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HP Laserjet P3015X Printer Questions & Answers
There is an error code on my HP LaserJet P3015
HP LJ P3015 with 49.4c02 error - tried lots of things in the end went into printer driver right clicked and then clicked troubleshoot - windows came up with a fix dont know if it is permanent - troubleshooter said a print job was deleted from the print queue. Presume the printer tries to print the problem job in the queue each time it is switched on.
HP P3015 reset maintenance kit count
- Power off the printer.
- Power on the printer while depressing both the Go and Cancelbuttons. Keep the buttons depressed. The lights will begin to flash in sequence.
- Release the buttons when all three lights begin to flash in unison
How do I put the paper tray back into my HP LaserJet P3015 printer
Make sure that you did not lower the duplex tray. Look into the printer where the paper tray goes and make sure the path is clear. The duplex tray is dropped by pushing on a green lever on the left front of the duplex tray. Simply push the tray up until if clicks and locks in place. This is the only reason I have run into with clients as to why they cannot insert the paper tray.
Error 49.38.07
Power off the printer for a minute. Power it on. Do you get the 49 error, does the printer READY? If it comes READY wait a few minutes. No 49 error? start printing, anything. 49 come back? clear the print queue after powering off the printer. Power back on. Do what you did above. No 49 error, it was probably a bad print job in the queue. If it comes back again, you will have to go to
www.hp.com/support and answer the questions until you get to the FIRMWARE UPGRADE. Read it carefully and do it.
It's also possible there is a bad network, bad memory or bad formatter.
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