist. https://cs.olympus-imaging.jp/en/support/imsg/vtrek/download/manual/ But I see it on Amazon, unless they are Chinese clone copies. The model numbering of 'S-number', doesn't match apart from the 'W-20'. Write to Olympus and ask. https://www.google.com/search?q=olympus+s924+manual ..

It doesn't look like they ever had them. The Firmware link goes to software and there is no Software link.. https://learnandsupport.getolympus.com/support/ws-331m-digital-voice-recorder#section-download-software It is dangerous getting firmware from anyone other than the manufacturer. https://learnandsupport.getolympus.com/support/ws-331m-digital-voice-recorder#section-download-software ..

It sounds like the water damage may have caused the down volume button to malfunction. While it may be possible to fix the button, it would require opening up the device and performing some troubleshooting, which can be difficult if you don't have experience with electronics. I would recommend taking the recorder to a professional repair shop or contacting Olympus customer support to see if they can assist you with repairs. If the device is still under warranty, they may even be able to provide a replacement.

I don't see a current driver for it at this driver guide site. https://www.driverguide.com/driver/download/Olympus-Digital-Voice-Recorder You may try to see if the manufacturer has one. I provide a link to the manufacturer at the bottom; you have to drill down to a chat opportunity from there. I think you are going to have to run the pertinent software in compatibility mode, probably for XP or Windows 7. You could try running the XP driver on an XP machine if you have one collecting dust. That is, if the driver exists in the links at the old posts below. This recorder has been around from at least 2009. Alternatively, you can try the Olympus chat to inquire if a current driver might work on it. I'm under the impression that installation of any driver for the device is a little tricky at the best of times. Here is an old Fixya page from 2009 that hints at such: https://www.fixya.com/support/t2505481-failure_install_olympus_vn_600pc https://www.fixya.com/support/t16043814-need_driver_digital_voice_recorder_vn https://om-digitalsolutions.com/en/directory/americas.html

Send it in for service. Details on the last page. https://www.gov.nl.ca/education/files/k12_evaluation_vn-7200.pdf ..

not if Olympus or a dealer of them can not get you one

Purchase a new one. They are inexpensive and liquid damage is sometimes not repairable.

It could be full. try clearing some space.